Extranet Development Checklist

1. Extranet Development Checklist Extranet Development ChecklistPurposeThe purpose of this tool is to provide a checklist for developing your extranet. Improving theusability, quality, and ownership of extranet content will lead to increased user adoption &satisfaction, and result in reduced support costs. Done Description of Task Date Read our Best Practices Report: Supporting Stakeholders with Extranets Discuss extranet solution with senior management to determine feasibility. Develop extranet Project Charter to document background research, project goals & timelines, communications plans, and cost/benefit analysis. Identify stakeholder needs with a Business Requirements document Evaluate key mid-market vendors and build extranet Business Case Work with your I/T department to select and configure your extranet system Consider security measures that control user access rights and privileges Assess extranet content to determine if up-to-date, accurate, relevant, etc. Document what needs to be updated, created, refined, or taken off extranet Assign content ownership and distribute Project Request Forms to all staff Organize extranet contents into a hierarchy with logical navigation paths

2. Design a Homepage with FAQ section, links to each section and aSearchSend out email communication to stakeholders regarding launch ofextranetConduct extranet user-training sessions for employees andstakeholders to reinforce adoption rates and ensure return on yourinvestmentDeliver monthly extranet reminder email highlighting new contentand resolutions to common support calls to communicate cost-savings of extranetSurvey extranet usage 3 months after re-launch to monitor projectsuccessConduct an extranet Post-Project Evaluation to assess results Design a Homepage with FAQ section, links to each section and aSearchSend out email communication to stakeholders regarding launch ofextranetConduct extranet user-training sessions for employees andstakeholders to reinforce adoption rates and ensure return on yourinvestmentDeliver monthly extranet reminder email highlighting new contentand resolutions to common support calls to communicate cost-savings of extranetSurvey extranet usage 3 months after re-launch to monitor projectsuccessConduct an extranet Post-Project Evaluation to assess results