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Dhanush InfoTech (http://www.dhanushinfotech.com) is leading IT company offering cutting-edge services and solutions across the full spectrum of enterprise applications including product development, integration and BI alongside system integration, cloud and mobility. Spread across globe, Dhanush’s presence extends across 5 continents & 19 countries, it has offices in Kenya, South Africa, Uganda, India, Australia and USA. Experienced in custom-developing solutions to both emerging and developed markets, our team comprising domain experts helps our customers maximize their effectiveness and productivity.
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Dhanush at a Glance Dhanush InfoTech is a globally recognized leader in the IT Solutions, Services & Products arena • Established in 2006 with 35 professionals, now with a global strength of 600+ employees. • Presence across 5 continents, 25 countries catering to both developed and emerging markets with 150 customers from Fortune 500 companies. • Established in 8 countries with on-ground sales , administration and delivery teams. • Provides high-quality customized solutions inproduct & applications development, ERP consulting, database management, network solutions and mobile & embedded systems. • Completed over 50 successful ERP implementations in the emerging markets of Africa like Kenya, Uganda, Tanzania, Nigeria and other regions across the globe like South Africa, Peru, Middle East , Australia and the USA. • Certified Partnership with Oracle(Gold), Microsoft (Gold) and VMware.
Dhanush Difference Broad Portfolio of OfferingsProviding the right set of capabilities for the right opportunities at the right time Regionally Aligned Global Delivery ModelOur unique business model for consistent delivery of high quality, cost effective services anywhere, any time Solution AcceleratorsProducts, tools and methodologies for solutions of the highest quality and reduced time-to-market Education and Training servicesDATAM EDU, our training division, helps bridge the skill gap in the emerging markets to address customer needs with regional resources
Regionally Aligned Global Delivery Model India Delivery • Very high scale • High depth & breadth of skills • Matured processes • Creates repeatable solutions Breadth of Skills Low High Low High Global Solution Centers • India Near-Shore Solution Centers • Up to 90% of delivery executed using local resources • Serves local customers and manages the expectations • Effective and scalable talent management • Global collaboration tools to work with India team for execution • Addresses the local challenges like language issue (Francophone requirements) and cultural challenges Regional Solution Centers • Nairobi, Kenya • Lagos, Nigeria • Johannesburg, South Africa • Brisbane, Australia Customer Coverage Customer Proximity Near-shore Centers • Uganda, Ghana, Tanzania, Rwanda High Low Scale Low High
Regionally Aligned Global Delivery Model • Global, Cohesive Workforce • On-site, domestic, and offshore staffing • Broad technology and domain expertise • Effective and scalable talent management • Integrated Processes • Consistent project management processes and tools • Well defined methodologies and quality controls • Multi-tiered Infrastructure • Multi-continent and interconnected development center network • State-of-the-art, redundant telecommunications network • Global collaboration tools
Telecom Industry Expertise Extended Breadth and Depth of Industry Knowledge Education Construction Government BFSI Healthcare Manufacturing Retail Oil & Gas Mining
Telecom Services Overview • BSS/OSS Process Re-engineering • OSS/BSS/NSS Integration Consulting • Business and Technology Consulting • Billing Efficiency Consulting • Revenue Assurance with Extended VAS and SDP • Business and Process Transformation (SOA) Consulting Services • Deployment of Enterprise / Network monitoring Package Applications • SOA Transformation • Business Intelligence and DWH • Implementation of COTS - BSS/OSS/NSS Applications • Custom Development, extensions and interfaces • Independent QA & Testing Deployment Services • Development and Maintenance of the Legacy/ COTS BSS/OSS/NSS / SDP VAS Applications • Managed IT/ Network Services • Process Outsourcing – Business and Knowledge • Network/ Element /Infrastructure Management Services Managed Services • COTS Application Migration • Technology Migration • Architectural Transformation Migration Services • Legacy Application Migration • Data Migration • Enterprise Data Integration • Service Delivery Platform (SDP) Integration Services • Enterprise Application Integration – Billing, POS, Dealer, Provisioning
Telecom Applications Our in-depth global experience in the Telecom industry helps us design offerings that improve customer experience and allow the service provider to work with higher efficiency than ever before. Our offerings include: • VAS SDP: All Promotion Plans, offers, gifts are handled by this application. • BlackBerry (BB) Applications: Customized BB experience for customers, while allowing full control of the BB subscriber activations/deactivations and updates to the service provider. • Promotional Configurations: Provide an entry point interface to manage new offerings, account information and service activations/deactivations. • KYC Applications: Provision newly registered MSISDNs with bonus offerings configurable from the interface itself. • SIM SWAP Applications: Helps validate SIM Swap operations while allowing the user to have the security trail, SIM Swap data. • Market Activation: On a campaign? Activate new customers/agents on the go and get accurate activation/campaign reports. • Mass Market / SMS Application: Allow personalized servicesto the customers such as bulk SMS, mass market offerings. • Retailer Applications: Register new retailers & manage their activation commissions.
