ECPRD CONFERENCE ATHENS – NOVEMBER 2011 Arik Fischel – Guy Bar-Nes THE KNESSET

1. DOING MORE WITH LESS ECPRD CONFERENCE ATHENS – NOVEMBER 2011 Arik Fischel – Guy Bar-Nes THE KNESSET

2. “DOING MORE WITH LESS” TWO MAINS REASONS THAT SENTENCE IS A MAJOR CHALLENGE FOR ICT (Information and Communications Technology) IN PARLIAMENTS PARLIAMENT IS A MAJOR FOCUS OF INTEREST FOR CITIZENS AND SHOULD SET AN EXAMPLE FOR REDUCING BUDGETS THE WORLDWIDE FINANCIAL CRISIS IS FORCING GOVERNMENTS TO REDUCE BUDGETS

3. WHY THE PARLIAMENTARY ICT BUDGET INCREASES EVERY YEAR? • FOR MANY YEARS MOST PARLIAMENTS DID NOT INVEST TOO MUCH IN TECHNOLOGY, NOW THEY ARE TRYING TOMAKE UP FOR LOST TIME • INTERNET AND THE NEED FOR MORE & MORE TRANSPARENCY HAS OBLIGED PARLIAMENTS TO PLAN NEW ICT PROJECTS • THE NEW DEMOCRACY REQUIRES LARGE INVESTMENT IN CREATING NEW TECHNOLOGIES

4. …AND JUST AS IT SAYS IN THE BIBLE:after the seven fat and healthy cows …. We now have seven ugly and skinny cows: 7 years of hunger and famine…

5. Managing IT like a business Shifting the focus from technology and production to users and quality • •According to a study conducted by IDC, 51 % of the IT decision-makers had no system in place to measure productivity among employees working remotely • •Nearly half of the employees questioned had no clear opinion on how technology is affecting their productivity • Users exploit only a very small part of the functions of applications (less than 10%) • Training-courses will improve users’ practices, and will provide more efficient work.

6. THE “IT” SIN OF ARROGANCE…. ON THE WAY TO NEW TECHNOLOGIES WE SOMETIMES FORGET THE MAIN TARGET….. OUR USERS

7. MANAGING THE “IT” BUDGET BETTER Managing the IT budget is critical for delivering current and future value. Looking for practices and tools which allow cost reduction and moving funds towards innovative IT solutions: • CLOUD • INTERNET • COOPERATION • TELEWORK • R.O.I. • INTERNAL S.L.A.

8. WHY CLOUD TECHNOLOGIES? • BECAUSE PARLIAMENTS ARE INVOLVED IN ALMOST ALL GOVERNMENT PROCESSES, CLOUD TECHNOLOGY WILL PROVIDE SIMPLE AND LOW-COST SOLUTIONS TO CONNECT MULTI-PLATFORM SYSTEMS • BUILDING ONE SINGLE AND CONSISTENT POINT OF DATA IN THE MIDDLE OF THE CLOUD • CLOUD WILL BE THE BEST ANSWER TO ENABLE AN EFFECTIVE UNIFIED GOVERNMENTAL DATABASE

9. THE NEW LEGISLATIVE PROCESS PLANNED IN THE KNESSET WILL ENABLE ONE SINGLE CLOUD PLATFORM FOR THE 3 MAIN PARTICIPANTS INVOLVED IN THE LEGISLATIVE PROCESS PRIME MINISTER’S OFFICE MINISTRY OF JUSTICE THE KNESSET

10. SIMPLIFIED SCHEMA OF THE NEW PROCESS CLOUD UPDATING PARTNER 1 MIN. JUSTICE INPUT OF PARLIAMENTARY PROCESSES KNESSET CLOUD UPDATING PARTNER 2 PRIME MINISTER THE CLOUD RECEIVES INPUT FROM PARLIAMENT AND UPDATES BOTH PARTNERS ON-LINE

11. ADDED VALUES FOR A CLOUD PLATFORM • PLANNING A UNIQUE WORKFLOW PROCESS FOR THE THREE MAIN LEGISLATIVE ACTORS • LEGISLATIVE FOLLOW-UP IN REAL-TIME • FULL DOCUMENTATION AVAILABLE TO ALL AT EACH STEP • FULL RETRIEVAL-INFORMATION SYSTEM ON-LINE • TRANSPARENCY BETWEEN THE THREE PARTNERS • SIGNIFICANT BUDGET REDUCTION

12. THE NEW LEGISLATIVE PROCESS AT A GLANCE DRAFT MINUTES WHITE PAPER MINUTES COMMITTEE BLUE COPY BILL NOV 2010 DEC 2010 JAN 2011 FEB 2011 MAR 2011 APR 2011 MAY 2011 JUN OFFICAL PUBLICATION COMMITTEE DEBATE SECOND ַ THIRD LECTURE MINISTER OF JUSTICE SPEAKER AUTHORIZATION NEW VERSION LEGAL ADVISORS GOV. PRINTER COMMITTEE DEBATE PRIME MINISTER OPINION GOV. PRINTER PRIVATE BILL FIRST LECTURE FIRST DEBATE BLUE COPY

13. CLOUD TECHNOLOGY UPSIDE DOWN IN A TRADITIONAL CLOUD CONFIGURATION THE COMPUTER MOVES ASIDE,IN A TELEWORK “CLOUD” CONFIGURATION THE WORKERS ARE MOVING AWAY FROM THE COMPUTER BUT THE RESULT WILL BE QUITE SIMILAR

14. WHAT IS TELEWORK? • the term 'telework' refers to a flexible working arrangement in which an employee performs his/her duties and responsibilities from an approved and external worksite. • In practice, ‘telework’ is a working arrangement that allows an employee to perform work at an approved alternative worksite. This definition of telework includes what is generally referred to as remote work.

