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Hong Kong Teams & Culture. Ideogram Alphabet Language Language Understanding (A two-way process). Culture.
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Ideogram Alphabet Language Language Understanding (A two-way process)
Culture • Culture is a learned, shared, compelling set of symbols whose meanings provide a set of orientations for members of a society. These orientations, taken together, provide solutions to problems that all societies must solve if they are to remain viable. • (Terpstra & David, 1985).
Levels of culture Manifest culture Expressed values Basic assumptions
Cultural assumptions Identify four cultural elements from the first level, manifest, and explain & justify each element. Show how it relates to key values and basic assumptions in your society. Cultural element Explanation Values and assumptions 1 2 3 4
Masculinity-Femininity Pursuit of career Intra-organisational competition Supportive vs aggressive behaviour Harmony vs confrontation
Individualism-collectivism Organisation as family Engagement with organisation Personnel evaluation Promotion Relationships Group vs individual
Power distance Decision making Pay and status differentials Authority and the leader Information and communication
Uncertainty avoidance Organisational formality Policies, rules & procedures Use of specialists Risk propensity Detail vs strategy
Cultural Traditions Confucianism Taoism/Daosim Buddhism Islam Christianity Hinduism Marxism
Confucianism Harmony Inner harmony Social harmony Jen, Li, Guanxi Structural harmony
Face • The positive social value a person effectively claims for himself by the line others assume that he has taken during a particular contact. • (Goffman, 1955) • Presentation of the individual so that others will attribute positive characteristics and esteem to them.
Ethics The discipline dealing with what is good or bad, right or wrong, with moral duty and obligation A group of moral principles or a set of values
Methodology • Objectives • The Chinese Values Survey (The Chinese Value Connection 1987) • ‘Confucian dynamism’ • The VSM questionnaire modified, 35 questions
Indices • Power Distance Index (PDI) • Uncertainty Avoidance Index (UAI) • Individualism Index (IDV) • Masculinity Index (MAS)
Hong Kong/UK Comparison • Challenging tasks • Consultation by direct superior • Opportunity for advancement • Variety and adventure in the job • Working in a prestigious organisation • Fear of expressing disagreement • Inherent dislike of work
Hong Kong/UK Comparison • Feelings of tenseness at work • Informal arrangements are necessary • Personal relationships amongst the project team members • Willing to sacrifice personal relationships • Willing to disregard formal procedures
Architects vs. Quantity Surveyors • UK Sample • Hongkong Sample
An Example - ASD • Organisation Culture • Commitment • The Nature of Professionalism • Conditions of contract & culture
Culture • National • Professional (sentient) • Organisation
Effectiveness in Organisations Culture Organisational Culture Leadership Motivation Commitment Satisfaction $ Rewards