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ZAMBIA REVENUE AUTHORITY

ZAMBIA REVENUE AUTHORITY. PROJECT PLANNING AND FINANCINGAND ICT EQUIPMENT AND INFRASTRUCTURE UPGRADE. Content. BACKGROUND & The Modernization Agenda Why ASYCUDAWORLD? Planning Financing ICT Equipment and Infrastructure Upgrade Opportunities Challenges.

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ZAMBIA REVENUE AUTHORITY

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  1. ZAMBIA REVENUE AUTHORITY PROJECT PLANNING AND FINANCINGAND ICT EQUIPMENT AND INFRASTRUCTURE UPGRADE

  2. Content • BACKGROUND & The Modernization Agenda • Why ASYCUDAWORLD? • Planning • Financing • ICT Equipment and Infrastructure Upgrade • Opportunities • Challenges

  3. REVENUE ADMINISTRATION MODERNISATION STRUCTURE Commissioner General PROGRAMME SPONSOR • Chairperson - Commissioner General • Commissioner Customs • Commissioner DOMT • Commissioner Finance & IT • Commissioner Corporate & BS • Director RPD • Director IA • Secretariat - Director Projects • Ex officio Member (Donor Representative˟˟ MEMBERSHIP STEERING COMMITTEE PROJECT MANAGEMENT OFFICE PROJECT AND CHANGE MANAGEMENT SUPPORT COMMISSIONER CUSTOMS SERVICES BOARD SECRETARY/ COMMISSIONER CORPORATE AFFAIIRS DIRECTOR RESEARCH & PLANNING COMMISSIONER DOMESTIC TAXES DIRECTOR IT PROJECT OWNERS Support Corporate Vision and Corporate Strategy PROJECT MANAGER PROJECT MANAGER PROJECT MANAGER PROJECT MANAGER VACANT PROJECT MANAGER PROJECT MANAGER Asycuda World Project Modernisation of Trade Logistics Mineral Export Monitoring Project Electronic Records Mngt System TaxOline Project VSAT Project Business Continuity Plan Centralised Processing Centre Infrastructure Development GIZ SME Taxation Enhancement Real Time Acquittal System SharePoint Project Title Deeds Mining NTA Port Automation Scanner Installation

  4. MODERNIZATION AGENDA • DEPARTMENT OF CUSTOMS MERGES WITH DEPARTMENT OF DIRECT TAXES TOBECOME THE ZAMBIA REVENUE AUTHORITY IN 1994 • GREAT POLITICAL WILL TO REFORM CONTINUED ALL THE WAY TO THE MID 2000s • IN 1998 CUSTOMS (ZAMBIA) AUTOMATES AND ADOPTS ASYCUDA 2.7 • IN 2002 UPGRADED FROM 2..7 TO ASYCUDA++ VERSION B = 17 SITES • IN 2007 UPGRADED FURTHER TO VERSION E (++) – 21 SITES

  5. MODERNIZATION AGENDA CONT…D • TRADE LOGISTICS – COST OF DOING BIZ. COLLABORATION WITH PSDRP & TABC • CUSTOMS AS A BARRIER TO TF DUE TO INEFFICIENT PROCESSES AND INEFFECTIVE PROCEDURES • GLOBALIZATION EFFECTS – DEMAND FOR FASTER SERVICE • BPR FOR OGAs DONE BY PSDRP/IFC FOR ZRA BY UNCTAD CONSULTANT Tax Symposium

  6. WHY ASYCUDAWORLD • ROBUSTNESS • WEB ENABLED • TECHNOLOGICALLY ADVANCED CUSTOMS SYSTEM • STABILITY AND FLEXIBILITY AND COST EFFECTIVENESS • SOURCE CODE AVAILABILITY FOR CONTINUED DEVELOPMENT TO MEET LOCAL REQUIREMENTS • INTEROPERABILITY WITH OTHER SYSTEMS • OPPORTUNITIES FOR SW AND GLOBALLY NETWORKED CUSTOMS

  7. PLANNING • FIRST DRAFT OF USER REQUIREMENTS DONE IN 2010 • 2011 SEARCH FOR A WEB BASED SYSTEM COMMENCED • AW PROJECT STEERING COMMITTEE INAUGURATED

  8. PLANNING CONT…D • PRINCE II PROJECT METHODOLOGY ADOPTED • PROJECT DOCUMENTATION PREPARED AS PER METHODOLOGY • AFTER PROTRACTED ANALYSIS OF CUSTOMS SYSTEMS, ASYCUDAWORLD IS SELECTED IN MID 2012 • MEMORANDUM/CONTRACT SIGNED WITH UNCTAD IN DECEMBER 2012 Tax Symposium

  9. PLANNING CONT…D • STAKEHOLDER IDENTIFICATION AND ENGAGEMENT • STAKEHOLDER User Requirements Enquiry/Validations • AW PROJECT IMPLEMENTATION TO BE DONE IN FIVE PHASES i.e. Pilot + CPC pilot, National Roll-out, Integration with other ZRA systems, OGAs interface and connection + SW and Global Network (Customs2Customs) Tax Symposium

  10. FINANCING • MODERNIZATION FUNDS FROM GRZ • DONOR SUPPORT THROUGH Public Expenditure Management Financial Administration (PEMFA) • TECHNICAL SUPPORT FROM IFC TLM • TECHNICAL SUPPORT FROM UNCTAD • TECHNICAL SUPPORT FROM US TREASURY AND GIZ • ASYCUDA Processing fees Tax Symposium

  11. ICT Equipment & Infrastructure Upgrade • VSAT upgrade • Fiber Optic connection (ZAMTEL&ZESCO) • Servers • Computers • Licences (application,security network and middleware) Tax Symposium

  12. Opportunities • Political Will to Modernize • More collaborative opportunities available • Goodwill will from Cooperating Partners • Upgraded ICT network infrastructure through VSAT & Optic Fiber. • Willingness by most stakeholders to modernize

  13. Challenges • Competing needs for the Resources; • Too many changes taking place due to many projects going on, sometimes cancelling some benefits of other modernization activities (in terms of resources, procedure & process complicity) • Resistance to Change and too many risks, • Ineffective Change Management strategy • ICT infrastructure country-wide still inadequate • Inadequate capacity to implement certain project activities

  14. Thank You Any ???????

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