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Indiana Housing Opportunity Planner and Evaluator (IHOPE)

Indiana Housing Opportunity Planner and Evaluator (IHOPE). Stephanie Hartshorn, Senior Program Manager October 15, 2009 www.csh.org. The Corporation for Supportive Housing (CSH). CSH helps communities create permanent housing with services to prevent and end homelessness.

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Indiana Housing Opportunity Planner and Evaluator (IHOPE)

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  1. Indiana Housing Opportunity Planner and Evaluator (IHOPE) Stephanie Hartshorn, Senior Program Manager October 15, 2009www.csh.org

  2. The Corporation for Supportive Housing (CSH) CSH helps communities create permanent housing with services to prevent and end homelessness. • Project-specific financing and expertise to help create supportive housing • Capacity building to strengthen and expand the supportive housing industry • Public Policy Reform to build an efficient system for producing and financing supportive housing

  3. Background on Creating a Housing Options Tool • National and local conversations on streamlining the process of connecting clients with the housing options that can best meet their needs • Need emerged for a comprehensive tool to help individuals and families prioritize housing options • In an effort to address this system gap, the CSH Illinois/Indiana hub office staff began developing the framework for a housing options tool

  4. Housing Options Tool (HOT) Objectives • Provide a complete listing of permanent housing and prevention options for consumers and case managers • Easy to use • Comprehensive • Accessible via internet • Develop a way to rank housing options to help case managers and consumers identify and target their housing interventions

  5. Solutions We Hope to Provide • Consumers • Provide all eligible options with updated information in one place; Provide accurate referrals; Take the luck out of it • Providers • Create a central directory of housing; Create a clear way to target interventions and assist case managers in talking through appropriate options with clients • System • Provide accurate referrals; target interventions to the most appropriate; streamline referrals and time in shelter; track housing eligibility and understand our system barriers

  6. Indiana Housing Opportunity Planner and Evaluator (IHOPE) • 1st statewide customized version in the country • Screens all users for HPRP eligibility • Builds on data from the Indiana Housing Inventory and survey of housing providers • Will include eligibility information from 200+ housing options in the state of Indiana • Includes a ranking system to help prioritize housing options • Allows registered users to view responses and results • Includes data tracking capabilities

  7. Options in IHOPE • HPRP • Prevention • Stay Housed: Assistance stabilizes household in current environment • Stabilize: Assistance alone helps household move to more stable environment • Diversion: Without some assistance would enter shelter system or be on street • Rapid Re-Housing • Short-Term: Homeless household requires money and light follow-up services up to 6 months • Long-Term: Homeless household requires longer term assistance (6-18 months) and follow-up services • Emergency Shelter, Transitional Housing, Permanent Supportive Housing

  8. What Does IHOPE Include Now? • Let’s take a look • www.indianahousingoptions.org

  9. What Else Will IHOPE Include? • www.chicagohousingoptions.org

  10. Current IHOPE Process • Members of public can visit www.indianahousingoptions.org • Will select county from list • Contact HPRP agency provided • Registered users can login to site to complete assessment • All assessments assigned a number (not just those eligible) • Eligible assessments will list specific HPRP programs in ranked order • Good idea to note assessment number in client file • 1767 surveys completed so far (although ~400 were testing)

  11. Future IHOPE Process • Members of the public and non-HPRP agencies will be able to complete assessments • If client has completed IHOPE before and brings record number: • Login to IHOPE, enter record number and click “Load” • You can view all client responses as well as recommended HPRP eligibility categories • If client has not completed IHOPE you can complete the tool together and then follow the steps above to view eligibility results • Clients who are not eligible for HPRP will continue through tool to permanent, transitional and emergency housing options

  12. Future IHOPE Possibilities • One click referrals and applications • Real time unit availability • In conversations with socialserve.com • Integration with HMIS • Open and data-driven conversation about admission criteria for Indiana programs • Evaluation and Improvement • Understand data for Indiana and what we should do next as a system, but also improve IHOPE for users

  13. Questions?

  14. Contact Information Stephanie Hartshorn stephanie.hartshorn@csh.org 312-332-6690 x.22 Liz Drapa liz.drapa@csh.org 312-332-6690 x.19 Lori Phillips-Steele lori.phillips-steele@csh.org 317-503-2042

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