The Global Registry Model Equity Transfer and Settlement

1. The Global Registry ModelEquity Transfer and Settlement Charles Lourens The ASEA Conference Accra, Ghana Saturday, 15 November 2014

2. 1 5 20 10K 14K 5M 100M GLOBAL FOOTPRINT

3. LOCAL ACCESS • In South Africa • Manage over 2 million shareholder accounts • Client list includes more than 80% of the companies listed on the JSE and AltX • Approximately 450 permanent staff • Offices at 70 Marshall Street, Johannesburg

4. OWNERSHIP AND SOCIAL INVESTMENT • Black Economic Empowerment • The Black Management Forum Investment Company acquired 26% equity of South African operation in 2004 • Corporate Social Responsibility • Partner with CARE International • Change-a-life project • South African initiatives • eTree™

5. Outsourcing SOLUTION BASED MODEL

6. CREDENTIALS • Wide experience, knowledge and expertise • Client services • Shareholder services • Expert technical support • Technology • International knowledge and experience • Market leader in service innovation • Risk mitigation • An ongoing commitment to innovation geared to providing greater convenience and cost efficiencies • Practical stakeholder solutions • Competitive and cost-effective custody and settlement function

7. SERVICES • SCRIP registry system • proprietary • more than 100 million shareholder accounts • under continuous development • best practice • Electronic record keeping • Clearing and settlement • Corporate events • Value-added services • Consultancy • Low-cost, telephone share dealing services • Acting on behalf of Issuer or Trust

8. CONTACT CENTRE • Infrastructure up to 300 agents • Staffing model allows for scalability • Ability to communicate in all official languages at a local level • Significant experience from Telkom, Old Mutual and Sanlam • Monitoring and reporting • Training • Scripted Q & As • Quality Assurance • Understanding client needs • collaborative approach

9. GLOBAL TRANSACTION UNIT • Part of the Global Capital Markets Group • The GTU assists issuers and other capital market participants by leveraging our cross-border capabilities and underlying technology to improve the speed and certainty in multi-jurisdictional transactions • Participants include brokers, exchanges, custodians and clearing houses • GTUs in the United Kingdom, Australia, New Zealand, South Africa, the United States and Canada streamline the processes behind Computershare’s significant global transactions, reducing cost, time and risk for clients

10. GLOBAL REGISTER™ SOLUTION

11. GLOBAL REGISTER™ • Integrated registration service spanning multiple jurisdictions, generally encompassing two or more major time zones • Interlocking components • Depository Interests • Portis • xSettle • Provides consistent level of service to Issuers and Shareholders • Benefits • Convenient and transparent • Mitigation of risk • Improved transaction processing • Consolidated administration, reporting and analysis • Single point of access with relationship management

12. GLOBAL TECHNOLOGY PLATFORM • SCRIP • Proprietary integrated technology platform • More than 100 million records • All our other systems interface with SCRIP • Workflow • Automated transaction processing system for daily work • Form design • Intelligent character recognition scanning with transmits images to work stations • Portis™ • Single point of access to all registers for mutilisted companies • Investor Centre • Web-based service for shareholders

13. THE POWER OF CONNECTION • Local GTUs maintain direct electronic links with CSDs in other countries • e.g. DTCC, CDS, CREST, CHESS, STRATE, CCASS and FASTER • Removes the need to issue physical certificates when moving securities from one market to another - can be used where local market laws permit • in South Africa, as likely in most African countries, exchange control regulations need to be considered in this solution • Computershare is the only company able to offer an simultaneous settlement flow between two or more markets

14. THE POWER OF CONNECTION • Types of GTU Transaction • Removals between foreign registries • Depositary Interest Issuance and Cancellation • Custody Services for Depositary Interests • Global IPO processing • All market enquiries about local and global transactions

15. xSETTLE • The new generation of settlement capability • Designed to accelerate transfer of securities between markets and enable global capital market participants to meet settlement deadlines • An intuitive interface guides users to quickly nominate the security, primary and destination registers, quantity and transfer details. The request is then submitted into our industry-leading processing infrastructure for security control and completion. • Part of Computershare’s Global Register™ solution, xSettle interlocks and leverages Computershare portfolio of enhanced services to provide intermediaries with an unequalled advantage in conducting international trade.

16. xSETTLE BENEFITS • Speed and efficiency • Clients efficiently meet settlement deadline, wherever and whenever they need, often within hours • Cost Effective • Helps avoid costly penalties and charges for not meeting settlement obligations. Our cross border fees are a fraction of those of similar services of ADR Depositary Banks • Reduced Risk • Our end-to-end capability eliminates the risk of not having securities to settle trade on settlement date • Arbitrage Opportunities • Unique to Computershare, global capital market participants can manage settlements across more than two markets concurrently, opening the potential to segment and maximize trade profitability and still achieve rapid cross-border settlement • Cross-Border Expertise • Computershare’s global presence and cross border expertise provides an unparalleled, multi-jurisdictional service

17. SCREEN EXAMPLES

18. PORTIS • The most advanced online global shareholder reporting system • Provides multi-listed Issuers with consolidate online view of registers • Sophisticated cross-register search and reporting • Integrates with Issuer Online™ for local register investigation • Greater clarity and transparency of registered shareholder information • Global top holder reporting • Aggregate register reporting • Global holder search • Dashboard • Accessibility • Part of the global register

19. Conclusion • Think from an African perspective • Opportunity to join ‘global’ platforms • Use of best practise systems and processing • Make sure new processes are appropriate for existing facilities • It’s not necessary to re-invent the wheel • We’re already part of the global securities platform, let’s start benefiting from it soon • Communication on these issues is key

20. Questions? Thank you