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Airline Product Distribution and the Regulatory Framework

Explore the intricacies of airline product distribution within the regulatory framework, discussing topics such as CRS, internet distribution, role of governments, and ICAO standards. Understand the changing structures, the impact of mega CRS, and the role of various players in the industry. Discover why regulation is essential to ensure accessibility, transparency, and consumer protection. Analyze the feasibility and desirability of regulations in the evolving landscape of airline distribution. Stay informed on the nuances of CRS codes and their application, including safeguards for developing countries and alignment with GATS principles.

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Airline Product Distribution and the Regulatory Framework

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  1. Airline Product Distribution and the Regulatory Framework Y.Z. Wang ICAO

  2. Tourism and Aviation Int. Pax Carried Int. Tourist Arrivals

  3. Tourism and Aviation Int. Tourist Receipts Int. Pax Revenues

  4. Travel Agent Product Distribution CRS

  5. CRS + Internet CRS Independent CRS Airline-owned Changing Structure

  6. Changing Structures Mega CRS Sabre Galileo Amadeus Worldspan More Players CRS/GDS Airlines Third Parties

  7. Travel Agent Internet Direct Sales CRS

  8. Role of Governments Why Regulate? • Ensure accessibility • Ensure transparency • Ensure non-discrimination • Protect consumers

  9. Role of ICAO • Policy guidance at global level • Harmonization of diverse regulation • National Regulation: US, Canada, Australia ... • Regional Code: EU, ECAC, ACAC ...

  10. ICAO CRS Code • Scope of application • Obligations of: • States • CRS Vendors • Air Carriers • Subscribers

  11. ICAO CRS Code • Safeguards for developing countries • Consistent with GATS

  12. ICAO CRS Code

  13. Issues Regulation Desirable? Feasible? • Computer reservation systems   • Individual airline reservation systems and Web sites x  • Jointly-operated airline Web sites ?  • Third-party Web sites • Traditional ?  • Innovative (eg auction) ? ?

  14. Issues (Accessibility) Developing Countries Payment Hard/local currency Participation

  15. ICAO Code WTO-GATS AT Annex Tourism Annex Issues ?

  16. Summary • Rapidly changing scene • Regulatory framework exists • Need to address challenges and issues

  17. Thank you

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