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World Micro, Inc. Capabilities Overview. World Micro Overview. World Micro, Inc. Overview.
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World Micro, Inc. Capabilities Overview
World Micro Overview World Micro, Inc. Overview Beginning as a Southeast regional distributor, World Micro now works in every region of the world as a certified partner to many leading OEMs and CMs. Many customers have come to depend on World Micro to help them solve problems related to the procurement of parts at every stage of the Product Life Cycle and solve challenging materials management issues. • Founded 1995 - 15+ years of continuous, profitable operation • Average 22% growth each year • Debt Free - excellent credit rating with Dun and Bradstreet • New Physical Distribution and Corporate Facilities - May, 2008 • Major Quality Initiative – recognized as Industry Expert – Counterfeit Detection; NASA G-19 Committee Member • Certifications - ISO 9000:2008, ISO AS9120, ITAR Registered, ANSI/ESD S20.20-2007 Certified Warehousing, QSLD Approved Distributor • Certified Small Business
World Micro Quality Initiative Quality Has No Finish Line World Micro, Inc. is proud to present our Quality Program. Our consistent quality of services, parts, and component integrity is not an option, nor is it an accident. It is a by-product of deliberate actions and strategic decisions World Micro has made to become the premier Distributor leading the industry with a Quality program which has enabled us to become a trusted "Approved Vendor" to companies such as Agilent, Lockheed, Cessna, Northrop Grumman, Apple, TIVO, SanDisk, Scientific Atlanta (Cisco), General Dynamics, Adtran, Avnet, Sanmina -SCI, Jabil, and hundreds of other OEMs and Contract Manufactures. Quality Objectives: • Zero Material Return Rate for Discrepancies and Defects • Continuous improvement in Customer Satisfaction
World Micro Quality Initiative Aerospace AS9120 Certification • World Micro is an AS9120 certified supplier to the aerospace and military industry. Our industry Quality Certifications and our unique Quality programs give the companies we work with the assurances they need to know the products we ship conform to the strict standards they require. • AS9120 Quality Management Standard – Aerospace Requirements for Stockist Distributors was developed for pass–through distributors of aerospace commodity items. This standard addresses chain of custody, traceability, control and availability of records. Based on ISO 9001:2000, but with nearly 100 additional requirements specific to aerospace distributors, AS9120 provides suppliers with a comprehensive quality system focused on areas directly impacting product safety and reliability including: • Splitting – Specific requirements for batch splitting and lot splitting, and how conformance to specification is maintained. • Airworthiness certificates – Defines the documents issued by cognizant civil aviation authorities that certifies that parts meet the required airworthiness requirements. • Control of records – Record requirements differ significantly for distributors of aerospace product. AS9120 defines those requirements. • Traceability – Defines specific requirements for traceability from receipt until delivery. • Evidence of Conformance – Specific documents are required by distributors as evidence of conformance. AS9120 defines those requirements.
Core Competencies - Distribution Distribution World Micro's distribution services provide tailored solutions to our customer’s unique requirements. We are a “Customer-Centric” Distributor with an attitude and strategic focus designed to truly bring real value to our customers and the supply chain we work with. 97% of all product we purchase is direct from the manufacturer, through authorized channels found throughout the world, or with 128 trusted Open Market stocking distributors we have safely worked with for years. • Franchise and Authorized Lines – Electronic Components & Aerospace • Independent Distribution • Customized Distribution Services and Solutions Audit Inspections • Cisco – July 2009 - Company Certification Audit • L3 Communications – Jan 2009 - Company Certification Audit • Lockheed Martin Audit – Aug 2009 - Aerospace Company Certification Audit • Cessna Aircraft – Sep 2009 - Aerospace Company Certification Audit • DLA – Oct 2009 - Government QSLD Certification Audit • Northrop Grumman – Nov, 2009 - Aerospace Company Certification Audit • GE Industrial and Consumer – Jan, 2010 - Company Certification Audit
Core Competencies – Component Sourcing Component Sourcing OEMs and CMs consistently face issues that leave them frustrated with a need to source components on a regular basis. Whether it is due to prices or availability, the need is there. World Micro is very creative in solving our customer’s problems and making sure the inventory they need is on our shelves when they need it, at a reasonable cost structure and 100% guaranteed against discrepancies and defects. • Electronic Components • Embedded Computing Components • Aerospace Products • Finished Electronic Products • Scheduled Orders • Obsoletes, Shortages, Allocations, and Crossing Solutions • Global Reach – An Attitude: no stone left unturned • Over 2500 Customers • Quality Objective: Zero material return for discrepancies and defects
Core Competencies – Materials Management Materials Management Modern distribution has developed to essentially provide brokering services, with limited true management of supply for the customer or the supplier.World Micro has taken a different path, one that follows the success of distributors of the past. Our goal is to truly meet the needs of our customers and provide them with the parts they need, when they need them, and at a price. • In-House Stores • Bonded Inventory • Scheduled Orders • JIT Material Delivery • Vendor Managed Inventory • End-Of-Life Purchases • Safety Stock • Consignment Programs • Consignment Inventory Online Portal • Excess / Obsolete / Surplus Disposition • End-of-Life (EOL Stage) Solutions • Vendor Consolidation • Product Life Cycle Monitoring
Materials Management - End of Life End of Life Solution Provider World Micro is a leader and an expert in providing customized EOL solutions with leading Tier 1, 2, and 3 OEMs and CMs worldwide. We bring solutions and value to a real need that Customers and OEM suppliers have with their customers when they EOL a product. No other company adequately serves the needs of customers at the critical EOL stage of the product life cycle. • Custom stocking solutions for all critical need parts • Last-time purchase options • Online Inventory Management Portal • Online tools to research and purchase parts • Request For Quote Management Portal • Quality Inspection Process to insure product integrity for Open Market purchases • Outright purchases of EOL/Excess remaining product from the OEM Supplier • Extended Manufacturing Options • Consignment programs • Manage EOL and PCN notices • Research cross options • ODM Design Service to redesign boards to extend life cycles • Partnered with leaders to bring complete solutions
World Micro Sales Capabilities National and Global Sales Capabilities World Micro’s focused sales efforts includes a total team of 66 members dedicated to locating and growing sales opportunities. Our Sales approach is to aggressively pursue and locate opportunities, with an attitude toward doing whatever it takes to satisfy the needs of our customers. We are not order takers, but true sales and customer service representatives winning the loyalty and respect of our customers and suppliers alike. • Inside Sales Team – 30 Team Members • Dedicated Aerospace Sales Team – 7 Team Members • Outside Sales Force – Southeast Regional Coverage • National Mfg Representatives Program – 8 Rep Firms with 28 Outside Sales Reps • Corporate and Business Development – 7 Team Members • Representatives located in Europe and Asia • Focused Aerospace Distribution – Able to focus on companies we can bring real value to and focus our efforts.
