The iECM: What is in it for you?

1. The iECM:What is in it for you?

2. Agenda • ECM Requirements • 3 Approaches to ECM • iECM What is it? • iECM for you

3. ECM functions to be standardized

4. Requirements/Use Cases • Regulatory Compliance • Records Management • Freedom of Information Act • E-Government Act • Presidential Directives

5. Requirements/Use Cases • Federal E-Government Requirements • Presidents Management Agenda (PMA) initiatives • Federal Enterprise Architecture • Citizen-centric, results oriented, market based • Simplify and unify, maximize IT investments

6. Forms Forms Forms Forms Grants Grants Grants Grants Travel Travel Travel Travel Training Training Training Training Recruitment Recruitment Recruitment Recruitment Procurement Procurement Procurement Procurement Finance Finance Finance Finance Records Mgt. Records Mgt. Records Mgt. Records Mgt. Rulemaking Rulemaking Rulemaking Rulemaking Vertical Stovepipes

7. Horizontal Stovepipes Recruitment Finance Grants Procurement Training

8. Three Approaches • Standardization • Integration • Interoperability

9. Standardization • Select the “best” product for the enterprise, migrate everyone/everything to that product.

10. Advantages Simplified Support Simplified contracting Simplified infrastructure Disadvantages Everyone compromises requirements No single product meets all needs Migration of existing applications/data Vendor dependence Change management External interfaces Not an option for cross-enterprise applications Standardization

11. Forms Forms Forms Forms Grants Grants Grants Grants Content Rep. Content Rep. Content Rep. Content Rep. Training Training Training Training Recruitment Recruitment Recruitment Recruitment Procurement Procurement Procurement Procurement Finance Finance Finance Finance Records Mgt. Records Mgt. Records Mgt. Records Mgt. Rulemaking Rulemaking Rulemaking Rulemaking Integration Build connections between each application/business process

12. Advantages Relatively quick development for high priority projects Disadvantages High development costs for custom work Proprietary nature of EAI products High Maintenance costs Nx integrations Integration

13. Interoperability • Every application (component) is fully compatible with any other application (component) and can perform any business function on any information anywhere on the network.

14. Advantages Vendor independence Interface with any system Optimize external ISP options Minimal integration costs/complexity Minimize program life cycle costs Minimize system implementation costs/time New functionality possibilities Disadvantages Requires coordination of multiple stakeholders Vendors End Users Systems integrators Etc. Interoperability

15. … New Approach • This is NOT EAI! This is not about connectors! • Instead, it is about standardizing content management components and capabilities so that applications can utilize those components ubiquitously across all content stores. Cross-CMS Applications

16. iECM - What is it? • Interoperable Enterprise Content Management (iECM) is a consortium of vendors, customers and systems integrators that will create an interoperability framework that enables information sharing across organizational and system boundaries.

17. What is the Goal? • Global access to and processing of “information” • Increased effectiveness of IT investments • Increased Citizen/Customer Service

18. What is iECM framework? • The iECM framework describes the relationship between all of the dependent variables in a multifarious information management system to facilitate the implementation of a fully interoperable system. Requirements Interoperable Solution

19. iECM - What is it doing? • Develop Technical Reference Model • Collaborate with related standards initiatives • Identify/Develop best practices for interoperability • Facilitate engagement of all stakeholders (vendors, integrators, end users, academia, etc.) • Pilot implementations

20. Content Management Services Domain and Data Model Component Descriptions How to Achieve interoperability • Widespread Implementation of Standards • Vendor Commitment • Customer Commitment

21. Library Services Business Process Management Content Distribution Services Appropriate level of granularity Related Standards: BPEL ICE XForms … Content Management Services Content Management Services Domain and Data Model Component Descriptions

22. If we do not address metadata standards we will still have a “one-off” problem. Related Standards RDF OWL XML Schema ADO SDO Variety of ontologies: PRISM Dublin Core … … Domain and Data Model Content Management Services Domain and Data Model Component Descriptions

23. Semantic search continuum Axiology Strong Semantics Modal Logic First Order Logic Logical Theory Description Logic OWL Conceptual Model UML Semantic Interoperability Increasing Metadata RDF/S Topic Map Taxonomy ER Model Structural Interoperability DB Schema, XML Schema Thesaurus Relational Model, XML List Glossary Syntactic Interoperability Weak Semantics Controlled Vocabulary Recovery Discovery Intelligence Question Answering Reasoning Increasing Search Capability Source: Dr. Leo Obrst, Mitre, Mills Davis, TopQuadrant

24. Content Management Services Domain and Data Model Component Descriptions Component Descriptions • What are the concrete manifestations of the components of the iECM ecosystem? How are they accessed? • Not separate from CM services or data models • Will support varying levels of service sophistication • Related Standards • UDDI • ebXML • WebDAV • HTTP • SOAP • WebServices • JAVA (JCR)

25. iECM Technical Deliverables • iECM Reference Model including at least: • Content management services • Information Models • Schema for describing artifacts in the iECM environment • Best practices that instantiate the iECM reference model with existing technologies and standards. • A web services instantiation of the iECM reference model.

26. iECM: Time for the next level • iECM is needed to allow organizations to better use and manage their content • Now is the time for contributions from all segments of the ECM market • Call to action: • Visit the web site for more information: http://www.aiim.org/standards.asp?ID=29284 • Contact… Betsy Fanning, AIIM (bfanning@aiim.org) • Eric Stevens, Outreach Chair (eric.stevens@hummingbird.com) or • Paul Fontaine FAA, Paul.R.Fontaine@faa.gov

27. Thank you! Paul Fontaine Federal Aviation Administration Office of the CIO Paul.R.Fontaine@faa.gov