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St. Helens Single View and eCAF. Helen Spreadbury Senior ICT/IMS Manager. Introduction. Background Systems and Solutions The St Helens Vision for Integration Demonstration. Background. Response to ECM Agenda Serious Case Reviews Victoria’s Story Baby Peter
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St. HelensSingle View and eCAF Helen Spreadbury Senior ICT/IMS Manager
Introduction • Background • Systems and Solutions • The St Helens Vision for Integration • Demonstration
Background • Response to ECM Agenda • Serious Case Reviews • Victoria’s Story • Baby Peter • Ofsted - Learning Lessons from Serious Case Reviews 09/10, reviewed 147 cases, 194 children “Most of the serious case reviews identified sources of information that could have contributed to a better understanding of the children and their families. They also highlighted concerns about the effectiveness of assessments and shortcomings in multi-agency working” page 5
Systems and Solutions • CAF – live in paper format April 2007 • ONE, V3 & V4 - Capita • eStart - Capita • ICS – Liquid Logic • eCAF – Liquid Logic • Early Years – Tribal • EDMS – Opentext • Plus; YOS, Connexions, Health etc etc etc
Integration Single View (alongside eCAF) – aims to link disparate databases/systems to form a composite view of a child's record Why? • To support • The development of a Team around a Child/Family (TAC/TAF) • Information sharing • Locality & multi agency working • Early intervention and support • The role of the Lead Professional • Tells a child’s story from universal services to early intervention and beyond into statutory assessments if required
Potential Benefits • Cost Savings? • We all have to do this anyway so how can the technology can support this? • Leaner structures require more effective use of technology tools • St Helens moving towards earlier and more effective early intervention • eCAF is key to this approach, better, earlier interventions should reduce • more costly interventions ie: LAC placements • Earlier and more effective information sharing does ensure a better use of • limited resources - collect once use many times • Supports Munro’s view that the assessment should follow the child • (interim report 2011)
Practitioners have read-only access to a ‘single view’ of a child’s record National System? Access point Single View Data Flow Direction Protocol YOIS etc etc etc Connexions E-CAF ICS Real-time integration Capita ONE Schools EDRM These would be delivered in subsequent phases
Single View Proposed Personal Details Relationships Education Summary Interventions Summary Chronology Surname, forename, date of birth, gender Personal Relationships School history CIN~ Contact History, Referral History Assessment Detail Key events from ICS – to be determined Traveller family, EAL, Asylum Seeker, Asylum Status, Registered Disabled Address Information CLA~ Current placement detail OLA CLA detail Professional relationships Key events from ecaf – to be determined Chosen names Attendance (v 3.37) Summary* CP CP Plan start date CP plan end date OLA Key events from Capita One – to be determined Key contact details Risks and Hazards Hazard History~ Risk Assessments * Achievements (v 3.37) Aspect, date, result* Data discrepancies Exclusions (v 3.37) Start Date, End Date, Type, Reason code*
The Single View Solution • It is scalable, in that we can bolt on other databases ie: Youth Offending Health etc • It is secure • Access is only granted to nominated professionals who have completed all necessary background checks and screening for their employment • Two factor authentication for external access • Security certificate • No sensitive personal data is held on Single View • Privacy notices and information sharing agreements • eCAF Consent driven • Highest level of security is always applied ie: if shielded in ICS then the entire record of that child is shielded in Single View • Security based on ‘need to know’ principles • Review completed by external Data Protection/Caldicott expert and signed off as good practice
Single View Solution & eCAF • Training commenced on the 14th of June 2010, and is now live. • As at the end of March 2011 450 delegates have been trained from the following teams/agencies • Schools & Colleges • Hospitals • Education Welfare, Behaviour Improvement and Youth Services • Housing • Teenage pregnancy • Health • Family Support • Children’s Centres • Contact Centre • Domestic Violence Teams • Voluntary Sector • Training courses fully booked until the end of June 2011 • Over 290 eCAF’s completed or in progress