What are Pillar Goals? What are the goals and metrics for the university? How do our unit level goals fit in? What happe

1. University Excellence Pillar Goals • What are Pillar Goals? • What are the goals and metrics for the university? • How do our unit level goals fit in? • What happens next?

2. What are Pillar Goals? • The foundation for setting organizational goals and direction for excellence • A model for understanding goals and commuicating results system wide • Five interrelated areas all needed for excellence: • People, Service, Quality, Growth, Finance • Framework for evaluation – institutional and leader

3. University Excellence Pillar Goals • People:Create an environment that is conducive to high morale and productivity – reinforcing that MUSC is the right place to be! • Service: Provide high quality services to students, alumni, patients, families, each other and our community with compassion, respect, dignity and pride. • Quality: Achieve the highest standards of excellence in education, research, and clinical and community service. • Growth:Create new and expanding opportunities, emphasizing collaborative partnerships internally and externally, that benefit our research, educational and clinical enterprises. • Finance:Maintain fiscally sound practices that will sustain our ability to operate and grow in all areas of our strategic mission.

4. FY08-09 Pillar Goals 5/30/08 MUSC Excellence People Service Quality Growth Finance As we begin our pursuits in Excellence – we will be striving to reach or exceed the top quartile in most key areas (some yet unmeasured as indicated below). Once benchmark data are available, we will establish step goals to move us upwards at all times. Faculty made right choice in selecting MUSC at ___% or higher Graduating students believe they made the RIGHT choice in selecting MUSC at __% or higher or would choose this experience again Achieve Pass Rate on licensure, credentialing, or board exams of 96% Graduating Student perception of inter-professional cooperation increase 3% Determine Key Sustainable Financial Metrics for each academic unit by Feb 15, 2009 ___% of Staff pleased to be working at MUSC Achieve 95% graduation rate within each program Collaboration Goal: Each Academic Unit will define its current Statewide/National/ International Collaborative Initiatives and goals by Jan, 2010 These will include HSSC, COEE and educational outreach objectives Budget to Actual Actual expenses will not exceed any revised budgets for FY2009 Current students believe they are receiving a high quality education at __% or higher Implement Student, Faculty Staff and Alumni Perspective Surveys by July ‘09 Achieve E-Value score of 4.2 or higher for ‘students satisfied with faculty eff. as teacher’ Develop a process by which strategic goals will be linked with clearly identified institutional resources prior to February 2009 Achieve Service Satisfaction rate of __% or higher in each aspect of the University ___% faculty, staff, & students evaluate ‘MUSC’s culture as valuing diversity Faculty & Staff ‘believe their environment is conducive to performing high quality research and scholarship at __% or higher Develop needed pulse/baseline survey measures of goals by March 2009, and permanent metric tools by June 09 Achieve __% patient satisfaction or higher in faculty clinical practice settings Achieve top 50% ranking for total funding of research as compared to ‘peer institutions’ Define stewardship to our respective communities and identify measures by Jan, 2010

5. Unit Level Goals and Next Steps • Support university level goals • Reflect unit’s contribution to meeting larger goals/ unit metrics • Incorporate strategic goals of the unit Next Steps • Measurements • Launch

6. University Excellence Pillar Goals Create an environment that is conducive to high morale and productivity – reinforcing that MUSC is the right place to be! Provide high quality services to students, alumni, patients, families, each other and our community with compassion, respect, dignity and pride. Achieve the highest standards of excellence in education, research, and clinical and community service. Create new and expanding opportunities, emphasizing collaborative partnerships internally and externally, that benefit our research, educational and clinical enterprises. Maintain fiscally sound practices that will sustain our ability to operate and grow in all areas of our strategic mission.