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Patient Education & Navigation Pilot Project

Patient Education & Navigation Pilot Project. Lindley Wells, RN Disease Management Clinical Coordinator LSU Bogalusa Medical Center. Identify Need.

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Patient Education & Navigation Pilot Project

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  1. Patient Education & Navigation Pilot Project Lindley Wells, RN Disease Management Clinical Coordinator LSU Bogalusa Medical Center

  2. Identify Need For a structured patient education resource easily accessible to healthcare providers in outpatient clinic environment

  3. Assessment: Current Process

  4. Clinical Barriers to Patient Education:

  5. Plan: Develop Patient Education Booklet Design Documentation Tool Develop Patient Navigation Brochure WILMA Staff Education Orient Clinical Providers Implementation Primary Med Clinics Post Survey

  6. Development: Patient Education Booklet Encompass multiple chronic disease processes Utilizes self management tools Encourages patient self regulation Promotes annual immunizations Promotes annual health screenings Espanol Low literacy Cost efficient

  7. Key Components: My Low Salt Diet? Are screenings confidential? How to Use an Inhaler? What is my A1c? What is a GFR?

  8. Your Healthcare Provider has requested that you read the following sections of the Patient Education Booklet: ____Asthma Care ____Diabetes Care ____Healthy Weight ____Heart Failure-CHF ____High Blood Pressure-HTN ____Kidney Disease ____Men’s Health Screenings ____Women’s Health Screenings ____General Health Screenings Allows Provider to Individualize Booklet to Patient’s Learning Need Provider Clinical Color Copy Cost $1.54

  9. Development: Patient Navigation Tool Patient Education Department Patient Advocate Medical Home Membership LSU Patient Helpline Appointment Scheduling Desks Outpatient Clinic Supervisor Medication Assistance Program Outpatient Pharmacy Laboratory & Radiology Services Qualifications for Free Care Directional Map

  10. Outcomes:

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  19. Questions:

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