Company Overview ADR Group Ralf Huschka President & Owner

1. Company OverviewADR GroupRalf HuschkaPresident & Owner

2. Who is ADR Group • High level IT Services, Training Services and Trading for • Europe and South East Asia: • ADR Consulting: IT Services in Europe • ADR Trading: Trading of German Industry Products between Germany and Asia • ADR GermIndo: IT Services and Trading in Indonesia • ADR Asia: IT Services in Philippines • ADR Malaysia:IT Services in Malaysia

3. Advantage for our customers • Worldwide experience in global projects • High flexibility • Stuffing and realizing projects worldwide with the optimal team • International technology transfer • All projects are documented in a knowledge base • Knowledge is accessible worldwide • Local support during the projects and after projects • Local contact persons in countries of operation • Local presence • Contact persons speak local languages as mother language • Market usual prices

4. Who We Are • Ralf Huschka • Born in 1963 in Munich, Germany • Education as Banker • Masters of Science in Informatics • 1990: Founding of ADR Consulting GmbH in Munich, Germany • Development of Systems Management Framework DAME for Siemens • Integration of Network Management for HVB (2nd biggest German Bank) • Design and Implementation of Enterprise wide NSM solutions • Extension of ADR Consulting as Managing Director • 2004: Built up INS PacificRim based in Singapore, operating all over Asia and Australia/New Zealand • 2004: Founding of ADR GermIndo in Jakarta, Indonesia • 2005: Founding of ADR Asia (Malaysia) in Kuala Lumpur, Malaysia • 2005: Founding of ADR Asia in Manila, Philippines • 2005: Founding of ADR Trading in Munich, Germany • Since 2008: Build up Systems and Service ManagementSPIRIT/21 AG, Boeblingen, Germany

5. Who We Are (Companies) • 19 years providing business-centric, technology solutions • Vendor independent professional services spanning IT infrastructure lifecycle • Specialized in Systems and Network Management and ITSM • IT Trainings • International Trading • Fortune 1000 focus • ADR Group offers IT Services for Europe and South East Asia

6. ADR Group History Founded Founded Founded Founded Founded 5/90 12/05 12/04 11/05 10/05

7. Consulting Portfolios

8. BCDR • Storage Management • Architecture • Data Consolidation & Migration • Intelligent Networking • Carrier Grade Networking • Network Design and Architecture • Wireless • IT Operations • IT Optimization • IT Automation • Business Service Management • Risk Assessment • Defense Planning • Architecture & Infrastructure • Operating Systems • OS Security • Directory Services • Enterprise Services • IT Strategy & Integration • Process Governance & Architecture Consulting Offers

9. Process Governance • & Architecture • Process Governance • Assessment • Design based on ITIL • IT Strategy & Integration • IT Strategy • Business & Financial Analysis Solution Planning • RFP Planning & Analysis IT Strategy & Planning Services

10. Intelligent Networking • Enterprise Network Assessment • Network Fabric • Server Load Balancing • Internet Edge Services • Carrier Grade Networking • SP Network Assessment • WAN Optimization • Virtual Private Networking • Optical Networking • Convergence • Justification & Assessment • Telephony Services • Unified Messaging • Video/Multimedia Services • Wireless • Wireless Architecture • Wireless Security • Wireless Management IT Infrastructure Services

11. Operating Systems • Microsoft • Unix (Linux, Sun/Solaris,IBM/AIX, HP/UX) • OS Security • Directory Services • Directory Service Evaluation and Design • Implementation of LDAP • Implementation of Active Directory Operating Systems & Directory Services

12. Storage Systems & Services • Business Continuity/ • Disaster Recovery • Risk Assessment • Recovery Planning • Audit • Planning and Support of Recovery Tests • Storage Management • Backup/Restore • IBM/TSM, Netbackup, Legato Networker • Data Consolidation • & Management • Storage Consolidation • Server Consolidation • Data Migration • Storage Resource Management • Architecture • Storage Area Networks (SAN) • Network Attached Storage (NAS)

