911 NETWORK SURVIVABILITY….and

1. FCC Telecommunications Service Priority Summit 2/17/05 911 NETWORK SURVIVABILITY….and

2. FCC Telecommunications Service Priority Summit • Minimize vulnerability/Increase Survivability • Public confidence • Disaster management • Mitigate service disruption • Business continuation planning

3. FCC Telecommunications Service Priority Summit Components of Network Contingency Planning • Evaluate network • Assess network risk factors • Mitigate failure • Build contingency into network design • Back up systems

4. 911 NETWORK EM ES Central Office Circuits CAMA E911 Secondary Selective Router E911 Primary Selective Router Tandem Links Intertandem Trunks SS7 Nodes PSAP Trunks 911 ALI Node 1 911 ALI Node 2 Emergency ALI Routers

5. Survivability – Network Design • Dual Tandem Network • Circuit Diversity • Routing Diversity • Balanced trunk quantities • Standards/Methods for Evaluating & Monitoring • TSP

6. FCC Telecommunications Service Priority Summit • Why did we decide to enroll? • September 11 • Homeland Security Consideration • Reliability of 911 Network is essential • Part of Business Continuation Planning

7. FCC Telecommunications Service Priority SummitWhy did we decide to enroll? • Minimize vulnerability/Increase Survivability • Public confidence • Disaster management • Mitigate service disruptions • Business continuation planning

8. FCC Telecommunications Service Priority Summit • CATEGORY 1- National Security Leadership • Services essential to national survival associated with • nuclear attack and critical orderwire or control • services • CATEGORY 2- National Security Posture and U.S. Population Attack Warning • Minimum additional services essential to maintaining • an optimum defense, diplomatic, or continuity of • government posture

9. FCC Telecommunications Service Priority Summit • CATEGORY 3- Public Health, Safety, and Maintenance of Law and Order • Minimum number of services necessary for giving • civil alert, maintaining law and order and the health • and safety of the U.S. population • CATEGORY 4- Public Welfare and Maintenance of the National Economic Posture • Minimum number of services necessary for • maintaining the public welfare and national economic • posture during any national or regional emergency

10. FCC Telecommunications Service Priority SummitConsider for TSP… • Message Circuits (EM)—CO to Tdm • Emergency Service Circuits (ES)—Tandem to PSAP • ALI Data Links • Intertandem (if applicable) • Radio Circuits

11. FCC Telecommunications Service Priority SummitConsider for TSP… • Administrative Lines • Wireless and Wireline • EOC Facilities • Special Circuits—NCIC, BCA • Other Links

12. FCC Telecommunications Service Priority Summit

13. FCC Telecommunications Service Priority Summit …a question of policy • Philosophy of network management • Dedication to reliability and mitigation • Policy framework • Core function of government • Natural outgrowth of planning

14. FCC Telecommunications Service Priority Summit Reasons for lack of implementation… • TSP Costs • No cost for sponsorship • Service Provider Tariff Costs • Belief that not necessary • Reliance on community relations • Reliance on service provider relationships • Belief that PS can just order it done

16. FCC Telecommunications Service Priority Summit2/17/05 Nancy Pollock Executive Director Metropolitan 911 Board Minneapolis/St. Paul Metropolitan Area 2099 University Avenue West St. Paul, MN 55104-3431 npollock@mn-metro911.org 651-603-0106 www.metro911board-mn.org