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Water Service Digitalization: Enhancing Water Governance in Province of Brindisi

Digitalizing water services through an innovative web platform to streamline citizen interactions with water authorities. A comprehensive project involving local stakeholders and the Apulia Region to improve water governance.

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Water Service Digitalization: Enhancing Water Governance in Province of Brindisi

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  1. 3° Trensnational Meeting Koprivnica (Croazia)16th of Jenuary 2008 Province of Brindisi activities arch. Mina Piazzo

  2. Activity 2: Form 1: organizative and management models Output n. 1: Water net community Province of Brindisi is realizing the “Sportello Unico informatico dell’acqua – Informatic windows on the theme of water service”, following a national law that allows to the citizen to present all the required documents related to particular subjects (i.e. industrial activities start up) into a unique public service; in our case, all the water service informations will be avaible into an unique web platform (in Italy water competences are divided into some different local authorities).

  3. Activity 2: Form 1: organizative and management models Output n. 1: Water net community Province of Brindisi has delivered, through a public competition, that the “Sportello Unico informatico dell’acqua – Informatic water windows” will be realized by Novus Srl, an enterprice specialized on the theme of water. The final budget for this action is € 60.000. The work delivered is foreseen for 31st of May 2008.

  4. Activity 2: Form 1: organizative and management models Novus Srl work team: • n. 1 senior engineer coordinator • n. 1 architect - environmental and management consultant, Quality Manager • n. 1 geologist, water authorizative processes expert • n. 1 engineer - Content Management System • n. 1 junior engineer • n. 2 informatic experts

  5. Activity 2: Form 1: organizative and management models • Province of Brindisi will organize a technical table, with all the stakeholder on the theme of water governance in it’s own territory. • Work will be done in n. 3 steps: • - Phase I) actual situation analysis; • - Phase II) elaboration of partecipate procedures; • Phase III) design and development of the • Informatic water windows - water net community.

  6. Activity 2: Form 1: organizative and management models Output phase I): • 1)document “Analysis of roles and functions of the public institutions involved into the water management at the local level”; • 2) involved public institutions description cards; • 3) involved public institutions technical cards;

  7. Activity 2: Form 1: organizative and management models Output phase II): • 1):report “issues document”;

  8. Activity 2: Form 1: organizative and management models Output phase III): • 1) web platform “Informatic water windows”; • 2) training course for public official involved into the platform up to date.

  9. Activity 2: Form 1: organizative and management models Output n. 2: Realization of the conference “States General on the theme of water” (June 2008) For this output Province of Brindisi is organizing the involvment of Apulia Region into the project, that will develop: 1. The formal contact with Local Authorities to involve into the Conference at national level; 2. The print office for the national level.

  10. Thank you !

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