13. Architecture & • Infrastructure • Authentication & Access (part of NSM) • Security Architecture • Technical Infrastructure • Risk Assessment • Ethical Hacking • Risk Analysis • Security Assessment • Defense Planning • Security Policy & Procedures • Security Operations • Incident Management (Part of NSM) • Awareness Training Security Services

14. Fundamental NSM • IT processes based on ITIL, SMFD and other methods • NSM Architectures • NSM Design (IBM/Tivoli, HP/OpenView, BMC/Patrol,CA UniCenter, Micromuse, InfoVista) • Availability • Network Management (Tivoli/Netview, HP OpenView NodeManager) • Server Monitoring (ITM, Nagios, MOM) • Integration of Applications into NSM(SAP, eBusiness, Databases, WebInfrastructure) Network & Systems Management Services (NSM) (1) THE core services of ADR; excellent knowledge and experience

15. Business Server Management • BSM Architecture and Implementation (e.g. IBM/TBSM) • End-To-End Monitoring • Application Monitoring • Security • User Access Control • Directory Integration • Risk Management • Integration of Security Environment into NSM Network & Systems Management Services (NSM) (2) THE core services of ADR; excellent knowledge and experience

16. Optimization • Data Warehouse • Central Enterprise Console • Automated Problem Solution via Rulebases • Single Point Of Control (SPOC) • Integration of NSM into HelpDesk • Integration of Third Party Products into SPOC • Provisioning • License Management • Configuration Management (SW Distribution, Inventory) Network & Systems Management Services (NSM) (3) THE core services of ADR; excellent knowledge and experience

17. Storage • Remote Configuration of Storage Management Solutions • Integration of Storage Management into NMS • User Help Desk • IBM Maximo • Problem Management • Change Management • Configuration Management • Design and Architecture of UHD Solutions • Implementation of UHD (e.g. Whitestone, Peregrine Service & Asset Center, BMC Remedy…) • Integration of UHD into NMS Network & Systems Management Services (NSM) (4) THE core services of ADR; excellent knowledge and experience

18. Training Portfolios (1) • IT Process Training (ITIL) • ITIL Awareness • Introduction into ITIL • Understanding of the importance and benefits of IT Service Management • ITIL Foundation • Optimization of your IT Service Management Processes • Custom made training or standard training • ITIL Roles and Responsibilities • Introduction in operational roles and responsibilities • Understanding of interfaces between roles • Mapping of roles to operational processes • ITIL Processes • Introduction into ITIL/ITSM Processes • Understanding of requirements and deliverables of each process • Understanding of supply chains and interfaces between processes • Mapping of processes to operational roles

19. Training Portfolios (2) • ITSM Training • IBM/Tivoli Framework • IBM/Tivoli Configuration Manager • IBM/Tivoli Remote Control • IBM/Tivoli Enterprise Console • IBM/Tivoli Netview • IBM/Tivoli Monitoring • IBM/Tivoli Storage Manager • IBM/Tivoli Security Compliance Manager • Training Center in Kuala Lumpur • Individual or customer specific courses • Own training center planned • High class courses to local prices • Cooperation with IBM Malaysia • ECIS Partnership in process • ADR will hold courses for IBM/Tivoli

20. Projects Examples of ADR in Asia (1) • Philippines • Unilab • Design and Implementation of Systems Management for Unilab SAP Rollout • Implementation and Configuration of Tivoli Monitoring for Applications-mySAP Module • Facility Management consulting to integrate central event management using IBM Tivoli Enterprise Console • Siemens • Redesign of the current IBM Tivoli deployment, extending reporting capability for Inventory and Service Levels • ABS CBN • Consulting Service for ITIL Best Practice for their IT Management Process • Implementation and Configuration of Tivoli Monitoring for Applications-mySAP Module (POC) • Philippine Airlines • Redesign of IBM/Tivoli Environment • Managed Services for IBM/Tivoli Environment