MobileCapabilities • Extensive experience in creating enterprise web applications which aids in giving mobility to existing web applications and assists mobile enablement. • Ability to work across all mobile platforms including Android, iOS, RIM, Windows Mobile, Windows Phone 7. • Flexibility to work and provide various engagement models, these include fixed bids and long term engagements. • Expertise in developing enterprise and carrier grade mobile applications • Mobile Technology Consulting: With our deep expertise in mobile application development, we offer various consulting services including proof of concept, requirement analysis, review of code & design among others. We provide expert guidance and advice on mobile solutions across platforms. • App Development: Our expertise isn't confined to developing applications, we go further to create great experiences for your audience across mobile operating systems and industry verticals. Using MEAPs, we develop cross platformapps. • Mobile App Testing: Dhanush harnesses its technological and human resources to manage end-to-end mobile application testing ensuring superior quality, improved productivity and faster time-to-market • Functional testing • Performance • Security • User Experience • Automation
MobileCapabilities (cont’d) • Mobile Analytics: Dhanush possesses the expertise to identify the app usage metrics that matter and present them in a format that's easy-to-understand and enables prompt decision-making. • Data Analytics and Insights • Data Analytics and Consumer Insights • Mobile Usage Effectiveness • Mobile Portfolio Trends • Big Data Dashboards • Dhanush Mobile Products: They cater to the enterprise need to quickly deploy cost-efficient mobility solutions. Our team comprises product managers who combine technological expertise with business acumen and address the real concerns and needs of the organizations. • mLearning • Smart Campaign Manager • Mobile Health • Mobile Vehicle Tracking System
Mobile Capabilities : Dhanush Uniqueness • Dhanush has a proprietary tool which is, • A Rapid Development Tool • To develop applications for mobile and desktop environments • Works directly on the Operating System of the mobile or desktop • No third-party dependency (like HTML, browser etc.) • One-time deployment • A tool to make maintenance of developed applications easy • Change at one place is effective on all supported platforms • Dhanush has invested in the development of this tool and we own the software. • Applied for patent • It is a complete framework • Includes the design tools • Includes the communication tools • Includes the mobile client component • Enhancements and customization are easily made • It has the ability to work across multiple platforms • It has been written keeping both B2B and B2C customers in mind
Dhanush Uniqueness: Benefits • Patent-pending technology used to develop multi-platform applications in vastly reduced time frames: 70% faster. • Reduces effort by almost 50%. Significant cost savings for customer. • The applications developed can seamlessly be pushed to end-devices. Saves time and effort, reducing costs by almost 70% of traditional re-deployment cycle. • UI decoupled from business logic • Development can occur in parallel, and therefore saves cost. • The UI Design can be done within hours – it helps all the way from the proposal-making to prototype. • Further cost and time savings for the customer: • The technology we use allows for quicker and simpler maintenance • It makes the system more agile, since changes are handled very quickly • The technology we use is agnostic to where the data comes from: • It is independent of the data source • It is independent of the Operating System on which the data source exists • Our technology can adapt existing “legacy” applications that use legacy (or modern) databases, at a lower cost. • Change Management, especially for Enterprise Applications, becomes simple, there is no re-deployment required for the application, therefore, a cost, time, and effort savings for the customer.
Managed Services • Dhanush has devised managed services for organizations to leverage IT infrastructure for business progression and make business more nimble and scalable to address the business demands. • Strategic business and technology partnership with award winning Tier III Datacenter service provider has enabled to reduce TCO by leveraging cloud capabilities. Service Levels L1 : First level of support through a toll free number and email. L2 & L3: Type of support request which require specific extended support other than the L1 and resolution to deploy. Based on criticality, severity, and priority and cost effectiveness to the client L1,L2,and L3 can be provisioned in dedicated model • Benefits to Clients • SaaS based applications • Avoid Capital Expense, Design and Deployment Costs, Product support cost, Infrastructure Costs, Ongoing Operations, Maintenance Cost and Intangible Costs • On demand Services • Highly scalable, secure environment and ease of use • Pay as you Grow • Application Support Services • Application Development • Application Maintenance • Enhancement • Implementation • 24 X 7 Continuesbusiness support • Datacenter Support Services • Hardware • Infrastructure • Networking • Bandwidth • Space • Security
Products Development Competency SmartVTS Remedium SmartPM
Products Development Competency DMS DATAM LMS SmartHR
Contact Details Website: www.dhanushinfotech.com Email: info@dhanushinfotech.com