Traditional Washington STARS

1. Traditional Washington STARS Orientation Successful Solutions Professional Development LLC

2. Getting Helpwith the Training The Orientation is the place to look! There is a menu of topics available at the top of every page. Orientation

3. Traditional Washington STARS The Training Online STARS • This training meets DEL requirements for the annual STARS training that is required for child care providers in Washington State. • The Traditional Washington STARS training is entry level training that earns a level 1 or 2 on the STARS professional development ladder. • When you are ready to move on to level 3 or above, we recommend our online In-Service or CDA training to support your continued professional development. Orientation

4. Traditional Washington STARS The Trainer Claudette Lindquist • Claudette is an advanced level approved STARS trainer through Washington Department of Early Learning MERIT • She has over 25 years experience in child care • Her education includes a Master’s Degree in Early Childhood Education • Her extensive experience includes previously being a child care licensor in King County If you have questions about your assignments, contact Claudette at clindquist@starstraining.org or click on the Live Student Support Chat button and our student support staff will assist you. Orientation

5. Successful Solutions Training in Child Development Who We Are Successful Solutions Professional Development is a leading training organization offering the National Child Development Associate Credential Training, In-Service CEU courses for most states, an online Business Education Program, and accredited online Career Highschool. We offer the 20 Hour Basic in partnership with Claudette Lindquist, an Advanced Level STARS approved trainer. Successful Solutions Training in Child Development is a subsidiary of Successful Solutions Professional Development LLC. Orientation

6. Traditional Washington STARS Meet Our Staff We Are Here to Help! Genie Training Supervisor Jennifer Administrative Assistant Alison Student Accounts Melissa MERIT Records Charlotte Student Support Claudette Advanced STARS Trainer Anneliese Office Assistant Phone: (360) 602-0960 Email: studentservices@starstraining.org Orientation

7. Traditional Washington STARS In order to pass this training, this is what you must do: Passing the OnlinE STARS Training 1. Read course materials provided in the lessons 2. Sufficiently complete all chapter assignments 3. Participate in Student Forum Discussion Board Assignments 4. Submit an evaluation form with a valid STARS ID number Orientation

8. Traditional Washington STARS • Read the Lesson FIRST! A certificate will not be issued if you skip reading the lessons. 2. Complete the Assignment Alternate options for viewing the lesson have been provided if you have trouble with the video loading. Orientation

9. Traditional Washington STARS 2. Sufficiently complete all chapter assignments • There are 3 to 6 chapters in each course. There is 1 assignment at the end of each chapter. The assignments are automated, and you will receive immediate feedback, and opportunities to review the information and to change your responses. • The assignments are intended to help you learn the materials, and gain an understanding of the concepts covered in the training. • Successful completion of the training will require that you obtain 80% or better on all assignments. Orientation

10. Traditional Washington STARS 3. Participate in Student Forum Discussion Board Assignments • There are three required discussion board assignments for each course. Orientation

11. Traditional Washington STARS Getting Helpwith the Training The best way to get help is with Live Student Support Chat! Do you have questions? Orientation

12. Traditional Washington STARS Getting Helpwith the Training • Click on the blue bar on the bottom right side of your screen • Type your FULL name and email address and question in the fields, click on submit • If it says “offline” or if we do not respond right away, type your question anyway. Be sure to check your email inbox for a response Orientation

13. Traditional Washington STARS Getting Helpwith the Training There are several reasons why chat is the most effective way to get help. • Student support staff are able to assist several students at one time. Which means that you can get the fastest support. • When you type in your name and email address it allows us to quickly view your student records. • The chat transcript is recorded in your student records so that in the future we can easily see the record of support. Orientation

14. Traditional Washington STARS Getting Helpwith the Training More Reasons….. • When you are on chat, we can see the exact page that you are on in the training. This allows us to easily identify where you are in the course, and direct you to solutions. • If we are away from the computer or offline and you leave a message, the person on-call for student support receives an email notification on their cell phone and will reply as quickly as possible. Orientation

15. Traditional Washington STARS Getting Helpwith the Training Live Student Support hours are 8 am until 9 pm, 7 days a week. However, keep in mind that if we are on the phone or step away for a break that we may appear offline. Type your message anyway, we will send you an email reply as soon as possible. Orientation

16. Traditional Washington STARS If you need to enroll, click on the ENROLL button. Logging in to the training. If you are already enrolled, click on the course title for the training which you wish to access. You will be prompted for your username and password. Orientation

17. Traditional Washington STARS Can I access any of the courses? • As an enrolled student, you have access to ALL of the courses listed on the menu. • Scroll down and click on the course title to access your selected course. • You will ONLY receive a certificate and STARS credit for the number of hours of training that you have paid for. Orientation

18. Traditional Washington STARS What if I paid for 4 hours, but complete 6 hours? • If you complete more hours of training than you have paid for, then you will be sent an email invoice to process payment for the tuition due. • Once the payment is received, we will email a certificate to you for the additional hours. Orientation

19. Traditional Washington STARS I enrolled in a course, but I changed my mind and I want to do a different course. • Feel free to select whichever courses that interest you at this time. • If you complete courses other than those that you selected during enrollment, you may wish to request a correct receipt to reflect the actual courses that you complete. • The STARS Scholarship program requires that the receipt lists the same courses that are shown on your certificate. Orientation

20. Traditional Washington STARS What if I prefer more accountability; something more challenging? • For a higher technology training platform, and more student accountability, you may wish to consider In-Service STARS courses. • If you enroll in Traditional Washington STARS, and decide you want more accountability, we will be happy to transfer your payment credit to In-Service STARS training. • Click on the Live Student Support chat button on the bottom right side of the page, or send us an email and we will be happy to assist you. Orientation

21. Traditional Washington STARS Go to the Main Menu Orientation