Contract Security Guard Services

1. Contract Security Guard Services Presented to the Board of County Commissioners March 8, 2011

2. Security Guard Services • Outline • Historical perspective • Current contract review • State Contract • Negotiations with G4S • Recommendations

3. Security Guard Services • Outline • Historical perspective • Current contract review • State Contract • Negotiations with G4S • Recommendations

4. Security Guard Services • Guard Services since 1985 • Services instituted following Courthouse shootings • Original services for Courthouse sites only • Contract has grown with County needs

5. Security Guard Services • Prior Contract Providers • Wells Fargo - 1985 / 1990 • Securex - 1990 / 1994 • Argenbright - 1994 / 2002 • G4S Secure Solutions USA* – 2002 / Present * Formerly Wackenhut

6. Security Guard Services • Reasons for change • Lack of consistency/reliability • Low wages • High turnover rate • Serious management issues • Unsettling to Courthouse occupants

7. Security Guard Services • Major Contract Revision in 2002 • Require minimum guard pay levels • Improve retention and quality of guard • Enhance Training for screening • Improve security at Courthouses & other sites in response to 9/11 • Improve Supervisory requirements

8. Public/Private Joint Effort at Courthouses Contractor provides building security and performs scanning role Sheriff’s Office oversees Court security measures Security Guard Services

9. Security Guard Services • Outline • Historical perspective • Current contract review • State Contract • Negotiations with G4S • Recommendations

10. Security Guard Services • Contract with G4S • In 2002 G4S was selected through RFP • In 2007 G4S was again selected through an RFP • 3-Year contract started March 1, 2007 • 2 One Year Renewals • Began Year 5 on March 1, 2011 • Negotiations for final year began in Dec. 2010 • Contract expires February 28, 2012 • Current Annual Usage: $5.5 Million

11. Security Guard Services • FY 2011 Reduction in Manning Hours/Costs - $956,000 Annually • Courts – 5,096 Hours/$117,309 • County Admin – 10,634 Hours/$184,500 • Utilities – 17,472 Hours/$254,916 • Public Works – 12,922 Hours/$188,532 • Fire Rescue – 8,736 Hours/$127,458 • Other – 5,772 Hours/$84,324

12. Security Guard Services Offices 13% Courthouses 41% Utilities 14% Corrections/Juvenile Assessment 32 %

13. Security Guard Services • Courthouses - 41% • Orange County Courthouse • Juvenile Justice Center • Winter Park Civil Court • Apopka/Ocoee Civil Court

14. Security Guard Services • Corrections & Juvenile Assessment - 32% • Corrections Administration • Booking and Release Center • Perimeter Posts • Video Visitation • Juvenile Assessment Center

15. Security Guard Services • Utilities Sites - 14% • Administration • Landfill • Presidents Drive • Water Reclamation • Regional Water Supply

16. Security Guard Services • Administration Center • IOC I • Regional History Center • Barnett Park • Medical Clinic • Offices - 13%

17. Security Guard Services • Topics • Historical perspective • Current contract review • State Contract • Negotiations with G4S • Recommendations

18. Security Guard Services • State Contract for Security Guard Services • Basic Security Services • Minimal qualifications contained in RFP • Three Vendors • Allegiance • Allied Barton • G4S Secure Solutions USA

19. Security Guard Services • State Contract Concerns • Minimal Specifications • Inconsistent or unidentified guard levels between vendors • No training requirements • No site specific training identified • No screening training • No Minimum pay levels set • Necessary to improve retention and consistent performance

20. Security Guard Services • Use of the State Contract • Specifications do not support County Operational requirements • State does not manage Courthouses • Contract does not address screening requirements

21. Security Guard Services • Topics • Historical perspective • Current contract review • State Contract • Negotiations with G4S • Recommendations

22. Security Guard Services • Negotiate reduction in Hourly rates with G4S • For last year of contract • Use State Contract Pricing as basis • Different requirements • Negotiated an Estimated Savings of $496,276 for last year of contract

23. Security Guard Services

24. Security Guard Services • Outline • Historical perspective • Current contract review • State Contract • Negotiations with G4S • Recommendations

25. Security Guard Services • Recommendations for RFP Refinements • Security Guard Services divided into 4 Lots • #1 – Courthouses & Admin Center • #2 – Corrections & Juvenile Assessment Center • #3 – Utilities • #4 – Other Buildings • Allows for award to multiple vendors • Tailors guard requirements to building requirements • Maximize potential savings while maintaining the appropriate level of security

26. Security Guard Services • Recommendations • Accept negotiated hourly rates with G4S • Modify Requirement in the RFP • Issue RFP in October 2011 • Select firm in December 2011 • Transition in February 2012

27. Contract Security Guard Services Presented to the Board of County Commissioners March 8, 2011