1 / 37

Cisco Small Business Overview - Comprehensive Solutions for Your Business Needs

Discover how Cisco's Small Business offerings provide everything you need to connect, secure, collaborate, and communicate simply, reliably, and affordably. From network security to video surveillance, Cisco supports small businesses with a broad range of products and services.

djeannine
Download Presentation

Cisco Small Business Overview - Comprehensive Solutions for Your Business Needs

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Small Business Overview

  2. Cisco Small Business Why Cisco for Small Business Product Portfolio Services

  3. Why Cisco for Small Business?

  4. Why Cisco for Small Business? Comprehensive offering of products, support programs resources and tools Product & Service Service & Support Partner Enablement Financing Options Demand Generation Programs & Promotions

  5. The Customer Perspective Delivered by a Local Partner. Backed by Cisco. Complete Services and Support Everything you need to connect your business to the world – simply, reliably, and affordably Connect Secure your business, with network security, storage and video surveillance solutions that keep your business up and running Secure ‘ Collaborate by bringing your phone, email, text, conferencing, and video together, to make you more productive Communicate

  6. Cisco’s Small Business Focus Small Business (<100 employees) Built for Small Business Cisco Small Business Cisco Designed for Small Businesses Enterprise Service Provider Commercial/ Mid-Market Small Business Fits Small Business Designed for Extensible Networks Regardless of Size

  7. The Partner Perspective Differences in experience to consider Fit Small BusinessDrivers: Sophistication, Scalability Built for Small BusinessDrivers: Simplicity, Price • Best-in-class • Cisco software • Customizable configuration • PDF, OIP, VIP Sophistication • Business-class • Cisco IP in software • Simple configuration • PDF TAC, SMARTnet Small Business Support Options Willingness to Invest

  8. Cisco Small Business Product Portfolio

  9. Broadest Portfolio of SMB Products and Services Switches Wireless Routers Voice and UC Cisco Small Business Support Service

  10. Everything you need to connect your business to the world – simply, reliably, and affordably Connect • Build a Basic Network • Routers, Switches, Wireless • Connect reliably and affordably • Provide secure remote access • Link devices to the Internet • Simplify operations

  11. Routing for Small Business Customer requirements are the guide High AvailabilityScalability, Manageability Reliable ConnectivitySimplicity, Price • Modular design for flexibility • Cisco IOS Software • CLI support • Business-class security • VPN support • Device manager Functionality TAC, SMARTnet Small Business Support Options Cost

  12. Routing for Small Business One portfolio – a spectrum of choices Enterprise SMB ISR 800 ISR1900 ISR2900 Price, Performance RV0xx Series RV220W RV180 RV180WWRVS4400N RV110WRV120W Function, Flexibility, Scalability

  13. Switching for Small BusinessCustomer requirements are the guide Advanced SwitchingScalability, Willing to Invest Reliable, Easy to Use Simplicity, Price • Intelligent services (Cisco IOS Software) • Network management • Command Line Interface support • Standard features (firmware updates) • Device manager • Cisco Configuration Assistant support (some models) Functionality TAC, SMARTnet Small Business Support Options Cost

  14. Switching for Small Business One portfolio – a spectrum of choices Enterprise SMB Catalyst 2960 / 3560 / 3750 Price, Performance 500/500X Series Managed Stackable Switches 300 Series Managed Switches 200 Series Smart Switches 100 or 90 Series Unmanaged Switches Function, Flexibility, Scalability

  15. Wireless for Small Business Customer requirements are the guide Advanced MobilityCompliance, Scalability Business-Class WirelessSimplicity, Price • Strongest security(detection / mitigation) • Controller-based management • Business-class security, features • Device manager • Standalone / clustering Functionality TAC, SMARTnet Small Business Support Options Cost

  16. Wireless for Small BusinessOne portfolio – a spectrum of choices Enterprise SMB Controller Compatible Controller Compatible Aironet1140 Controller Compatible Price, Performance Aironet1040 AP541N WAP321 WAP121 Clustering Function, Flexibility, Scalability

  17. Secure your business, with network security, storage and video surveillance solutions that keep your business up and running Secure • Protect Your Business • Network and Physical Security • Safeguard your network • Enable secure remote access • Protect your data and your property • Get all-in-one network security

  18. Security for Small Business Customer requirements are the guide Specialized SecurityCompliance, Scalability Business-Class SecuritySimplicity, Price • Best-in-class security,granular control • Modular design for flexibility • UTM: firewall, web, email, secure mobility • All-in-one platform Functionality TAC, SMARTnet Small Business Support Options Cost

  19. Security for Small Business One portfolio – a spectrum of choices ASAAdaptive Security Appliances Functionality IntegratedServices Routers SA500Security Appliance RV Routers + ProtectLinkWeb Cost

  20. Collaborate by bringing your phone, email, text, conferencing, and video together, to make you more productive Communicate • Combine Voice, Video, and Data • Phones, Messaging, Online Meetings • Communicate on any device or network • Have calls follow you • Stay local, communicate globally • Link applications to phones

  21. Unified CommunicationsCustomer requirements are the guide Router / Server SolutionScalability, Multi-site Communications PlatformSimplicity, Affordability • Up to 500 users • Advanced UC features • Selective deployment of networking • Up to 100 users • Price sensitive • Reliable, ease-of-use Functionality TAC, SMARTnet Small Business Support Options Cost

