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Training Objectives. Purpose of the PCC Forming an Effective PCC PCC Roles & Responsibilities Structure of the PCC What an Effective PCC Can Do. Purpose of Family Self Sufficiency. Matching Housing Assistance Families with Existing Community Services to Achieve Economic Self Sufficiency
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Training Objectives • Purpose of the PCC • Forming an Effective PCC • PCC Roles & Responsibilities • Structure of the PCC • What an Effective PCC Can Do
Purpose of Family Self Sufficiency • Matching Housing Assistance Families with • Existing Community Services to • Achieve Economic Self Sufficiency (24CFR 984.101)
Program Coordinating Committee • PCC Purpose • In Regulations • In practice
Program Coordinating Committee • PCC Purpose • In Regulations • Assist PHA • Identifying services • Delivering services
Program Coordinating Committee • Must establish a PCC • Can establish own or use existing entity • Assists With Program • Securing Services • Developing Action Plan • Implementing Program
Program Coordinating Committee • PHA Accountable • Must include • HCV Participant • PH resident • Resident council • Other resident group • PHA Representative
PCC Purpose • PCC Purpose • In practice • Educate FSS Coordinator • Clarify other agency’s goals • Integrate services • Change policy • Seek funding
PCC Purpose • In practice • Educate FSS Coordinator • FSS Coordinator runs program • PHA not starting employment program • FSS Coordinator cannot be expert in all programs
PCC Purpose • In practice • Clarify other agency’s goals • What they are trying to accomplish for our clients • How they accomplish that • What is needed to get services
PCC Purpose • In practice • Integrate services • Difference between • Simply referring for services • Having procedures in each agency that match client to service
PCC Purpose • In practice • Change policy • Can’t change regulations so... • Locally change policy to • Get priority for FSS • Give priority to PCC agencies
PCC Purpose • In practice • Seek funding • PCCs that work together • Get funded together • Can demonstrate local collaboration • More likely to get $$ • Easier to show success
Forming an Effective PCC... Where are those people?
Forming an Effective PCC • Where are the PCC members • Education • Training • Family Services • Childcare • Transportation • Health & Medical • These are the primary members
Forming an Effective PCC • Where are the PCC members • Two previous pilot studies showed key roadblocks • Childcare • Transportation • Medical • Long Term Education & Training • FSS would want PCC members from these agencies
Social Policy Law DOE DOL DHUD DHHS DOT Forming an Effective PCC Regulations
Forming an Effective PCC • Family Services • TANF • Child Protective • Childcare • Childcare Resource Center • Transportation • DOT Locally • Health & Medical • Clinics • Hospitals • Education • Community College • Adult Basic Education • University • Training • Community Based organizations • One Stop Centers
Forming an Effective PCC • What the FSS Coordinator Does • Make a list of potential member agencies • Use local database • Use networking • Contact the leadership in each agency to introduce program • Phone first • Follow with letter or e mail
Forming an Effective PCC • What the FSS Coordinator Does • Make a list of potential member agencies • Use local database • Use networking • Contact the leadership in each agency to introduce program • Phone first • Follow with letter or e mail
Forming an Effective PCC • What the FSS Coordinator Does • Meet each leader to introduce program • Take FSS description, cards, stats • Tell them • WIFTM • Listen for Win/Win • Ask for • Outreach • PCC member w/ policy abilities • Agreement to work together
Forming an Effective PCC • What the FSS Coordinator Does • Follow meeting with letter or e mail • Restate FSSs and your PHA goal • Restate common goal • Thank for meeting • Summarize agreements • Invite to PCC meeting • Follow through on any commitments
Forming an Effective PCC • What the FSS Coordinator Does • First PCC meeting • Treat group as new decision making group • Create a sense that FSS families are their families • Remind everyone that you share clients • Share statistics again • Facilitate goal setting • What is goal, how will achieve goal, what are best practices
Employers Legal Fund-raising Religious Political Homeownership Financial Entrepreneurship Law enforcement Marketing/Media Social work Case management Other Possible PCC Members Who else…………?
PCC Roles & Responsibilities • In Regulations • No requirements • In practice • Different than we think!
PCC Roles & Responsibilities • In Regulations • No requirements
PCC Roles &Responsibilities Develop PCC Identify & coordinate needs to resources Develop FSS Action Plan Develop program designService procedures & systems Select & service participants
PCC Roles &Responsibilities • In practice • Different than we think! • PCC knows clients • PCC has expertise • In SS • In services • Involve PCC in setting policy • Be prepared to “pay it forward”
PCCRoles& Responsibilities • In Regulations • No requirements • In practice • Different than we think!
PCCRoles& Responsibilities • In Regulations • No requirements
PCCRoles& Responsibilities • In practice • What we think... • FSS Coordinator heads meeting • FSS Coordinator colleagues are present • Meeting is giving information • Goal is to get help w/ FSS
PCCRoles& Responsibilities • In Best Practice • Policy makers are present • Leader from group is chair • FSS Coordinator is staff support • Leaders make decisions to work together
PCCRoles& Responsibilities • In Best Practice • United Way has training • Board Support • Board Direction
Structure of the PCC • In Regulations • No requirements • In practice • Depends......on • Size of community • Structure in community
Structure of PCC Large Community Chancellor Comm Coll Director PHA CEO TANF Director HCV District Chief Welfare to Work Director Work Trng Dean Instruction Joint Grants Case Mgmt Referral Design
Structure of PCCSmaller Community Dean Instruction Director Work Trng Director HCV District Chief Welfare to Work Case Mmgt
Structure of PCC Using Another Board Workforce Inv Board Director Work Trng Dean Instruction Director HCV District Chief Welfare to Work Adult Progs Youth Progs FSS One Stops
What an Effective PCC Can Do! • Identify clients in common • Serve common clients first • Get priorities for mutual clients • Eliminate unnecessary barriers • Evaluate program outcome • Get funded for collaborative programs • Develop new services
What an Effective PCC Can Do! • Identify clients in common • Run database comparisons • Get % of clients in common • Develop confidential way to outreach to those clients • Change policies to allow higher level of service to these families
What an Effective PCC Can Do! • Serve common clients first • Give priority on PHA waiting list for common clients • Ask for priority for FSS families in education and training
What an Effective PCC Can Do! • Eliminate unnecessary barriers • If families already demonstrate need for another program don’t make them do it again • If families are entitled to extra services in one agencies-give them extra services in other agencies
What an Effective PCC Can Do! • Evaluate program outcome • Use partners to complete formal evaluations of FSS program • Community College • University • Offer FSS clients or HCV/PH clients as research clientele • Remember confidentiality
What an Effective PCC Can Do! • Get funded for collaborative programs • Demonstrate that PCC partners are working together • Detail outcomes • Apply for collaborative grants
What an Effective PCC Can Do! • Develop new services • Identify gaps in service • Work together to fill those gaps by • Developing joint services • Developing new services
FSS: HUDs Best Kept Secret Evaluation of the Family Self-Sufficiency Program A Retrospective Analysis www.huduser.org/publications/econdev/selfsufficiency.html
Upcoming Housing Help Sessions • 07/24/09: Housing Choice Voucher (HCV) Denials, Terminations, and Hearings • 08/21/09: Public Housing (PH) Denials, Terminations, and Hearings • 09/18/09: Housing Choice Voucher (HCV) Homeownership Program