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The future of work. Social, Mobile, Cloud & Your Intranet. Intranet Global Forum 2012 October 11, 2012 – Pfizer World Headquarters Stephen Rahal, Marketing Communications srahal@igloosoftware.com. Office Endangered Species List Workplace norms that are going extinct. Tape recorders (79%)
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The future of work.Social, Mobile, Cloud & Your Intranet Intranet Global Forum 2012 October 11, 2012 – Pfizer World Headquarters Stephen Rahal, Marketing Communicationssrahal@igloosoftware.com
Office Endangered Species ListWorkplace norms that are going extinct • Tape recorders (79%) • Fax machines (71%) • The Rolodex (58%) • Standard working hours (57%) • Desk phones (35%) • Desktop computers (34%) • Formal business attire (27%) • The corner office (21%) • Cubicles (19%) • USB thumb drives (17%) All findings are from a global LinkedIn survey of 7,278 professionals conducted in July of 2012.
There are 3 trends driving change in the workplace: Social Mobile Cloud
When we work, we create more than just Word docs.
The people we work with stretch beyond just our department.
The ProblemContent, communication & collaboration silos Sharing Context Content Communications One-way Authoring Editing Two-way Problem solving Storing Ideation Projects Collaboration
Accessible in the cloud – flexibility + scalability Works inside & out – extend beyond the corporate firewall, on any device Open, yet controlled – balance between command & control, open & ad hoc The SolutionA modern intranet based on social, mobile and cloud technologies
Nextel is a Social BusinessFortune 500 Business | Telecommunications | 15,000+ Employees Fortune 500 mobile communications company 15,000 employees, speaking 3 languages, across 6 business units Social Business: cross-team communication & collaboration
NII HoldingsA social intranet for corporate communication & collaboration “We’re changing our model to be more like an operating company rather than a holding company, and in order to do this, we need to stop working in silos and start working cross-functionally, in many cases with teams in other countries.” ~ Angelo Ioffreda, Senior Director, Employee Communications, Engagement & Recognition NII Holdings, Inc.
The Keg A social intranet for communication & facilities management
The ATP World TourA social intranet for communication & knowledge management
Key ConsiderationsBefore investing in a new intranet platform… • Define your goals and objectives first. Where are we now? What has triggered the need for change? • Describe desired business outcomes. Are you seeking to deliver consistent information to all employees? Improve the efficiency of collaboration? Support employee connections? Promote strong alignment to the culture? • Identify the risks. Technology | operations | culture • Then, outline your requirements. What features will be needed to support these outcomes? Bring both IT and business users to the table to ensure that all requirements are met from security to usability.
ResourcesComplimentary resources courtesy of Igloo • Magic Quadrant for Social Software in the Workplace. Gartner. 27 September 2012. www.igloosoftware.com/gartner • Strategic Insight: Socializing the Intranet. MWD Advisors. October 2011. www.igloosoftware.com/resources • Cloud Computing. Strategic Communication Management (SCM). April 2012.www.igloosoftware.com/scm • Social, Mobile and the Cloud Converge to Drive Competitive Advantage. Forrester. May 2012. www.igloosoftware.com/forrester • Industry Watch: The SharePoint Puzzle. AIIM. 31 July 2012.www.igloosoftware.com/resources • What Makes a Corporate Intranet Useful. An Igloo Whitepaper. www.igloosoftware.com/resources • 7 Benefits of Collaborating in the Cloud. An Igloo Whitepaper.www.igloosoftware.com/resources
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