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Web2.0 Services and the Management of Academic Libraries

Web2.0 Services and the Management of Academic Libraries. Dr. Christian Hänger Christine Krätzsch. Outline About us: University of Mannheim Learning from Web 2.0 Reviews in the online catalog Blog for library news Collaborative Tagging Conclusion. Challenges for Academic Libraries

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Web2.0 Services and the Management of Academic Libraries

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  1. Web2.0 Services and the Management of Academic Libraries Dr. Christian Hänger Christine Krätzsch

  2. Outline • About us: University of Mannheim • Learning from Web 2.0 • Reviews in the online catalog • Blog for library news • Collaborative Tagging • Conclusion

  3. Challenges for Academic Libraries • The changing expectations of future students • Financial pressure • Libraries as communities

  4. What do we want to do?  Improve the library's (online) marketing  Learning from Web 2.0

  5. comments

  6. tags

  7. Review

  8. rate comment login save

  9. Review

  10. Outcomes

  11. User participation

  12. New E-books for economics recent posts recent comments

  13. Objectives of the blog • Communication between library and customer • Rapid response to the needs of the customers • Evaluation of services

  14. User acceptance • Dialog between usersand library • Average of 6 comments per post • Blog can be used for library management

  15. Initial position • Growing amount of electronic documents available • No subject indexing • Financial pressure

  16. Tagcloud Last posted bookmarks Last posted BibTeX entries

  17. Automated document indexing • Concept-based indexing by Collexis search engine • Project “Automated indexing and semantic search applications for economic journal articles” (2007 -2009)

  18. Automated document indexing • Concept-based indexing by Collexis search engine • Project “Automated indexing and semantic search applications for economic journal articles” (2007 -2009)

  19. Collaborative tagging of electronic documents • Collaborative tagging: users add metadata in the form of keywords to shared documents • Combination of automated indexing and tagging

  20. Intentions of the project • Tagging as a new service for the customers of academic libraries • Reference for document annotation – automated or tagging

  21. Geographic terms

  22. Geographic terms

  23. Conclusion • Community building as a new role for academic libraries • Using the collaborative intelligence of our customers

  24. Thank you for your attention! Contact: haenger@mail.uni-mannheim.de kraetzsch@mail.uni-mannheim.de

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