Aerospace and Defense Products Aerospace Product Distribution World Micro's Aerospace team delivers products made from most every major manufacturer of Aerospace products sold to the United States Government, and to military programs throughout the world. Our capabilities and breadth of product offerings is a statement to the efficiency and effective sourcing model utilized in the Electronics industry and now in the Aerospace industry. From consumable hardware such as fasteners, rivets, and ball bearings to wheel assemblies, brakes and brake systems, engine parts, nose cones, and tools. Successful Partnerships: Our Aerospace team emphasizes building strong relationships with major suppliers, distributors, and manufacturers who can make parts for our customers requirements. A list of a few Aerospace Products we sell...this is not exhaustive: • Pulleys • Quick release Pins • Rings • Rivets • Shims Springs • Spacers • Airframe Structural Components • Aircraft Landing Gear Components • Aircraft Wheel and Brake Systems • Antennas, Wave guides, and • Related Equipment • Bearings • Bolts • Brackets • Bushings • Close Tolerance Screws • Hinges • Levers • Nuts and Washers • Packing and Gasket Materials
Aerospace and Defense Platforms Broadline Platform Distribution Most Distributors in the Aerospace Industry operate in Silos…they represent certain product lines from various OEM Manufacturers on different aviation platforms, or focus on certain key platforms. Our business model is different allowing us a much broader offering of the products we represent. The key words are “Responsive”, “Flexible” “Resourceful” and “Creative” enabling us to represent any product type utilizing customized distribution programs to meet the most stringent requirements of customers and suppliers alike. World Micro is an authorized small business supplier for multiple programs including: • Lockheed IPV - 10 year contract to provide over 92,000 line Items to replenish three Air Force Depots: Hill, Warner Robbins, and Tinker. World Micro is one of nine small business’s Lockheed is using exclusively for this program. Program requires us to Research, Source, Procure, Inventory, and Manage Aerospace products of every kind required for the depots. • SAIC IPV - Providing consumable parts management services since 1998. SAIC supplies parts ranging from Pre-Expended Bin (PEB) items to aircraft subassemblies, engine and landing gear components to major U.S. military maintenance depots and the mechanics that maintain front-line aircraft.
Materials Management – Online Customer Portal Customer Portal: Available Account Information World Micro's Online Customer Portal provides helpful account information for our customers including: access to all sales activity, tracking numbers, detailed order information, view and/or print copies of invoices, World Micro Sales Team contact information, and sales reports. Following is a detailed list of available information: • Request For Quote - RFQ Management and Reporting Tool • Order History by Location • Reports - RFQ, Sales and Consignment Sales • Request Copy of Invoice • Last 90 Days’ Shipments • Tracking Numbers on All Shipments • Account information by location • View all consigned/excess inventory • View Global Inventory including multiple locations, whether affiliated or 3rd Party Contract Manufacturers • Search all consigned/excess inventory • Global Part Search - Open Market • Recall and Purchase options on all listed inventory
Materials Management – Online Customer Portal Customer Portal: Inventory and RFQ Management Programs In addition to providing helpful account information, the Online Customer Portal provides the ability to view customer inventory, consigned inventory, and excess inventory located at the customer’s facility, our facility, or off-site at a third party location. It includes the ability to recall needed inventory or allow third party purchasing. Inventory Management Program - A key component is the inclusion of your company’s global inventory that has been listed with, consigned, or sold as excess to World Micro. In one online location you, your CMs, or your customers can search for parts required for manufacturing, and simply click the "recall" or "purchase" button to inform us of the desire to receive the needed parts. Capabilities for an online purchasing store are in the development stage. RFQ Management Program -The Online Portal also includes a unique RFQ management section providing a one-stop online location to manage the RFQ process, and a convenient Global Part Search function allowing anyone to initiate a RFQ for inventory located in our extensive global network of trusted trading partners.
Online Customer Portal – Inventory Management Mfg Contract Manufacturer B Customer Online Portal Partner Manufacturer Mfg Customer Mfg Contract Manufacturer C Mfg Customer Mfg Inventory Mfg Partner Inventory Customer Excess Inventory CM Excess Inventory WM and Global Inventory Mfg Contract Manufacturer A New Mfg Customer New Mfg Customer New Mfg Customer New Mfg Customer
Consigned Inventory Program Consigned Inventory - Search Page Screenshot
Consigned Inventory Program Consigned Inventory - Recall Request Page Screenshot