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Organizing for Success. Chapter 8. Identifying the Critical Tasks. Critical tasks are the activities that must be done well if the business is to achieve its purpose and objectives Critical tasks must be allowed to function smoothly and without restriction within the organizational structure.
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Organizing for Success Chapter 8
Identifying the Critical Tasks • Critical tasks are the activities that must be done well if the business is to achieve its purpose and objectives • Critical tasks must be allowed to function smoothly and without restriction within the organizational structure
Four Principles of Organizational Design • Keep the organizational structure simple • Give critical tasks prominence and allow them to function without restriction • Keep support staff to a minimum • Keep working units small
Ways to Organize • Organize by business function • Organize by product • Organize by geographic area
Line and Staff Activities • Line activities are activities that directly affect the accomplishment of the firm’s purpose and objectives (e.g., sales, production) • Staff activities are activities that indirectly support the accomplishment of the firm’s purpose and objectives (e.g., human resource, legal)
Approaches to Decision-Making • Centralized decision-making system: all the decision-making authority is held by a few top executives • Decentralized decision-making system: decision-making authority for routine matters is delegated to lower levels of management
Deciding Where Decisions are Made Decisions should be made at the lowest levels in the organization possible
Selecting the Best Organizational Structure Autonomous profit centers • Put people in charge of their own destiny • Offer fast feedback on performance • Keep work units small enough to provide a sense of involvement and achievement • Can be accomplished with a minimum number of management levels
Discussion Questions • Identify and explain the four functions of management and the role that organizing plays in the successful operation of an agribusiness. Develop an example to illustrate your argument. • What are the critical tasks in a business? How does a manager go about finding them? What part do they play in the organizational structure of the firm? • Identify and define the four principles of effective organizational design. Describe how they relate to one another and to the success of the agribusiness.
Discussion Questions • Compare and contrast three ways to organize a business. Describe advantages and disadvantages of each. Describe a selection procedure and criteria for selecting the best one. • Describe the difference between line and staff activities. Give two examples of each. In an era where firms seek to be “lean and mean” would you rather have a line or staff position?
Discussion Questions • Describe a situation where you would want to use centralized decision-making. How would you classify the decision-making system of the U.S. Army? Your university? A group you belong to? Would you change the system used in any of these cases? Explain the reasons for your answer including the criteria you use to make it. • Explain how the level at which decisions are made has important implications for the long-term performance of an agribusiness.
Discussion Questions • Identify and explain the types of decisions that must be made by top management for an agribusiness to flourish. • Identify and design a program to develop the decision-making skills of agribusiness managers. Give reasons for each part of your program. • Explain why agribusinesses need autonomous profit centers to have good managers 10 years from now.