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Assessing Value Through Testing Team Fresh City. HFID 12.10.09 Pam Darvirris • Amy Dyer Heena Mutha • Ben Small. presentation outline. Goal Problem Space Solution Generation 1 Generation 2 Generation 3 Future. goal. How we answered the question: Are all of our features valuable?
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Assessing Value Through Testing • Team Fresh City HFID 12.10.09 Pam Darvirris • Amy Dyer Heena Mutha • Ben Small
presentation outline Goal Problem Space Solution Generation 1 Generation 2 Generation 3 Future
goal How we answered the question: Are all of our features valuable? availability usability utility
project space problem: academic paper collaboration users: technical and nontechnical professors Choose Collaborators & Topic Grant & Experiment Proposal Research Write/Edit Submit Meet Authorship Division Outline Final ? Contact Paperwork Literature Draft Accept/ Reject Generate Write Collect Revisions Final Changes Ideate Edit Data Edit Author Edit Commit Plan Analyze Comment Choose Logistics Contact Trust Timeline Share Communicate Call to Write Version
personas & scenarios long career burnt out hesitant establishing career excited driven strong mentor eager supportive
solution goals: …to organizecomments, revisions, versions …to facilitatecommunication …to consolidatecommunicative items tool: word processor add-in document lives in the cloud facilitates collaboration and communication closes gap betweenemail, wikis, tracking, etc.
generation 1usability testing heuristic evaluation -answered usability question -did not answer availability or utility
generation 2value testing answer questions of availability and utility long term testing feelings coding test vs
generation 2 results Discussion: appreciated Comments: generate more obviously Private Messages: re-prioritize the framework increase perceived security
future Organize tasks Synchronous communication Voice chat Customizable workspace
conclusion Successful in assessing value Developed interface that meets user needs - usability -availability -utility