  22. Position Solutions Based on Feature Needs Foundational UC Advanced UC • Simplicity/Standardization • Core Telephony Feature Set • Basic applications and services – voicemail, mobility, conferencing • Simplifies entry to converged voice and data (IP Telephony) • Flexibility/Customization • Full Collaboration Feature Set • Advanced applications; security, mobility, video, presence, soft client, enterprise social software • Drive up sell opportunities/application acceleration

  23. Registered Small Business Advanced UC Small and Midsized Business -Unified Communications Portfolio Typical Customer Size / Sweet Spot Unified CMBE 6000 Unified CMBE 5000 Features/Solution Complexity Foundational to Advanced UC UC500/SBCS Unified CMBE 3000 0-75 75 - 150 150 -225 225 -300 300-375 375-450 450-750 Unified CM Express is targeted primarily to small and medium enterprise branches or to support survivability

  24. Unified CommunicationsOne portfolio – a spectrum of choices Functionality Cisco UnifiedCommunications Manager Business Edition Cisco UnifiedCommunications Manager Express Cisco Smart BusinessCommunications System Cost

  25. IP Phones for Small BusinessCustomer requirements are the guide Cisco Unified IP PhonesApplications, Multimedia Cisco SPA IP PhonesSimplicity, Affordability • Customization • Advanced UC features • Multi-platform support • Interoperability • Price sensitivity • Reliability, ease-of-use Functionality TAC, SMARTnet Small Business Support Options Cost

  26. IP Phones for Small BusinessOne portfolio – a spectrum of choices Cisco UnifiedIP Phone 7900 Series Functionality Cisco UnifiedIP Phone 6900 Series Cisco SPA 500 SeriesIP Phones Cisco SPA 300 SeriesIP Phones Cost

  27. Cisco Small Business IP Endpoints IP Phones Cisco SPA 525 SPA 525G2 Cisco SPA 508and SPA 509 Cisco SPA 502, SPA502 and SPA 303 Cisco SPA 501 Cisco SPA 301 Accessories • Lines on Phone: • Cisco SPA 525: 5 • Wi-Fi • Bluetooth • Screen saver • MP3 music player • SPA525G2 • Mobile Link (Cisco SPA 509) (Cisco SPA 508) • Lines on Phone: • Cisco SPA 508: 8 • Cisco SPA 509: 12 (Cisco SPA 502, 504) (Cisco SPA 303) (Cisco SPA 501) (Cisco SPA 301) • Lines on Phone: • Cisco SPA 303: 3 • Cisco SPA 502: 1 • Cisco SPA 504: 4 SPA 500S MB 100 • Lines on Phone: • Cisco SPA 301: 1 • Cisco SPA 501: 8 • * Not applicable to 301 PA 100 POES5 Dynamic Soft Keys and Monochrome Display (Backlit on SPA500) Display Full-Duplex Speakerphone *, Integrated Ethernet Switch Port*, Wideband Audio,; Supports SIP and SPCP -- On SPA500 models: Auxiliary Port for up to Two Expansion Modules WBPN Retail Desk or Break Room Office Employee Administrator and Manager Deployment Options Executive

  28. Cisco Analog Telphone Adaptor & Voice Gateway Portfolio Analog Telephone Adaptors (ATAs) Voice Gateways WRP400 SPA8800 SPA8000 SPA122 (SPA2102) SPA3102 SPA112 (PAP2T) 4 FXS,4 FXO 1 RJ-21 1 LAN 1 Admin 8 FXS 1 RJ-21 1 LAN 1 Admin 2 FXS 1 WAN, 4 LAN Wireless G Functionality 2 FXS 1 FXS 1 WAN 1 FXO 1 LAN 1 WAN 1 LAN 28 Compatible 3G USB Modems Asterisk Cfg. Guide Small Business Pro 2 FXS 1 LAN SIP Trunking On-Premise IP PBX Call Center Ultra Small Bus. Home and Branch Office Advanced Triple-Play Consumer Residential SOHO Small Business

  29. Small Business Warranties

  30. Online Device Emulator • Online Device Emulator: https://supportforums.cisco.com/community/netpro/small-business/onlinedemos?view=overview • 300 Series Managed Switches, Wireless Access Points, RV Series Routers, SA500 Series Security Appliances, UC320, ATAs

  31. Cisco Services

  32. Cisco’s Services Offerings Cisco Classic Cisco Small Business • SMARTnet • Smart Foundation • Smart Care • Small Business Support Service • Small Business Partner Design Support • Small Business Partner Rapid Response Service Sophistication TAC, Onsite support, Smart Capabilities (SmartNet & Smart Care) SB Support Center (Phone) SB Support Community (Online)) Willingness to Invest

  33. Small Business Support Services SB Support Community(Web 2.0) Small Business Support Services(“3-Year Peace of Mind”) • 3 years of support for Pro products • Simple banded pricing • Online chat support • Call support during local business hours • Software updates • Next Business Day parts replacement Small Business Support Center • Via Telephone or Online Chat

  34. Cisco Small Business Support ServiceFour Banded Pricing • Service price is based on complexity of the device • Only one SKU per device Three Years Peace of Mind $19 $69 $149 $499 CON-SBS-SVC1 CON-SBS-SVC2 CON-SBS-SVC3 CON-SBS-SVC4 SPA525G2 200 Series Switches UC320 UC540

  35. What is the value proposition of services to my customer? How can I overcome common objections? What are the deliverables and essentials of this service? How to Sell Cisco Small Business Support ServicePartner-at-a-Glance (Resources) • For more information, visit Partner Central, Services section • New and updated collateral: • Small Business Support Service At-a-Glance • Small Business Support Service Q&As • Small Business Partner Rapid Response Q&As

  36. Partner Pre-Sales Support Options

More Related