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Board Self-Assessment: May 2013 Benchmark Report. NCMA Governance Committee Penny White, Chair. Survey. 4th year using this survey 23 surveys distributed; 19 surveys completed (83% response rate) Performance of the Board Nine (9) areas of board responsibility
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Board Self-Assessment:May 2013 Benchmark Report NCMA Governance Committee Penny White, Chair
Survey • 4th year using this survey • 23 surveys distributed; 19 surveys completed (83% response rate) • Performance of the Board • Nine (9) areas of board responsibility • Compare our responses to association benchmarks, and our data from last year
Survey Results • 9 areas measured • Mission • Strategy • Public Image and Advocacy • Board Composition • Program Oversight • Financial Oversight • CEO Oversight • Board Composition • Meetings
Bench: 2.97 2013: 2.91 2012: 3.22 2011: 3.27
Comments on 1. Mission • Tie the goals of each committee to the mission; focus primarily on the strategic • More insight on emerging professionals and continual assessment of member needs • Need to address the budget realities over the next two years • Discuss status of all committees/working groups instead of agreeing to a consent agenda
Bench: 2.80 2013: 2.40 2012: 2.90 2011: 3.06
Comments on 2. Strategy • Substantive progress is slow on some committees and accountability to the board is nonexistent • Need to indicate where we are and where we want to go to track progress • Need to understand the changing environment and the current needs of our members; what value does NCMA provide to its members? • Board meetings and committee meetings need more focus
Bench: 2.84 2013: 2.47 2012: 2.87 2011: 3.11
Comments on 3. Public Image and Advocacy • More board presence at chapter events • Need open dialogue between the Board, Executive Director, and members • Solicit suggestions from members on how to improve public image and advocacy • The role of the Board and the Executive Director could be clearer. Sometimes in the BOD meetings it feels like the Board is at too low a level when Mike is briefing, but the committees under the Board charter essentially get a pass because the briefings are part of the consent agenda.
Bench: 2.73 2013: 2.65 2012: 3.12 2011: 3.21
Comments on 4. Board Composition • Better transition and orientation for new board members • Some board members are underutilized • Some committees are not accomplishing any goals • Concern about the election process for Board members. The Board does not elect directors, rather a committee elects new directors and the Board approves it. Should we change the bylaws to reflect this?
Bench: 2.79 2013: 2.56 2012: 3.16 2011: 3.34
Comments on 5. Program Oversight • Not getting enough feedback from members on their needs and training gaps NCMA could fill • Need to do more to assess members needs • Review the effectiveness of current programs • Begin each program year with a comprehensive review of the Association’s programs and areas of emphasis for the new year
Bench: 3.08 2013: 3.20 2012: 3.71 2011: 3.59
Comments on 6. Financial Oversight • Sam and the staff are doing an excellent job • Board has good insight into the financials and internal controls
Bench: 2.93 2013: 2.68 2012: 2.62 2011: 3.17
Comments on 7. CEO Oversight • Formally assessing the Executive Director’s performance is difficult. • Believe some of these activities are not apparent to the full board or that the Board is not part of determining Executive Director’s compensation • We are coming out of a transition period and should take time to ensure proper policies are in place and tested with the new Executive Director.
Bench: 2.91 2013: 2.83 2012: 3.27 2011: 3.44
Comments on 8. Board Structure • Governance committee has done great work reviewing structure • Some committees have no accountability and goals/tasks stretch indefinitely • Concern that some board members are promoting themselves during board activities • Continue to ensure committee work doesn’t conflict with staff work
Bench: 3.04 2013: 2.92 2012: 3.34 2011: 3.44
Comments on 9. Meetings • Get rid of “deadwood” • Meetings are inclusive • Not all board members are fully utilized