Organisations

1. Organisations I201 Organisational Systems

2. Content • Organisations • Organisational Structure • Purpose/Mission • Culture • Personalities

3. Learning Outcomes • Define what an organisation is • Identify and describe different organisational structures • Describe what a mission statement is • Describe organisational culture • Describe and contrast different types of personalities

4. Organisations - Definitions • Organisation: • A group of people who work togetherwordnet.princeton.edu/perl/webwn • A collection of people working together in a planned deliberate social structure to achieve a common goal.www.cwru.edu/med/epidbio/mphp439/Dictionary.htm • Is a social arrangement which pursues collective goals, which controls its own performance, and which has a boundary separating it from its environment.http://en.wikipedia.org/wiki/Organisation • Company, corporation, firm, enterprise, authority or institution, or part or combination thereof, whether incorporated or not, public or private, that has its own functions and administration. www.environment.gov.au/settlements/publications/government/ems/pubs/glossary.doc

5. Organisation Structure The way in which the staff of an organisation are arranged (chain of command). • Functional Structure • Traditional hierarchy where staff are organised by their function within the organisation • Divisional Structure • Staff are organised based on some dividing feature (e.g. locality, specific product) • Matrix Structure • A blend of Functional and Divisional Structures

6. Organisation Structure • Functional Structure

7. Organisation Structure • Divisional

8. Organisation Structure • Matrix

9. Organisation Structure • Hybrid • Mix between Functional and Divisional, however not a perfect Matrix

10. Organisation Structure • Hybrid

11. Organisation Purpose • Organisation purpose, objectives, goals… • Mission/Vision Statement:a declaration of the general objectives and principles of operation of an organization.en.wiktionary.org/wiki/mission_statementWhy we exist, who we are, what we do, how we do it, what we’re trying to achieve…

12. Organisation Purpose • What should a mission statement include? • It should identify the means by which the organization or institution intends to carry out its function in society. • It should excite and inspire those to whom it applies. • It should formulate the function that the organization or institution wants to have for each type of stakeholder: employees, customers and consumers, suppliers, investors, and the public.

13. Organisation Purpose • What makes a good mission statement? • SimplifiedAvoid fancy technical mumbo jumbo • Intentional (goal driven)It should be attached to organisation goals • ConsolidatedIt should cover the relevant areas • InspirationalIt should inspire the reader • MemorableIt should be memorable

18. Mission Statements • http://www.cce.uk.com/web/index.htm • http://rcct.co.uk/ • http://www.londonic.org.uk/about-us/ • http://manchestercollege.org.uk/about-us/mission-statement/

19. Mission Statement • Your first step towards enjoying life just a little bit more • Premium Income: • High income returns through property investment • Premium Growth: • A comprehensive investment in property • Streamline Growth: • A hassle free property investment • Blue Chip makes it easy for you to enjoy • all the benefits of property investment, • without the hassles of being a landlord

20. Organisation Culture • Organisational Culture is the collection of relatively uniform and enduring values, beliefs, customs and practices that are uniquely shared by an organisation’s members and which are transmitted from one generation of employees to the next.http://wps.prenhall.com/wps/media/objects/213/218150/glossary.html • Organisational Culture is the mix of attitudes, values, beliefs, and typical patterns of relationships, behaviour, and performance that characterize the organization.nzdl.sadl.uleth.ca/cgi-bin/library • Organisational Culture is defined as deep seated assumptions, values, beliefs that are enduring, often unconscious, and difficult to change.http://organizationdevelopment.wordpress.com/2008/08/10/fundamental-terminology-of-organization-development/

21. Organisation Culture • Culture: The way we do things around here • Culture examples: • Blame culture, Forgiveness culture, Learning culture, Action-man culture, Club culture… • http://www.youtube.com/watch?v=Rd0kf3wd120

22. Personalities • Members of organisations usually work in teams to a greater or lesser extent • The successfulness of this team work can depend greatly on the combination of people • Not only due to technical ability, but sometimes more so, due to personalities

23. Personality Tests • Jung-Myres-Briggs • http://www.personalitytest.net/types/index.htm • (Link to test at bottom of page ^) • http://www.personalitytest.net/types/definitions.htm • Category descriptions • Measures personality with regards to: • Introvert/Extrovert, Sensor/iNtuitive, Thinker/Feeler, Judger/Perceiver • Result is a 4 letter combo (e.g. INTJ, ISTJ, ENTJ) • http://www.personalitytest.net/types/team.htm • Based on Jung-Myers-Briggs result, suggests how best to work in teams. • http://www.personalitytest.net/types/descriptions/index.htm • Individual type descriptions

24. Personality Tests • Four Temperaments (Humours) • http://www.oneishy.com/personality/personality_test.php • Four categories: • Sanguine, Phlegmatic, Choleric, Melancholy • IPIP-NEO (The Big Five) • http://www.personalitytest.net/ipip/ipipneo1.htm • Long test and Short test (short test ~15mins) • 5 broad domains • Extraversion, Agreeableness, Conscientiousness, Neuroticism, Openness • Personality models page • http://www.businessballs.com/personalitystylesmodels.htm

25. Review • Can you: • Define what an organisation is? • Identify and describe different organisational structures? • Describe what a mission statement is? • Describe organisational culture? • Describe and contrast different types of personalities?