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Evolution of the Postal Service and Staff Relations in a Changing Scenario

Explore the history of postal system and trade unions, post-independence developments, and modernization towards a forward-looking vision. Learn about the roles of unions and management in building trust and adapting to changes.

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Evolution of the Postal Service and Staff Relations in a Changing Scenario

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  1. STAFF RELATION IN THE DEPARTMENT ANDTHE ROLL OF THE SERVICE ASSOCIATION IN THE CHANGING SCENARIO By D. Theagarajan

  2. VISIONSTATEMENT “India Post a socially Committed, technology driven, Professionally managed & Forward looking Organisation” 1

  3. POSTAL SYSTEM 1) Introduced by LORD CLIVE IN 1756 2) First Post Office was opened in Kolkata during 1774 for sending communication to private persons. 3) Postage Stamp was introduced in 1852. 4) Postage of Stamp was introduced in Post Office during 1854. 2

  4. OTHER CENTRAL GOVT. EST. 1) Railway system was introduced in 1853 2) Telegraph system was introduced in 1853 3

  5. TRADE UNION 1. Trade Union conscious was started among the textiles workers during 18th century in Bombay, Nagpur. 2. Ist strike was organised in 1877 for demanding wage revision. 3. Ist Trade Union was started in Chennai during 19th century. 4

  6. TRADE UNION IN P & T 1. BabuTarapadaMukherji joined in Department on 1-2-1895 2. Postal Club started in 1905 at Calcutta. 3. In Bombay it was started in 1907 5

  7. STRIKES • 1) 10 days strike in 1908 • 2) Merger of Postal and Telecom Department in 1912 • 3) 145 days strike at Mumbai in 1920 6

  8. AFTER INDEPENDENCE (1947 -68) 1. 21 Unions in 1954 2. Realignment 3. Formation of NFPTE 4. Formation of FNPTO 7

  9. POSTAL DEPARTMENT SECRETARY (POSTS) POST BOARD MEMBERS CPMGs PMGs Directors Sr. Supdt/Supdt of Post/RMS Asst. Supdt/IP of Post/ RMS Chief / Senior Postmaster – HPO 8

  10. UNION Federation CHQ CIRCLE DIVISION BRANCH 9

  11. NEGOTIATING MACHINERY • 1. JCM • 2. DEPARTMENTAL COUNCIL • 3. REGIONAL COUNCIL • 4. DIVISIONAL HEAD 10

  12. STRIKEs AFTER INDEPENDENCE • 1. 1960 • 2. 1968 • 3. 1993 • 4. 1998 • 5. 2000 11

  13. ACHIEVEMENTS • 1. PROMOTIONS • 2. BONUS 12

  14. BIFURCATION • 1. P & T bifurcated • 2. Unions bifurcated 13

  15. CHANGES • 1. Abolition of RMS section in 1984. • 2. Restructuring of Postal Services • 3. New Economic Policy • 4. New Recognition of Rules 14

  16. GLOBALISATION • 1) Corporatisation of P.O. • 2) Privatisation of P.O. • 3) Changes in APPU Countries 15

  17. MODERNISATION • 1. Introduction of MPCM – 1993 • 2. AMPC in Mumbai, then in Chennai • 3. CRC • 4. Track & Trace 16

  18. COMPETITION • 1) International Couriers • 2) Organised Couriers • 3) Local Couriers 17

  19. COMPETITION IN INSURANCE SECTOR MNC IN INSURANCE 18

  20. CHANGING POLICY • 1. Project Arrow • 2. Business Development Activities • 3. RPLI 19

  21. ROLL OF UNION • 1) Adopting to changes • 2) Anticipating changes • 3) Understanding the competition • 4) Retraining 20

  22. ROLL OF MANAGEMENT • 1. Delegating effectively • 2. Motivating • 3. To develop an individual find the right job fit for the person • 4. Setting Target 21

  23. BUILDING TRUST AS MANAGER • 1. Telling employees the truth • 2. Don’t reveal confidential • 3. Show respect to your employees • 4. Trust them as adult and show appreciation for the ideas and for their work they do. 22

  24. BUILDING MORE TRUST • 1. Know care about your employees and their families. • 2. Involve employees in planning and problem solving. • 3. Ask for and use their contribution. 23

  25. THANK YOU

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