October 2007

1. The Integrated Management System (IMS) at DB AG Deutsche Bahn AG Mr. Peter Gerhardt Integrated Systems Rail, Safety October 2007

2. The Integrated Management System (IMS) integrates the management systems for quality, environment and safety, for example, including all synergy effects, to create a new overall management system, in which the processes, interfaces, structures and documentation systems of the individual systems are combined into a standard system. The Integrated Management System is the basis of all management and control systems used in the DB AG Group Quality and process mgmt Environment Safety Balanced scorecard systems P r o c e s s e s Management report Vision Goals Work safety Emergency/fire safety Hazardous materials Corporate ranking Corporate planning Corporate evaluation Corporate management Deutsche Bahn AG, Integrated Systems Rail, Mr. Gerhardt

3. Purpose and aim of IMS: creation of legal safeguards, continuous improvement of cost effectiveness, simplification by reducing complexity • The Integrated Management System is designed to • support managers in the performance of their individual corporate responsibilities • reduce costs and effort in the long-term through continuous process optimisation and by combining duties and competences • support employees in the integrated implementation of processes • guarantee the supply of employment-related information and requirements • secure a positive corporate ranking (management quality) • estimate ecological and economic opportunities and risks and thus ensure sustainability. To achieve the goals of IMS, all synergies must be captured, duplicated work and activities avoided, and a Group-wide IMS peformance plan implemented. Deutsche Bahn AG, Integrated Systems Rail, Mr. Gerhardt

4. In 2005, the Board of Management decided to set up a Group-wide, continuousand process-oriented integrated management system (IMS) Initial situation in 2005 Target in 2006: Group-wide introduction of IMS • Several different DB AG management systems running in parallel • Different standards (specifications) and documentation systems • No continuous process environment • No standardised ruling for interfaces • Implementation of a continuous and process-oriented integrated management system as a management and control tool throughout the DB Group, complete with an effective and legally established structural and workflow organisation • Definition of IMS roles, clear allocation of responsibilities • Guarantee of continuous process improvement to optimise performance and costs Work safety Safety Environment The 6 elements of the IMS at DB AG Fire safety/ emergency Hazardous materials Quality Deutsche Bahn AG, Integrated Systems Rail, Mr. Gerhardt

5. 1st Q 2nd Q 3rd Q 4th Q Appoint and implement IMS management and organisation Train staff and provide resources Develop and implement process management Assess and develop management system In the IMS 2006 work programme, development work ends, and is followedin 2007 by implementation, consolidation and further development 2006 2007 March April May June July Aug Sep Oct Nov Dec Board‘s decision on IMS org. BU/SC Implementation of IMS org. BU/SC ends Start of implementation of IMS org. BU/SC Perform management reviews Analysis, action, projects • IMS organisation in divisions • Set up IMS committees • Legal report • IMS vision and policy • IMS qualification concept • IMS process situation • Integrated processes specified • IT support concept • DB Excellence Programme • Audit system Deutsche Bahn AG, Integrated Systems Rail, Mr. Gerhardt

6. KA Env. KA Work safety KA Haz. mat. KA Emerg. / Fire KA EBL The committee sitauion for the design of management systems integrates committees for specific elements and general IMS committees Group Board of Management Group Board of Management Design and Improvement of Management Systems Contents: Design of management systems The IMS Steering Committee has Group-wide IMS decision-making competence The IMS Board is the common platform for the design of the IMS for the Group management and the IMS functions of the BU. The Group functions (6 IMF elements), the IMS line organisations of the BU and the specialist committees. The spokesperson for the IMS Board ist the head of VQ. The heads of VR L, I and P appoint the representatives of their division to the IMS Board. The Group committees for IMS elements provide the approach specified for the IMS elements within the Group. Board Committee on Safety Executive Committee IMS Steering Committee Steering Committee IMS Board Group committees/ working groups Line organisation / Projects Deutsche Bahn AG, Integrated Systems Rail, Mr. Gerhardt

7. DB AG‘s IMS supports strategic Group process and cost optimisation goals To secure continuous process improvementfor performance and cost optimisation IMS Vision Cost reduction and capture of synergy effects by combining duties and competences in shared services during IMF setup IMS policy with element-specific amendments To secure a professional environment and safety management system to support DB AG as a provider of safe, long-term mobility Strategic IMS goalsfor the DB Group with element-specific details Improvement of quality provided for customer Subordinate element-specific goals IMS work programme with IMS goals/ action with element-specific work programmes with goals/action Deutsche Bahn AG, Integrated Systems Rail, Mr. Gerhardt

8. The IMS environment and safety management goal is supported by element-specific goals To secure continuous process improvementfor performance and cost optimisation To secure a professional environment and safety management system to support DB AG as a provider of safe, long-term mobility IMS Vision Safety management: Increase in safety of rail operations Environment management: Design and implement environmental protection effectively with legal safeguards and as an integral part of corporate duties Work safety management: Reduction of accidents at work Hazardous materials management: Stabilisation and improvement of the high safety and quality level in the transport of hazardous materials, and lobbying for improvements in the law Fire safety/emergency management: Effective provision of safety level achieved and further reduction of risks IMS policy with element-specific amendments Strategic IMS goalsfor the DB Group with element-specific details IMS work programme with IMS goals/ action with element-specific work programmes with goals/action Quality: Improvement of quality provided for customer Deutsche Bahn AG, Integrated Systems Rail, Mr. Gerhardt

9. Tasks completed to date (November 2006): the majority of the workon the introduction of the IMS has been completed • Setup and implementation of IMS committee structure • Introduction of continuous improvement programme (BEP) • Introduction of IMS audit system (shared services) • Preparation and implementation of IMS organisation in BU and regions • Preparation of a concept for an IT-supported process management system • Development and introduction of a control method for integrated processes • IMS strategy development with VS, VU, VQ launched Task completed Deutsche Bahn AG, Integrated Systems Rail, Mr. Gerhardt

10. Key duties in 2007 for the IMS organisations in business units/service centres and Group management • Introduction of management of integrated processes • Standard process management system incl. Group directive 120.xxx defined 1 • Implementation of IMS strategy process in BU/SC/GM 2 • Continuation of IT support for IMS 3 • Development of IMS reporting system and balanced scorecard 4 • Spread/establishment of DB Excellence Programme 5 • Implementation and improvement of audit system 6 • Completion of a management review in the Group 7 Deutsche Bahn AG, Integrated Systems Rail, Mr. Gerhardt

11. Backup Deutsche Bahn AG, Integrated Systems Rail, Mr. Gerhardt

12. The Integrated Management System (IMS) Vision • The DB Group is the leading provider of global mobility and logistics services. • The Integrated Management System is a prerequisite for this role. • The control and continuous improvement of our business processes, and the availability of vehicle and track guarantee for our external and internal customers a satisfactory level of punctuality, exemplary service, a high level of safety and all-round protection of our environment. • As an integral component of corporate management, the Integrated Management System has a major influence on forward-looking corporate development, on the long-term improvement in earnings and on the satisfaction of our customers. Deutsche Bahn AG, Integrated Systems Rail, Mr. Gerhardt

13. Thank you for your attention Deutsche Bahn AG, Integrated Systems Rail, Mr. Gerhardt