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F&I Conference 2014 Keynote speaker – Andy Gruber, Director, Alphera UK. About ALPHERA Financial Services UK. ALPHERA Financial Services UK is based in Hook, Hampshire.
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F&I Conference 2014 Keynote speaker – Andy Gruber, Director, Alphera UK
About ALPHERA Financial Services UK • ALPHERA Financial Services UK is based in Hook, Hampshire. • Alphera operates across the F&I sector and provides retail and commercial finance for franchised dealers, independents and brokers. • Worldwide, Alphera provides innovative vehicle finance solutions in more than 25 countries, including the USA, South Africa, Australia and Germany. • Alphera had a record year in 2013 with the highest volume, lowest RV risk and lowest credit risk costs in its history. • For more information, visit our website: www.alphera.co.uk
“F&I Through the Looking Glass”Building Firm Foundations for Sustainable Growth
Economic Overview of the UKCurrent state of the UK economy Red line stands for central bank target. Dark grey lines stand for 15y-averages with max/min-values.
Economic Overview of the UKCar industry confidence Market Volume – New and Used (million units)
Economic Overview Age of the current UK car parc Average age of used car market
Looking back at 2013.Development in the Automotive Market. G G G Overall: +10.77% G P G P P V F V P V A F P V F A A A
Great forecasts, great results.All rosy for the F&I Industry?
Change in consumer behaviour.Driven by PCP offers and Hyper Competition. Total private car sales by funding type Source: Glass’s
Hyper Competition deals has started to adversely impacted nearly-new RVs, but not yet 3yr values. ASCI and AMCI trend (moving basket) Source: Glass’s, Jan 2007 = 1.00 (RV £/£)
Conclusion What does this mean for motor retailers? • Know your customers and your market: • Targeted campaigns • Targeted customer retention processes • Target the right people for your dealership • Target the right lenders