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Website Program Strategy Scorecard Website Program Strategy ScorecardObjective 1 - Increase Visibility OnlinePrograms, Initiatives, & Actions Key Performance Indicators & Metrics Target Timeframe to Achieve GoalsSearch Engine Optimization Project # Unique Visitors 15,000 Unique Visitors/Month by Jan 2012LinkedIn Profiles # Employees with LinkedIn profiles 250 Employee Profiles by Oct 2012Thought Leadership Blog # Blog Postings 2 Postings/WeekObjective 2 - Improve Customer Web ExperiencePrograms, Initiatives, & Actions Key Performance Indicators & Metrics Target Timeframe to Achieve GoalsUpdate Look & Feel Customer/Employee Surveys 20 Surveys Completed by Feb 2012Test Drive Video Launch Date Launch by Oct 2012Redesign Layout Average Time on Site Increase average visit to 2.5 Minutes by Jan 2012Objective 3 - Optimize Web ContentPrograms, Initiatives, & Actions Key Performance Indicators & Metrics Target Timeframe to Achieve GoalsContent Analysis Top Pages (views/month) Revamp top 5 pages by Jul 2012Intranet Project Intranet Re-launch Date Launch Mar 2013Landing Page Optimization Bounce Rate Reduce Bounce Rate to below 50% by Nov 2012Objective 4 - Create New Lead Generation Channel
Programs, Initiatives, & Actions Key Performance Indicators & Metrics Target Timeframe to Achieve GoalsOnline Catalogue Page views 2,500 page views/month on catalogue URLsResources Library (case studies, whitepapers, webcasts) # Leads Generated 50 leads/month from web channel by Jun 2012 Programs, Initiatives, & Actions Key Performance Indicators & Metrics Target Timeframe to Achieve GoalsOnline Catalogue Page views 2,500 page views/month on catalogue URLsResources Library (case studies, whitepapers, webcasts) # Leads Generated 50 leads/month from web channel by Jun 2012