1 / 11

Cost Effective Applications of Telehealth

Presented by: Melissa Kleine, RN & Diane Smith, RN. Cost Effective Applications of Telehealth. Community Home Health.

diamond
Download Presentation

Cost Effective Applications of Telehealth

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Presented by: Melissa Kleine, RN & Diane Smith, RN Cost Effective Applications of Telehealth

  2. Community Home Health • Community Home Health, based in Fishers, Indiana near Indianapolis, has been providing home care to residents of central Indiana for more than 55 years. • Accredited by the Joint Commission • Licensed by the Indiana Department of Health • Medicare certified • One of the largest home health agencies in Indiana • Provide homecare, hospice, home medical equipment, home infusion, home medical online store

  3. CHH Service Area – 19 Counties

  4. Community Telehealth History • Community Home Health began our telehealth program in 2007 with Heart Failure patients • We have utilized the same vendor for telemonitoring with devices since beginning of program • Currently, we have over 100 telemonitoring units in patients homes • We added an interactive voice response system (IVR) in 2011 with non-homecare patients

  5. IVR Monitoring Telehealth Monitoring

  6. Telehealth Programs with Devices Home Care Traditional: • HF • COPD • High Risk OB/Pre-eclampsia Homecare Palliative Care: • Advanced HF/Inotropes • Advanced COPD • Advanced Cancer Hospice: • HF • COPD

  7. Homecare Telehealth HF

  8. TH with Devices: Satisfaction

  9. IVR Results First Pilot Results: • Patients were engaged in self care and self reporting of weights and symptoms • IVR system worked with minimal system errors • Satisfaction scores showed 90% of patients rated satisfaction of 8 or higher on a scale of 1-10. • Able to track specific NP and RN interventions via the IVR system. • Example: one time med orders was most common NP intervention

  10. Telehealth IVR Programs Home Care Traditional: • HF • Home Therapy Exercise Programs • Diabetes Outpatient Clinic: • Heart Failure Clinics Physician Office: • Diabetes

  11. Patient quotes about IVR: “I have a lot of weight changes and a phone call catches it quickly and kept me out of the hospital” “For 2 months now I haven’t raced to the hospital because of this. I am learning changes I can make here at home. I wish it wouldn’t end” “It gave me the feeling that someone cared” “I liked the weight questions because it kept me on track weighing myself.”

More Related