Angst and Answers for IT Executives: Survey (and Experience) Says…

1. Angst and Answers for IT Executives: Survey (and Experience) Says… Moderator: Michael Rochelle SIM RLF Graduate, 1997 Facilitator, SIM International, 1998 – Present Business Development Director, Avanade, Inc.

2. ProfessionalAdvocacy: Improve the public image of our industry by advocating for the CIO Professional. Knowledge Sharing: To provide the preferred environment for facilitating a culture of giving and receiving rich intellectual capital. Personal Development: To provide vehicles where IT Leaders can build networks to learn more about themselves, develop new skills/capabilities, test/practice these new skills in a safe environment, and promote their career to achieve higher satisfaction.

3. Guest Speakers • Jerry Luftman • Professor / Founder • Global Institute for IT Management • Harvey Koeppel • Executive Director • Center for CIO Leadership • June Drewry • Co-Director, Society for Information Management’s Leadership Development Institute • SE RLF Facilitator • Past SIM International President • Former Chubb, Aon and Lincoln CIO

4. Agenda • Introductions • Top10 Issues in IT – Jerry Luftman • Top CIO capabilities – Harvey Koeppel • IT Leaders Perspective – June Drewry • Q/A What this Means for You • How to access Jerry, Harvey, June and Mike • Thank You

5. Our Leadership Philosophy/Motto: Pat Wallington former Xerox CIO, SIM President 1992 To Lead One Must “Learn to Learn and Learn to Change.”

6. SIM Annual CIO SurveyKey issues for IT Executives Jerry Luftman

7. Question for Jerry • Why is IT-business alignment still ranked so high and what can be done to improve IT-business alignment

8. The Business-Savvy CIO From IT Cost Center Manager… To Business-Savvy CIO… 8 8 8 8

9. Question for Harvey • Looking at trends like cloud computing, outsourcing and “bring your own device” to work, do you see the role of CIO going away anytime soon?

10. A CIO’s Perspective • Requires a change in how you see and position yourself • Moving from an implementer who participates in strategy • To a strategist who oversees execution • Dig in to learn new technical capabilities • From a standpoint of what is valuable and possible • With less depth on how to implement • Delegate this • Determine what business components need to exist to make your efforts succeed • Lead the efforts to fill in the gaps • Build your relationships as much around your industry/business as around IT “If you want a seat at the table, you must behave like the other people at the table.”

11. I totally get Harvey’s concept of a “business-savvy CIO” and I agree, in principle, that we need to get there as a profession. However, I am totally swamped with the day-to-day stuff that occupies my time and attention 24 by 7. Where/how do I begin the journey? Questions for June

12. Survey Question 1 • Did you find this conversation important to you personally? • Yes: I am dealing with this everyday! • Yes: I am thinking about this regularly. • Somewhat: I think its and issue for others to deal with. • No: This interesting, but not a concern of mine. • No: I don’t see this as an issue. Place picture of survey response in this slide before posting to site. See Mike or Karen

13. Global Institute for IT Management: Unique Educational Offerings: • Courses taught by prominent academics & executives from around the globe • Complete, scalable and flexible set of certificates, courses, & schedules, focusing on the foremost practical approaches for managing opportunities to leverage IT • Dynamic consortium/wiki style structure allows it to operate without the overhead of traditional universities/organizations For additional information contact Jerry Luftman jluftman@globaliim.com & www.globaliim.com

14. A global community to provide thought leadership, drive research and education to advance the CIO profession Founded in 2007 by IBM Peer community >3,300 members Membership in >70 countries, >45 industries Small, medium and large segments Private and Public sectors Find us… http://www.cioleadershipcenter.com on the web @CIOcenter on Twitter The Center for CIO Leadership

15. What two aspects of RLF stand out as being the best part of the RLF experience?

16. 2012 RLF Locations Join this exclusive offering for the 20th year of active learning and eye opening excellence! Mid Atlantic – Baltimore/Philadelphia Midwest – Chicago Northeast – Boston Northwest – Seattle, San Francisco New York Metro – Manhattan Southeast – Facilitated by June Drewry (Starts in April) Southwest – Dallas/Fort Worth Go to www.simnet.org to register online

17. Avanade: Combining Technical Innovation with Business Expertise to Realize Customer Results BUSINESS PRIORITIES Improve Business Agility • Lower Costs • Reduce time-to-market • Improve Employee Productivity INFORMATION TECHNOLOGY BI • CRM • ERP • SaaS & Cloud Computing • Optimized User ExperiencesSocial Computing • Collaboration • Green IT • Mobility• Visualization Innovative Solutions & Assets Engineering • Service Differentiation Repeatable Delivery • Focus Insight & Experience Avanade People • Global Delivery Network RESULTS

18. Survey Question 2 • Are there other topics you would like SIM to address? • Portfolio Management • Enterprise Architecture • Cybersecurity • Strategic Partnerships + Strategic Sourcing • Mobility / Consumerization • Collaboration and Social Media for Business Value • Skills for entry level-senior IT management

19. THANK YOU For Particpating!