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Printers National Environmental Assistance Center. Debra Jacobson, Director Printers National Environmental Assistance Center. Discussion Topics. Need For Centers History Selecting Sectors for Center Support Getting Started PNEAC Model Actions to Establish the Center
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Printers National Environmental Assistance Center Debra Jacobson, Director Printers National Environmental Assistance Center
Discussion Topics • Need For Centers • History • Selecting Sectors for Center Support • Getting Started • PNEAC Model • Actions to Establish the Center • Evolution of the Center • Challenges Faced • Lessons Learned
Need For Centers • More than 80,000 units of local government & 20 million small businesses face regulatory challenges • EPA does not have the resources to provide on-site assistance to more than a fraction of the regulated entities • Small businesses and local governments receive environmental information targeted to their needs
History of the Centers Program: • First Centers in 1994: automotive service & repair, metal finishing, paints & coatings, and printing • Result of Congressional Add-on • Developed web-based compliance assistance centers for several sectors • Ten Centers launched in first 5 years; 4 more over next 5 years; Today 16 Centers are in operation.
Why Was The Printing Sector Selected to be One of the First Four? • Size and Scope of the Commercial Printing Industry • Other Initiatives Focusing on Printing Sector in Need of Printing Specific Resources and Tools • Demand Among Technical Assistance Providers
Getting Started • Develop the Team • Subcontract with Industry Trade Association & University • Hire technical staff with Printing Industry Experience • Hire web site developer • Established an Advisory Council • Define our objectives
PNEAC Center Model • Establish Relationships With Printing Industry Stakeholders. • Establish Partnerships With Key Industry Trade Organizations • Develop a Communication Model That Fits The Needs of the Printing Industry
Establishing PNEAC – 1st Step • Define the Customer • Primary Customer: Printers and Printing Industry Vendors • Secondary Customer: Government Technical Assistance Providers and Trade Associations
Establishing PNEAC – 2nd Step • Conduct Focus Groups • Identified the Needs and Wants of Our Customers • Helped Establish Relationships With Industry Organizations • Helped Market the Center to Customers • Marketing • Attend Conferences & Meetings • Local Trade Group Meetings • National Conferences • State Conference • Create A Table Top Display • Create A Brochure
Establishing PNEAC - Continued • Find out what printing resources already exist • Identify gaps • Develop and implement a plan to fill those gaps. • Develop Fact Sheets • Establish relationships to write case studies • Develop and present training
Create Diverse Communication Tools • Create a Internet Web Page • Create an E-mail Listserv • Create an On-Line Ask the Expert: “Ask PNEAC”
Evolution of Centers’ Features:From Links to Streaming Videos • Center features; evolving over time: • Virtual Plant Tours • On-line Training • Webinars • Emissions Calculators • Compliance & Environmental News • Email Update Service
Challenges PNEAC Faced – In The Beginning • Trade Association Perception • Funding & Revenue Generation • Staffing • Internet Access – First Few Years
Challenges PNEAC Faces Now • Updating Existing Resources • Keeping Our Web Page “Fresh” • Funding • Staffing • Responding to the “Green Revolution”
Lessons Learned…. & Still Learning • Center collaboration / shared tools • Measures • Reaching your audience • Revenue generation • Printers want safety compliance information as well
AgricultureAuto RecyclingAuto RepairBorder ComplianceChemicalColleges/UniversitiesConstructionFederal Facilities HealthcareLocal GovernmentMetal FinishingPaints and CoatingsPrinted Wiring BoardPrintingTransportationTribal Governments 16 Centers – One Web Sitewww.assistancecenters.net
Contact PNEAC Debra Jacobson 1010 Jorie Boulevard Suite 12 Oak Brook, IL 60523 00-1-630-472-5019 Djacobso@wmrc.uiuc.edu www.pneac.org
Contact U.S. EPA Tracy Back US Environmental Protection Agency Ariel Rios Building 1200 Pennsylvania Avenue, N. W. Mail Code: 2224A Washington, DC 20460 202-564-7076 back.tracy@epa.gov www.epa.gov