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Employability Skills & professionalism By: Cindy Quisenberry. Be knowledgeable. Every employee has a professional responsibility to be knowledgeable of healthcare law (national, state, etc.0 and their employers policies. Be knowledgeable. Know: Your job description Your work hours
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Employability Skills & professionalism By: Cindy Quisenberry
Be knowledgeable Every employee has a professional responsibility to be knowledgeable of healthcare law (national, state, etc.0 and their employers policies
Be knowledgeable • Know: • Your job description • Your work hours • Your Sick Leave Policy • Your Internet Policy
Professionalism qualities
Professional appearance Uniform Clothing Name Badge Shoes
Professional appearance
Uniform & Clothing Neat Well Fitted Clean Wrinkle-free Good Repair ? Underwear
Shoes Good Support Low Heels No Open Toes Cleaned Daily Clean Shoelaces Clean, Matching Socks
Professional appearance Personal Hygiene Nails Hair Jewelry
nails Short Clean Natural No Artificial Nails
jewelry None - Can Transmit Germs No Body Piercings CAN WEAR: Watch Wedding ring Small pierced earrings (studs)
Professional appearance Makeup and Tattoos
Good health Healthcare workers serve as role models Diet Rest Exercise Good Posture Avoid use of Tobacco and Drugs
empathetic Identify with and understand another person’s feelings, situation, and motives.
dependability Being Timely Accurate Conscientious
integrity Honest Truthful Reliable
Willingness to learn Willing to Learn Adapt to Changes Attend Additional Education Maintain Skills
Self-motivation Performing Work Without Constant Supervision – Follow Through Willingness to Learn
Self-motivation FACING The GIANTS
patience Being Tolerant Of Challenging People & Situations Learn to Control Your Temper Overcome Obstacles
Acceptance of criticism Be Willing to Listen and Learn Improve Your Work
responsibility Being Accountable For Your Actions
Enthusiasm Enjoy Your Work Display a Positive Attitude
tact Ability to say or do the kindest or most fitting thing in a difficult situation.
discretion Using Good Judgment In What You Say And Do (Especially With Confidentiality)
competence Being Able To Perform The Job Effectively
Team player Work Well with Others Do Your Part on the Team
contributions Maintaining Membership & Active Participation In Professional Organizations
Demonstrates reliability, responsibility, and respect for patients and families, Including appropriate verbal and nonverbal communication.
Optimizes comfort and privacy of patients when performing a history, physical exam, and procedures.
Maintains comprehensive, timely, legible medical records and correspondence.
Remember your college environment is actually a professional environment
Grooming & Dressing for an Interview
What your interviewer My ask you • Tell me about yourself. • Tell me about your short-term/long-term goals. • What are you doing to reach these goals? • Describe some of your most important career • accomplishments. • Describe your ideal job and/or boss. • What unique experience or qualifications • separates you from other candidates?
What your interviewer My ask you • Why are you looking for a job? Why are you • leaving your current position? • Tell me about your last job. Why did you leave? • What are the best and worst aspects of your • previous job? • What are your strengths? • What are your weaknesses?
What your interviewer My ask you • What would your supervisor and co-workers • tell me about you? Your skills? Your flexibility? • How do you handle difficult co-workers or a • challenging situation? • How do you set your priorities? • How have your experiences prepared you for • this job? • Why are you interested in this position? • Our company?
What your interviewer My ask you • What do you know about our company? • What motivates you? How do you motivate • others? • What are your salary requirements? • How do you handle problems with patients? • Why should this agency hire you?
Common reasons For losing a job • Poor Attendance • Abandonment • Falsifying Records • Violent Behavior • Weapons in the work setting • Having, using, or distributing ETOH or drugs • Taking a person’s drugs for your own use • Harassment
Common reasons For losing a job • Using offensive speech or language • Stealing or destroying property • Showing disrespect to patients, families, • co-workers, etc. • Abusing or neglecting a person • Invading a person’s privacy • Failing to maintain confidentiality • Defamation
Common reasons For losing a job • Sleeping on the job • Abusing meal breaks, etc. • Violating any agency policy • Failing to follow agency care procedures • Tending to personal matters while on duty
Professional Dress • Never • Wear flashy clothes • Wear baggy clothes • Let fashion dictate your skirt length • Wear low cut blouses • Wear tight fitting clothes • Wear flip flops • Wear sneakers . . . Unless job duties require
Professional Dress • Always • Tailor your clothing to the job demands • Wear simple (somewhat conservative) tailored clothing • Wear conservative colors • Keep accessories simple • Make sure hands are attractive • Keep hairstyles neat and conservative • Pay attention to body odor • Maintain proper posture