Outsourced Software Testing

1. Outsourced Software Testing

2. Company • SE-mentor is a software engineering company that believes, practices, and evangelizes the Software Engineering principles and best-practices. To elaborate on the area of work, the company handles consulting assignments on any software engineering disciplines, such as • Rational Unified Process Implementation • Business Process Modeling • Requirement Management • Software Architecture • Service Oriented Architecture (SOA) • Object Oriented Analysis & Design (OOAD) • Software Testing Methodology • Configuration Management • Change Management • Iterative Project Management

3. Does your software meet QUALITY? • Conforms to requirements? • Delivered in time? • Reliable? • Client/User Satisfied? • Profitable to you?

4. Quality • ISO standard classifies software quality in a structured set of following factors • Functionality • Reliability • Usability • Efficiency • Maintainability • Portability

5. Common unprofessional approaches to testing • It is a common practice for software development firms to assign their junior staff to software testing. • People without prior experience on testing are assigned to the testing jobs. As such, they typically do not have a testing background, or a good understanding of the fundamental concepts and practices that make up good software testing, nor do they want to do testing. • Junior testers may be hesitant to point out problems in the work of their more-experienced co-workers.

6. Software Testing- Challenges • Systematic testing is tedious and time consuming. • Finding the right resources quantitatively and qualitatively for the team is often difficult. • Testing is expensive • Testing is usually found as an afterthought of the development process which could be the most ruinous decision for your product. • When have we tested enough? • Can we assure quality with the limited tests?

7. The number of possible inputs is very large. • The number of possible outputs is very large. • The number of paths through the software is very large. • The software specification is subjective. It could be said that a bug is in the eye of the beholder. Ensure the maximum Quality • It's Impossible to Test a Program Completely

8. Professionally trained and experienced people working on a process with the efficient use of tools and technology, this forms the se-mentor ecosystem. Tools Technology People Process Se-mentor solution – Software Testing

9. Professional testing is a systematic process verifying each and every subtle parts of the software through proper planning and implementation. • Software testing is its own discipline, with its own methodologies that are separate and distinct from software development • Effective software testing requires objective assessment to be done through a judicious mixture of “user-perspective” and “constructive-destruction”. Have your product undergone professional testing?

10. Why Outsource Testing (Third Party Testing)? • When developers and testers are in the same organization, testers can come under intense pressure to not delay or prevent delivery from occurring. • By outsourcing testing, companies will be creating the necessary and desired independence between the two disciplines, development and testing, that can contribute to delivering higher quality software • The cost to maintain well trained professional testing team is high. • Lack of trained professionals in the industry. • Demand for testing services that exceeds the capability of the existing testing team

11. Outsourced testing • Testing should always be unbiased which becomes difficult for in-house professionals. • It is always desirable to get the product tested by a fresh team for optimum results. • A different perspective of the testers have proven to be successful

12. In-house Testing – An overhead for the development companies • Hiring full-time testers involves providing them with company benefits and training which is a costly and time-consuming venture • Recruiting costs for qualified full-time testers are additional

13. Quality vs. Cost • More quality at less expenses, Outsourced testing offers these dual advantages. • A dedicated test team with ample experience in the field but totally fresh for your product is the best choice for optimum quality. • Putting together a sufficient test lab or procuring all the necessary facilities could prove expensive and difficult to maintain which could be easily provided by our Test department.

14. Why Automated Testing? • Testing is a repetitive activity. Regression testing is an inevitable part of the software development process. Automation of regression testing processes allows machines to complete the tedious, repetitive work while human personnel perform other tasks. • Automation allows the tester to reduce or eliminate the required “think time” or “read time” necessary for the manual interpretation of when or where to click the mouse or press the enter key. • An automated test executes the next operation in the test hierarchy at machine speed, allowing tests to be completed many times faster than the fastest individual. • Furthermore, some types of testing, such as load/stress testing, are virtually impossible to perform manually.

