Consumer Cloud Monitoring – Beta Sprint Demo

1. Mac Holloway – Release Manager 10/05/2012 Consumer Cloud Monitoring – BetaSprint Demo

2. Reminders • – Please keep your phone on mute when not speaking (*6 toggles mute on phone conference facility if your phone does not have Mute button) • –We are recording this web conference so that: • • People not able to attend can review • • You can share with colleagues who have an interest (keep in mind • Confidential, though, please don’t share outside your company) • • IBM Dev team can review if needed to make sure we capture feedback • correctly. IBM Confidential

3. IBM Confidential Information & Disclaimer • Cloud Consumer Monitoring has not yet been announced, so this web conference and other early information is considered IBM Confidential. Please use care in sharing this information with others, and treat it as you would your own Confidential information. • THE INFORMATION CONTAINED IN THIS PRESENTATION IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY. • WHILE EFFORTS WERE MADE TO VERIFY THE COMPLETENESS AND ACCURACY OF THE INFORMATION CONTAINED IN THIS PRESENTATION, IT IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. • IBM SHALL NOT BE RESPONSIBLE FOR ANY DAMAGES ARISING OUT OF THE USE OF, OR OTHERWISE RELATED TO, THIS PRESENTATION OR ANY OTHER DOCUMENTATION. • NOTHING CONTAINED IN THIS PRESENTATION IS INTENDED TO, OR SHALL HAVE THE EFFECT OF: • CREATING ANY WARRANTY OR REPRESENTATION FROM IBM (OR ITS AFFILIATES OR ITS OR THEIR • SUPPLIERS AND/OR LICENSORS); OR • ALTERING THE TERMS AND CONDITIONS OF THE APPLICABLE LICENSE AGREEMENT GOVERNING THE USE OF IBM SOFTWARE. • IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future • products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. IBM Confidential

4. Agenda • General • Technical Overview • Demo • Going Forward • Wrap Up IBM Confidential

5. Cloud Consumer Scope & Landscape Appl Appl Appl OS OS OS VM VM VM Hypervisor Cloud Provider Users Cloud Services Provider Personnel (Cloud Broker) Manages and fulfill cloud requests QoS Cloud Cloud Service Request & Delivery Platform Cloud Consumer Users Request cloud services (execute, control, etc) Manages the Cloud Services Delivery Platform VM Provision resources Deploy workload Workload Create images Cloud Monitoring Tools (Cloud Provider) Cloud Consumer workload Cloud Administrator Cloud Operator SMEs Monitor workloads Manages the Cloud Infrastructure Operations Dev Ops Line of business Private Public Hybrid Cloud Infrastructure IBM Confidential

6. Cloud service providers, and their tenants, need a multi-tenant, lightweight, elastically scalable solution for monitoring virtual machines and the applications running on them, without having to wrestle with a complex monitoring infrastructure. Insightful • Application-level metrics. The monitoring infrastructure collects data from within the application, bringing into focus application-level data that the hypervisor can’t see. • Intuitive interface. Attractive web-based UI presents application-level data in an intuitive way that supports actionable insights at the application level. • Integration with cloud service provider platforms. The monitoring infrastructure integrates with cloud provisioning systems to create a highly dynamic and automated ecosystem that aligns with customer business processes. Lightweight • Quick time-to-value. Newly provisioned virtual machines are automatically discovered, and are displaying performance metrics in the UI in under a minute. • Self-configuring. Monitoring is established and maintained automatically, as the VM image is deployed. • Self-optimizing. The monitoring infrastructure dynamically scales itself to the workload, monitoring only what is needed using an appropriate amount of resource. Secure • Multi-tenant. Multiple tenants may share the monitoring infrastructure within a safe and secure environment in which each can only access his/her own data. IBM Confidential IBM Confidential

7. ITM Data Warehouse Omnibus ITM User Provided Custom Smart Cloud Provisioning Smart Cloud Provisioning Amazon EC2 Amazon EC2 Default Appl. Support Enterprise Integration Extendible UI Cloud Platform support Mgmt Fabric Node ITM Agents Multiple Agent Arch. Scalability Agent Less Local / Remote Events Extendible Data Providers Highly Distributed Data Local Short Term Store OSLC exposed Forwarding Receiving No Centralized Data Small, Extensible, Integrated and EASY IBM Confidential

8. Cloud Platform Cloud Platform Data Warehouse Cloud Platform SQL UI SCP AMZ … Adapter Base Fabric Node SQL Customer VM Customer VM Customer VM Customer VM Agent Agent Agent Agent High Level Architecture – What’s New ? ITM Ominbus IBM Confidential

9. CCM Panel Organization Home page Welcome (log-in) Cloud Dashboard (Groups) • Group Details: • Events views • Resources views (performance and capacity) • VMs view • Analytics match • Builds Organized by groups created by user (manual or dynamic) drill down Organized by VMs not included in groups (manual or dynamic) • VM Details: • Events views • Resources views (performance and capacity) Event Console Future Group Setup Application in critical state Health Check / Troubleshoot. Situation Config (Eric Libow’s team) User Management CCM Component Config Eclipse Help (Context Sensitive) IBM Confidential

10. CCM Panels: Key workload panel Groups & VMs Home Filter Analytics Builds Status Groups AMCP_vapp_TS WebSphere Application-was.113455641.WAS1 Application-was.113455641.WAS2 DB2 Application-db2.113455641.DB2-1 Operating Systems - Linux Factory 1 Application Web MX KR ICCT Vapp COGNOS_LDAP ICCT18 JennaICCT PhillCCT Filter VMs (not included in groups) Status VM_001 VM_002 VM_Test IBM Confidential

11. Demo IBM Confidential

12. Going Forward • We want to work more closely with our external customers. To that end we want to do a little polling (each of these is also a basis for discussion): • Are the presentations useful ? • Are they the right length ? • Do you have enough information ? • Do want or need help with the install ? IBM Confidential

13. www.ibm.com IBM Confidential

14. Materials • Link to Forum: • http://www.ibm.com/developerworks/forums/forum.jspa?forumID=2897 • Link to Wiki: • https://www.ibm.com/developerworks/mydeveloperworks/wikis/home?lang=en#/wiki/Cloud%20Consumer%20Monitoring/page/Welcome • Link to downloads: • https://www14.software.ibm.com/webapp/iwm/web/preLogin.do?source=swerptiv-ccm • Link to install instructions: • https://www.ibm.com/developerworks/mydeveloperworks/wikis/home?lang=en#/wiki/Cloud%20Consumer%20Monitoring/page/Installation%20instructions%20-%20Drop%201 • Link to Smart Cloud Enterprise free offer: • http://www-935.ibm.com/services/us/en/cloud-enterprise/tab-freepromotion.html IBM Confidential