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Chapter 1 Advertising Today?. Chapter Overview. Identifies and explains economic, social, ethical, and legal issues advertisers must consider. Chapter Objectives. Define advertising . Define marketing. Identify the elements of marketing strategy.
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Chapter Overview Identifies and explains economic,social, ethical, and legal issues advertisers must consider
Chapter Objectives Define advertising Define marketing Identify the elements of marketing strategy Distinguish it from other forms of marketing communications Discuss advertising’s role in marketing strategy Explain how advertising differs from basic human communication Explain the difference between consumer and business markets
Advertising Goals • Awareness • Comprehension • Conviction • Action
What is Advertising? • Structured, composed communication • Directed to groups • Paid for • Usually persuasive • About products • Identified sponsors • Transmitted through advertising media
Communication Channels Newspapers & Magazines Radio & TV Billboards Mass
Communication Channels E-Mail Direct Mail Mass Addressable
Communication Channels Online Mass Addressable Interactive Billboards Newspapers & Magazines Radio & TV Direct Mail E-Mail Mobile
Communication Channels Shopping Carts Tattoos Blimps Mass Addressable Non-traditional Interactive Billboards Newspapers & Magazines Radio & TV Direct Mail E-Mail Mobile Online
Dimensions of Advertising Communication Marketing Economic Social/Ethical
Human Communication Process Noise Feedback
Human Communication Process Noise Source Message Channel Encoding Decoding Receiver Feedback
Communication: Source Dimensions Sponsor • Legally responsible • Has a message Author • Copywriter, art director,creative group • Invisible to audience • Within the text • Lends voice or tone to ad • Real or imaginary spokesperson Persona
Communication: Message Dimensions “I” tell a story aboutmyself to “you,” theimaginary audience Autobiography Narrative Third person persona tells a story about others to imagined audience Characters act in frontof imagined empathetic audience Drama
Message: Autobiography Autobiography:The woman in this ad directly addresses the viewer
Message: Narrative Narrative:Off-camera narrator describes the excitement of Detroit Red Wing Hockey
Message: Drama Drama:Creates a scene so the reader receives the message by implication This Lego ad requires little explanation
Receiver Dimensions • Every ad or commercial assumes an audience of ideal consumers Implied consumers • Decision makers at the sponsor’s organization • They decide if the ad will run Sponsorial consumers • People in the real world who comprise the target audience Actualconsumers
Feedback and Interactivity Redeemed Coupons Survey Responses Phone Inquiries Increased Sales Visits to Web site Visits toa store • Lets sender know if message received, understood • Sender can tell when communication breaks down Feedback & Interactivity
The Marketing Dimension Business Functional Divisions Operations Finance & Admin Marketing • Defines advertising’s role in business • Only marketing has revenue generation as primary role
What is Marketing? • The process of planning and executing… • Concepts, pricing, distribution, and promotion of • Ideas, goods, and services • To create exchanges that… • Satisfy the perceived needs, wants, and objectives of individuals and organizations
Advertising Classifications Target Audience Geographic Area Medium Purpose
Target Markets and Audiences Consumer Markets Retail & Public Service Business/Industrial Markets Trades, Professions, &Agriculture
Consumer Advertising Tidetargets business people who see the benefit of wiping out small stains
B2B Advertising Microsoft targets business professionals that use Mac computers
Marketing: The 4 Ps Categories ofgoods or services Product Price Strategies for competitive pricing Place Distribution and geography Promotion Communication channels
Marketing Communications (Marcom) Types ofMarketing Communication Collateral Materials Product Advertising Personal Selling Sales Promotion Public Relations
Marketing: IMC New media proliferation More competition Higher costs Less-efficient advertising Cynical, untrusting, sophisticated consumers Gaps between promise & delivery Need for more relationship building Movement to establish consistency among agencies & departments
Marketing: IMC Collateral Materials Personal Selling Public Relations Sales Promotion Product Advertising Integrated Marketing