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This chapter explores the sociological imagination, different types of groups, social interaction within groups, dynamics of formal organizations, and the characteristics and challenges of bureaucracy. It also discusses inter-organizational relationships and the impact of organizational factors on oligarchy.
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Chapter 6 Groups and Organizations
Chapter Outline • Using the Sociological Imagination • Concept of the Group • Types of Groups • Social Interaction in Groups • Formal Organizations • Dynamics of Formal Organizations • Formal Organizations in Japan
Groups • Members of groups: • Interact • Share culture • Consider one another’s behavior • Have some common interests and goals
Conditions Favoring Primary Groups • Small group size. • Face to face contact. • Continuous contact. • Proper social environment.
Social Network • Links a person with a wide variety of individuals and groups. • Provide a sense of belonging and social support and help in the job market.
Social Interaction and Group Life • Cooperation • Conflict • Social exchange • Coercion • Conformity
Major Characteristics of Bureaucracy • A division of labor based on the principle of specialization. • A hierarchy of authority. • Organizational affairs are based on a system of rules and procedures.
Major Characteristics of Bureaucracy • Members of the organization maintain written records of their organizational activities. • Statuses in the organization, especially managerial ones, are considered full-time jobs.
Major Characteristics of Bureaucracy • Relationships within the organization are impersonal, devoid of favoritism. • Employees of bureaucratic organizations do not own their positions.
Problems with Bureaucracy • Dehumanizing social environment • Wastefulness. • “Peter principle” - Once reaching a level of incompetence members shift their concern to sustaining organization values. • Goal displacement • Trained incapacity
Organization and Oligarchy • How organizational factors encourage oligarchy: • Organizations need a hierarchy of authority to delegate decision making. • Advantages held by leaders at the top allow them to consolidate their power. • Membership tends to defer to the skills possessed by their leaders.