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Community Association Property Management Services - Since 1988. Associated Property Management. A Presentation for Exceptional Service. 1. Corporate History & Make Up 2. Our Operating Philosophy 3. APM Promises the Following 4. Eight Points of Service Statement
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Community Association Property Management Services - Since 1988 Associated Property Management
A Presentation for Exceptional Service 1. Corporate History & Make Up 2. Our Operating Philosophy 3. APM Promises the Following 4. Eight Points of Service Statement 5. Benefits of Employing APM 6. What APM Does When They Takeover 7. Additional Sources of Information 8. Contact Information
APM CORPORATE HISTORY & MAKE UP • APM was started in 1988 when John R. Math purchased F.J. Coveney Management of Lake Worth • Coveney was a small bookkeeping service for Self–Managed Associations • Changed name to APM and added Full-Service Management • Today APM provides management services to 130 community associations from Jupiter to Boca Raton and as far west as Wellington and Royal Palm Beach, Florida • With their Central location, their staff can get to any of their client properties within 20 minutes if necessary • As one of the oldest property management companies in Palm Beach County, Florida, they are considered a leader in their field
Our Basic Operating Philosophy • By professionally and accurately assessing our clients needs with our clients input and help. • By designing a comprehensive and cost-efficient property management and supervision program. • By monitoring all financial transactions with a superior, timely and accurate reporting system. Included, is the back-up and personnel that is needed for consistent results. • Finally, providing consistent service, 24-hours a day in all areas of the Associations operations. • The staff of Associated Property Management of the Palm Beaches, Inc. appreciates the opportunity to provide their services in the areas of management, supervision, operations, financial management and administration for your Association.
APM Promises the Following: • Do everything in our power to enhance your property values as cost effectively as possible and enhance the quality of life of your residents. • Listen to the Board of Director’s wishes, needs and desires. • Provide the time, resources and back-up to achieve your goals. • Provide 24-hour emergency service. If the “Contact” person is not available, someone from the company will respond to that call. • Commit our resources and years of experience to serve you, your Board of Directors and your Association Members to the best of our ability.
EIGHT POINTS OF SERVICE STATEMENT • We strive to be the very best in all that we do. • We react quicklyto resolve owner problems immediately. • We are friendly, helpful and courteous at all times • We care about our work and our end product • We are positive and will find a way to get it done properly • We use proper telephone etiquette in all situations • We are knowledgeableabout your community association • We never say “no” and will find ways to get it done
Benefits of Employing APM • Full Service Management: APM has the ability to offer a wide range of services to meet each association’s needs. • Leader in the Association Management Field: APM has evolved and adapted their operations and systems in order to provide clients with the most cost effective association management possible. • Innovation: APM has been a leader in terms of using the right hardware and software to power their association accounting, administrative and management operations. • Dedicated Employees: APM provides it’s full-time employees with the best employee benefits possible and this helps to keep and attract employees who are experienced well trained. • Long Term Relationships: APM still retains more than 25 of their original clients that they started with in 1988! We believe that this proves that our service and dedication to quality is a proven fact. • Stability of Ownership: APM been owned and operated solely by John R. Math since 1988. Mr. Math and his staff are seasoned real estate professionals who have managed associations in Palm Beach County for more than 36 years. • Knowledge: The staff and ownership of APM has the knowledge, experience and dependability to help your association to prosper and increase in value.
What APM Does When They Take Over a Property When Associated Property Management (APM) takes over from another management company they perform the following functions while evaluating your association. These items help to make for a smooth transition from one company to the next. If an association has a priority item that requires evaluation, this list can be amended to reflect the association’s needs. Within the first ten days: • Obtain, file and review current corporate and operating records. Set up financial and owner database records. • Walk the entire association while noting items of need and special interest. • Meet all Association Board Members, Association Committee Chairpersons and all Association Employees, if any. • Review Association’s policies and procedures. Within the first twenty days: • Review all Association contracts, Association Documents and quick reference of same. • Meet on-site with all association vendors and sub-contractors. Within the first thirty days: • Evaluate Association’s sub-contractors and Association’s employee’s performance and report to the Board of Directors. • Review Board of Directors and Member Meeting minutes for the last year. • Establish with the Board of Directors a priority list of items that needs to be accomplished and time frames in which they are to be accomplished. • Establish with the Board of Directors a schedule of routine maintenance functions. Within the first sixty days: • Complete the first financial statements and review the operating budget. • Re-evaluate sub-contractors and Association’s employee performance based on 30 day meeting and report to the Board of Directors. • Review and change if necessary the Association’s filing system.
Additional Sources of Information Our Website Our Weekly Online Newsletter Our Press Releases Our FaceBook Fan Page Our Twitter Page Our YouTube Channel Our Linkedin Page 03-26-10
APM Contact Information 1928 Lake Worth Road Lake Worth, FL 33461 561-588-7210 - apm@assocpropmgt.com www.assocpropmgt.com www.apmnews.org