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Nikki K, Hayden L, Carmelle M, Ben E. Low-Fi Prototype and User Testing. Overview. Value proposition Selected Interface & Rationale Task Flows and Lo-fi Prototype User Testing on Low-fi Prototype Findings from User Testing. Value Proposition. Store your stuff with a new friend!.
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Nikki K, Hayden L, Carmelle M, Ben E Low-Fi Prototype and User Testing
Overview • Value proposition • Selected Interface & Rationale • Task Flows and Lo-fi Prototype • User Testing on Low-fi Prototype • Findings from User Testing
Value Proposition Store your stuff with a new friend! (Recall: We're building a platform to help match college students looking for a storage place with homeowners who have extra space.)
Selected Interface & Rationale • Web app • More screen real estate -> tasks easier to perform • Responsive -> multi platform • More accessibility • On-the-go mobile app not necessary
Task 1 (Simple): Post about available space in your home Task flow sketch Low-fi prototype ->
Task 2 (Medium): Relay expectations (as homeowner) Task flow sketch Low-fi prototype
Task 3 (Complex): Compare storage options and make a decision Task flow sketch Low-fi prototype
Method • Participants: 2 Stanford students, 1 Santa Clara student from different parts of the country • Environment: Suites at Stanford, dorm room @ Santa Clara • Team member roles: Hayden - facilitator, Ben - computer, Carmelle - observer • Measures • How easy of a process did you find this? (1-10, 10 being a child could do it) • Was there any point at which you felt lost or unsure as what to do next? • Did you think this task should be made shorter? • Procedure: demo, then have users perform tasks
Results: The Data Participant 3: T1: 2:47.93 Survey: 8, no, no T2: 2:53.04 Survey: 7,no, no T3: 1:49.23 Survey: 8, no, no Participant 1: T1: 2:53.65 Survey: 8, no, no T2: 3:05.34 Survey: 5, yes, yes T3: 1:54.45 Survey: 9, no, no Participant 2: T1: 2:34.89 Survey: 8, no, no T2: 2:45.13 Survey: 6,no, yes T3: 1:34.45 Survey: 8, no, no Survey Questions • How easy of a process did you find this? (1-10, 10 being a child could do it) • Was there any point at which you felt lost or unsure as what to do next? • Did you think this task should be made shorter?
Results: The Observations • All 3 participants would have preferred to see all 3 house options at the same time during task 3 • Participants 2 and 3 did not like the drop-down menus for pricings on task 1. • All participants noted that they liked the interactive map aspect for task 3 • Participant 1 wished that for task 2 he would have been able to personalize his message on what he did and didn’t want stored, rather than just checking boxes. • … and more
Results: Digest • There seemed to be no errors • Surprise: interactive map was universally liked • Important to allow users to see multiple house info at the same time • Task 2 could be made easier/shorter
Suggested UI Changes • Task 1: Make pricing typed by user or w/ increment and decrement button • Task 2: Add paragraph box to personalize expectations • Task 1: Add suggested rate for storage • Task 3: Keep interactive map but also allow users to see the info of multiple houses at the same time
Summary • We iterated on designs and chose a web app • We created task flows for MiCasa's 3 core tasks • We turned these flows into low-fi prototypes and tested them on users • We learned from user testing and will continue to iterate on our design!