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Maximizing Frontline Healthcare Workers' Careers Through Work-based Learning

Learn about the national initiative promoting skill development in frontline healthcare workers, with a $15.8m investment over 4 years across 17 sites nationwide. Discover the importance of work-based learning, key strategies, and the potential to improve healthcare quality.

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Maximizing Frontline Healthcare Workers' Careers Through Work-based Learning

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  1. From Jobs to Careers and Credentials: Work-based Learning at the Frontlines of Health Care National Network of Sector Partners Workforce Solutions Week March 11, 2010

  2. Defining “Jobs to Careers” • A national initiative to promote skill and career development in incumbent frontline health care workers • $15.8m investment over 4 years, supporting program implementation and research grants • 17 sites nationwide • Funded by Robert Wood Johnson and Hitachi Foundations, and U.S. Department of Labor

  3. Why Jobs to Careers? • Critical role of frontline workers in health care (nursing aides, medical assistants, behavioral health techs, others) • Underinvestment in formal learning of frontline workers • Missed opportunities to improve skills, promote from within, reduce turnover

  4. Elements of Jobs to Careers • Employer-driven: acute care, long-term care, community health, behavioral health • National scope: all regions of US including Alaska, Hawaii • Evidence-based: National & local evaluations

  5. Jobs to Careers: Key Strategies Promote quality of care by: • Testing models of work-based learning • Designing systems to support learning and career growth of frontline workers • Developing partnerships of employers, educational institutions, and others

  6. Work-based Learning • Uses job responsibilities to achieve learning objectives • Measures achievement of specific competencies • Rewards mastery with academic or industry-recognized credential • Complements other modes of learning • Promotes reflection, critical thinking

  7. Why Work-based Learning? • Focuses on how adults learn (through experience, with peers, at own pace) • Addresses employer concerns (cost, release time) • Addresses worker barriers (limited time, income, lack of formal education) • Potential to improve quality of health care

  8. What’s Next? • Early evidence suggests promise of work-based learning model • Positive returns on investment • Improved understanding of jobs, patient needs • New career paths established • Discussions with employers, associations, funders to replicate, scale up models

  9. : Randall Wilson rwilson@jff.org TEL 617.728.4446 FAX 617.728.4857 88 Broad Street, 8th Floor, Boston, MA 02110 85 Prescott Street, Suite 405, Worcester, MA 01605 2000 Pennsylvania Avenue, NW, Suite 5300, Washington, DC 20006 WWW.JFF.ORGwww.jobs2careers.org

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