21. Projects Examples of ADR in Asia (1) • Philippines • Bank Of The Philippine Islands (BPI) • Upgrade and Migration Services from current Storage Environment and TSM Version to new Storage Technology and TSM Version • Standard Chartered Bank • Managed Services for Tivoli Storage Manager

22. Projects Examples of ADR in Asia (2) • Malaysia • ST Micro • Implementation of a Backup/Restore Solution based on Tivoli Storage Manager • Revertex • Implementation of Tivoli Configuration Manager • MISC • Design and Implementation of Network- and Systems- Management Environment (based on IBM/Tivoli) • Automated Patch Management • Security Policies • Tenaga Nasional Berhad • Integration of Directory Integrator • Design and Integration of Tivoli Storage Manager and CBMR • Bank Al Rajhi • Integration of Tivoli Storage Manager

23. Projects Examples of ADR in Asia (2) • Malaysia • AEON Credit • Design and Implementation of Network- and Systems-Management Environment - Central Event Management - Configuration Management - Network Management - License Management …… • BMW APAC • Integration of Systems Management for APAC • Integration of SAP Monitoring • Operations of BMW GDC APAC • Migration from Tivoli ITM5.1 to Nagios and MS-MOM • Integration of MS-SMS for BMW APAC

24. Further projects of our team (1) • Philippine Stock Exchange, Del Monte Philippines, Inc • Integration with User Help Desk • System Design and Architecture • IBM Tivoli Management Framework • IBM Tivoli Configuration Manager • IBM Tivoli Enterprise Console • IBM Tivoli Data Warehouse • IBM Netview • Bangko Sentral ng Pilipinas • System Design and Architecture • IBM Tivoli Monitoring • IBM Tivoli Data Warehouse • Tivoli Storage Manager • IBM Tivoli Monitoring • IBM Tivoli Netview • IBM Tivoli Enterprise Console • IBM Tivoli Remote Control • IBM Tivoli Management Framework • IBM Tivoli Configuration Manager • Astec Power, Inc • System Design and Architecture • IBM Tivoli Enterprise Console • IBM Tivoli Netview •  IBM Tivoli Monitoring • IBM Tivoli Data Warehouse

25. Further projects of our team (2) • Lufthansa Technik Philippines • System Design and Architecture • IBM Tivoli Enterprise Console • IBM Tivoli Management Framework • Siemens, Inc. • System Design and Architecture • IBM Tivoli Monitoring • IBM Tivoli Data Warehouse • IBM Tivoli Service Level Advisor • IBM Tivoli Enterprise Console • IBM Tivoli Risk Manager • IBM Tivoli Configuration Manager • ABS-CBN Corporation • System Design and Architecture • IBM Tivoli Data Warehouse • IBM Tivoli Management Framework • IBM Tivoli Enterprise Console • IBM Tivoli Configuration Manager • Applying security products on security processes • Remote testing of TrendMicro and Competitor’s security • Sunlife Financials • IBM Tivoli Data Warehouse • IBM Tivoli Service Level Advisor • Tivoli Storage Manager

26. Further projects of our team (3) • DBS Bank Singapore • IBM Tivoli Management Framework • IBM Tivoli Configuration Manager • IBM Tivoli Remote Control • Government Service Insurance System • System Design and Architecture • IBM Tivoli Data Warehouse • IBM Tivoli Management Framework • IBM Tivoli Enterprise Console • IBM Tivoli Netview • Philippine Airlines • System Design and Architecture • IBM Tivoli Storage Manager • IBM Tivoli Management Framework • IBM Tivoli Configuration Manager • Tivoli Decision Support • IBM Tivoli Data Warehouse • IBM Tivoli Enterprise Console • IBM Tivoli Management Framework • IBM Tivoli Configuration Manager • Trend Micro • IBM Tivoli Data Warehouse • eLab Implementation (simulation of security implementation) • testing of all security solutions in the market including TSCM • Applying security products on security processes • Remote testing of TrendMicro and Competitor’s security

27. Further projects of our team (3)

28. Example customer Germany