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Grant & Contract Accounting (GCA) Update. MRAM December 2010. Campus Services Update. What we’ve discovered : Big backlogs in all processes Variance in customer service delivery to campus What we’re doing : Setting expectations for replies to customers
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Grant & Contract Accounting (GCA) Update MRAM December 2010
Campus Services Update • What we’ve discovered: • Big backlogs in all processes • Variance in customer service delivery to campus • What we’re doing: • Setting expectations for replies to customers • Backlog and current work are not two separate things • Adding value to process steps
Who to Contact Single Point of Contact: gcahelp@uw.edu 206-616-9995 Team of Grant Analysts is in place to manage campus communication
Grant Analysts Cheryl Haycox Amy Liu Meg Russo Colleen Laing
clso r. Who to Contact For inquiries related to an existing budget number, submit inquiries through GrantTracker: http://www.washington.edu/research/gca/budget/granttracker.html Questions not related to a specific budget number should be directed to gcahelp@uw.edu or 616-9995. Questions regarding the transition? Please contact: Kirsten DeFries kirsten5@uw.edu 543-2597 Lily Gebrenegus lgebren@uw.edu 543-0817 Sue Camber scamber@uw.edu 543-8951