15. TELEWORKING GUIDE & POLICY • Establish a policy under which conditions eligible employees may be authorized to telework. • Incorporate telework into Continuity Of Operations (COOP) plans • Ensure that each eligible employee authorized to telework works according to agreed telework procedures. • Designate a TMO (Telework Managing Officer) to serve as the primary point of contact with OPM (Operational Performance Management) on telework matters. • While developing telework policies, consult with OPM as needed for policy guidance in various areas such as performance management, pay and leave, recruitment and retention, etc.

16. TELEWORK BENEFITS • PROMOTES THE ORGANIZATION AS AN EMPLOYER OF CHOICE BY OFFERING FLEXIBLE WORKING ARRANGEMENT • IMPROVES EMPLOYEES' EFFECTIVENESS • ALLOWS WORK TO CONTINUE DURING EMERGENCY SITUATIONS • SIGNIFICANTLY REDUCES BUDGETS • PROVIDES SOLUTIONS FOR EMPLOYEES WITH DISABILITIES • REDUCES TRANSPORTATION TIME AND COSTS • REDUCES TRAFFIC AND PARKING CONGESTION • DECREASES ENERGY CONSUMPTION AND POLLUTION EMISSIONS

17. WHY INTERNET? • ENABLE MAXIMUM TRANSPARENCY WITH MINIMUM COST • ENABLE THIRD-PARTIES TO USE THE DATA AND TO PROVIDE ACCESSIBILITY (DATA-GOV) • A PAPERLESS REVOLUTION (LESS PAPER, LESS PLACE, LESS MANPOWER, LESS PRINTING) • REPLACEMENT OF PAPER STORAGE BY DATA-STORAGE • IMPROVE THE IMAGE OF THE PARLIAMENT

18. IMPROVE YOUR CONTROL OF “R.O.I.”(RETURN ON INVESTMENT) • IMPLEMENT A BUSINESS DRIVEN APPROACH • NO MORE PLACE FOR “SHOWCASE” PROJECTS • MEASURE EFFICIENCY OF YOUR TEAM • USE MORE METHODOLOGIES • INVEST MORE TIME IN COORDINATION OF EXPECTATIONS WITH USERS • AVOID MISUNDERSTANDING BETWEEN YOUR TEAM AND THE USERS • INVEST MORE IN TRAINING USERS

19. IMPLEMENT YOUR OWN SLA SYSTEM IN YOUR ORGANIZATION SLA: “SERVICE LEVEL AGREEMENT” • SLA PROVIDE A CLEAR, DETAILED AND WRITTEN DESCRIPTION OF THE “PRODUCT” YOU WILL RECEIVE/PROVIDE • PRODUCT” CAN BE ANY KIND OF TASK: (APPLICATION, DOCUMENT, SERVICES, STUDY, HARDWARE, WHATEVER) )

20. HOW WILL THE SLA IMPACT ON YOUR ORGANIZATION DECREASEMURPHY’S INVOLVEMENT IN THE PROCESS ENABLE A HEALTHY AND CLEAR RELATIONSHIP FOR OUTSOURCING SERVICES IMPROVERELATIONSHIPS AT INTERNAL LEVELS BETWEEN ICT TEAMS AND USERS

21. COOPERATION BETWEEN PARLIAMENTS, WHY? • INTERPARLIAMENTARY MEETINGS: ECPRD, UN, IT WORKSHOP, IPU etc… • PRESENTATIONS, CONFERENCES, COLLABORATION, DELEGATION EXCHANGES, BRAINSTORMING, CONSULTATION • ADDED VALUE FROM THE EXPERIENCES OF OTHER PARLIAMENTS

22. IT WORKSHOP WILL TAKE PLACE AT THE KNESSETIN MARCH OR APRIL 2012 • More than 20 parliaments are expected to participate • Interactive workshop on all hot IT parliamentary items • Come and join us for three great days of discussions, training, enjoying an unforgettable Jerusalem tour.

23. Topics for next workshop • Search engine for parliaments • E-Parliament applications • Digital archiving • Building a parliamentary thesaurus • Unified meta-data over all applications • Dealing with multi-language challenges

24. WISHING YOU GOOD LUCK WITH YOUR ICT PROJECT HOPING TO SEE YOU AT THE NEXT ICT WORKSHOP IN JERUSALEM STAGE NOW OPEN FOR QUESTIONS THANK YOU FOR YOUR ATTENTION ARIK FISCHEL - GUY BAR-NES