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Risk Analysis and the Security Survey 3rd edition. Chapter 15 Business Impact Analysis. Business Impact Analysis Introduction. Business Impact Analysis (BIA): Establish the value of each business unit Determines order of recovery Defines the impact of a disruption over time
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Risk Analysis and the Security Survey 3rd edition Chapter 15 Business Impact Analysis
Business Impact AnalysisIntroduction • Business Impact Analysis (BIA): • Establish the value of each business unit • Determines order of recovery • Defines the impact of a disruption over time • Identifies interdependencies
Business Impact AnalysisIntroduction • BIA examines impacts over time on: • Service objectives • Financial position/cash flow • Regulatory issues/contractual issues • Market share/competitive issues
Business Impact AnalysisIntroduction • BIA will also: • Identify critical processes and applications • Establish the value of each business unit • Identify critical resources • Gain support for the recovery process • Increase management awareness • Reveal inefficiencies in normal operations • Justify recovery planning budgets
Business Impact AnalysisIntroduction • Determines Recovery Time Objectives; • Decides which functions are critical; • Establishes financial basis for strategies; • Provides understanding of the amount of risk to assume, transfer or mitigate
Business Impact AnalysisIntroduction • Establishes RTO and Recovery Point Objective (RPO) • Outage Tolerance vs. RTO • Shorter objective equates to most costly strategies • Result of BIA and management agreement • Can determine escalation point • RPO is amount of acceptable data loss • Often used to determine backup strategies • Timing considerations in RTO, RPO determination
Business Impact AnalysisIntroduction • Illustrates business cycle criticality • BIA is a separate planning element • Management time is minimized • Questions often included relate to: • Mitigation and Preparedness • Hazard identification • Resource requirements • Single points of failure • Initial strategy development
Business Impact AnalysisBIA vs. Risk Analysis • BIA subset of Risk Analysis • Places ‘asset value’ on business processes • Focuses less on hazard identification • Cause of disruption not considered • Goal not to rank criticality of risks
Business Impact AnalysisBIA vs. Risk Analysis • BIA/RA projects managed in similar ways • BIA is a partnership with senior management • Data presented differently
Business Impact AnalysisBIA Methodology • Project Planning • Data Collection • Data Analysis • Presentation of Data
Business Impact AnalysisBIA Methodology • Project planning • Management commitment: • Biggest single predictor of success or failure • Management sponsor • CFO • Top down approach • Credible data • Senior Management influence • Corporate wide view
Business Impact AnalysisBIA Methodology • Agree on scope of analysis • Determine who should participate • Highest level manager in each business unit • Prepare list of financial impacts • Decide on method to collect data • Schedule interviews • Include Risk Management, Information Technology
Business Impact AnalysisData Collection • Examine all current business functions • Data collected through interviews • Interviews seek financial and subjective impact information • Formation of questions important • Software programs and questionnaires • Sample questions (Box 15.1)
Business Impact AnalysisData Collection • Resource Data Collection • Short vs. long term resources needed • Include: • Employees and consultants • Internal and External Contacts • Customers • Forms and Supplies • Equipment • Software and Applications • Vital Records
Business Impact AnalysisData Analysis • Review of goals of analysis • Criticality not determined solely upon numerical data • Avoid duplication • Do not deduct insurance reimbursement from loss calculations • Validate results • Verify results with the business unit manager and CFO • Establish outage tolerance during normal and critical business cycles
Business Impact AnalysisData Presentation • Results presented to senior management • Data must be credible • Presentation short and simple • Financial data best presented graphically • State data as fact where possible • Outline expectations of management • What management must do with the results of the analysis
Business Impact AnalysisUpdates • Reanalyze annually • Reanalyze when strategic direction of company changes