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Project Plan Proposal Casa Nube en 34 th. Alex Mayer. Angela Carpenter. Julie Gill. Monica Haaksma. Archie Tang. Kevin Dickinson. Daniel Mansour. Motivated. Organized. About WEIRDOs. Innovative. Problem Solvers. Information Experts. About Case Nube en 34th. 232 apartment units
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Alex Mayer Angela Carpenter Julie Gill Monica Haaksma Archie Tang Kevin Dickinson Daniel Mansour
Motivated • Organized About WEIRDOs • Innovative • Problem Solvers • Information Experts
About Case Nube en 34th • 232 apartment units • 24-hour emergency maintenance • Unit amenities: • Refrigerator • Carpet • Walk-in closets • Individual patios • Kitchen pantries • Cabinets • Pool • Wooded courtyards
Gain a Competitive Edge • Excellent Customer Service • Provide Affordable Living • Casa Nube’s • Organizational • Objectives • Efficient Repair • Provide Sophisticated Living • Ensure Quality Management • Effective Maintenance
User Objectives • Create Work Orders • Run Monthly Reports • Evaluate Employees • Document Work Orders
User Objectives • Work Order Accountability • Process Work Orders Quickly • Bilingual Forms and Reports • Reliable Record Keeping
Objectives Summary • Organization • Gain competitive edge • Provide excellent customer service • Promote profitable business activities • Provide affordable living • Provide sophisticated living • Ensure quality management • Efficient maintenance & repair • Work Order System • Improve the flow of information • Reduce work order processing time • Increase maintenance employee acountability • User • Improve tenant relations • Manage and repair apartment effectively • Improve record keeping
Goal Specific Metrics
Data Gathering Results • Summary • Current system unorganized • Make-ready board is unreliable • Inefficient communication between maintenance workers • No reference to past work orders and status
Current System and Environment Current Filing System Apartment Information Blank Forms
Current System and Environment ‘Make Ready’ White Board for Maintenance Assignments Work Order Request Forms
Current Process • Manual system • Virtually no automation • Tracks work orders via erasable whiteboard • Lack of permanence • Feedback is communicated face-to-face • Can be difficult to manage accountability • No documentation of work performed for future reference
$8,280 Yearly Financial Gain with
Feasibility Analysis • Technical • Future system can be implemented on current available resources owned by the company. • The future system requires databases and so SQL and ACCESS are needed. • Economic • They have 3 computers in their office and do not need any additional hardware and software • Their total budget for the new system is $1000 per year • Operational • The new system is in demand by managers and other employees • The bilingual reports would help staff members who do not speak English
Overview of Options • Option 1 • Automate work orders through locally-hosted database • Option 2 • M.R. Digiboard • Web-based database with GUI • Option 3 • Web-based database with GUI and convenient tenant portal • Most expensive option
Automate work orders to system specifications • Web-based database with user friendly front-end (Free with Student Discount) • Database hosting and maintenance offloaded to hosting company ($19.95 per month) • Software • Apache 2.x (Free Limited Support) • PHP 5.x (Free Limited Support) • MySQL 5.x (Free Limited Support) • Hardware • Cisco Catalyst Series Router ($350.00)
UNLIMITED Disk Space • UNLIMITED Bandwidth • Host UNLIMITED Websites • Linux Redhat • FREE Instant Setup • 99.9% Uptime Guarantee • 45 Day Money Back Guarantee • CGI, PHP 5, RoR, Perl • MySQL, SSH, SSL, IMAP, POP • cPanel Hosting • 24/7/365 Upgraded Support • No Contracts or Hidden Fees
Total Cost of Ownership • The TCO is an estimated budget to help the organization assess the costs related to the project. • Financial summary of intended expenditures related to the new system through various stages of systems development life cycle.
Questions and Answers • Which employees have access to, or can update M.R. Digiboard • All management can update • How will employees become proficient in using M.R. Digiboard? • Training, practice, and communication • Will the whiteboard still be used in conjunction w/ M.R. Digiboard? • No • Is there anything that didn’t make it into system due to scope/resources? • Some bilingual sections of the project • What is the client response to the proposed system? • Excited!