15. Risks Automated Testing- Risks • Without a carefully planned scaleable and maintainable process driven approach towards a test, automation tools will continue to remain in the shelves. • A well prepared test plan can make efficient utilization of the test tools • Tool experts and domain experts should join together to prepare the test plan and best choice of the automation tool.

16. Benefits Automated Testing- Benefits • Avoids human errors • Better productivity • Dramatically reduce costs and time-to-market. • Allows time for planning and more creative tests by human testers • Saves money if done right • When applications need to be deployed across different hardware or software platforms, standard or benchmark tests can be created and repeated on target platforms to ensure that new platforms operate consistently. • If an application is planned to be in production for a long period of time, the greater the benefits are from automation.

17. Why se-mentor • Steered by professionals with over a decade of experience in the industry • Extensive experience in delivering software testing tools and QA software, in-house and client site testing solutions, software engineering consulting, and software testing training for a wide range of clients. • Possess the best of talent pool updated to deliver optimum quality. • Assured that no stones are left unrolled during the test process.

18. Se-mentor advantage • Lower testing costs by offering testers and testing solutions at a percentage of the cost of hiring full-time testers. • Certified tool experts to make efficient use of test automation tools. • Utilize libraries and repositories of automated tests that can be leveraged or recycled for other testing needs, which also lowers the costs of various test automation tasks. • Helps you meet tight deadlines by utilizing our ample competent workforce • In se-mentor, software testing is not a step towards becoming a developer, but rather a chosen career path with a clear progression of professional growth. So test engineers with us are the best of breed human resources empowered with professional skills and methodologies.

19. With multi-sourced application development (multi-sourcing), multiple “best-of-breed" outsourcing firms are hired, each to perform its own specialized tasks. Using this approach, a firm would hire both an independent software development company, and an independent software testing company. Each of these companies would be expert in their particular discipline. • Se-mentor undertakes testing assignments for multi-sourced projects. Third Party Testing for Multi-sourced projects

20. Testing multi-sourced projects @ se-mentor advantages Multi-sourcing Company • Se-mentor efficiently implements automation techniques and prepare automation scripts for the client. • Regression acceptance testing can be easily done by the client themselves without se-mentor’s assistance, since it is all efficiently automated. • Minor maintenance required for the scripts over time are easily supported by the se-mentor team. • Do once, use for ever paradigm is implemented by se-mentor here. Se mentor Automated Quality Control Outsourced development company

21. Se-mentor Test Methodologies • Se-mentor follows a well structured and planned process for each of our test assignments

22. Se-mentor believes in the iterative model. The Iterative Model Courtesy: IBM Rational Unified Process

23. The Iterative Model Courtesy: IBM Rational Unified Process

24. Test Manager • Test Analyst • Test Designer • Tester Test process- Roles

25. Test planning • Test planning process aims at communicating the software test team's intent, its expectations, and its understanding of the testing that's to be performed. • For each Iteration: • Objectives for and deliverables of the testing effort are identified • A good utilization strategy for test resources is identified • The scope and boundaries for the test effort are defined • The approach that will be used is outlined • How the progress will be monitored and assessed is defined

26. Test Activities Courtesy: IBM Rational Unified Process

27. Test Workflow • This diagram represents the default workflow for the Test discipline over the course of a typical iteration in the process. • This workflow may require variations based on the specific needs of each iteration and project. Courtesy: IBM Rational Unified Process

28. Integration Test • Performance Test • Stress Test • Load Test • Functional (System) Test • Regression testing Specialized Software Testing Services

29. SAP Testing support • Se-mentor offers support for SAP testing automation with the following tools • IBM Rational Functional Tester extension for SAP • IBM Rational Functional Tester enables to create robust, low maintenance test scripts to ensure SAP functionality. • HP QTP

30. IBM Rational Robot • IBM Rational Functional Tester • IBM Rational Test Manager • HP Mercury Quick Test Professional • HP Mercury Quality Centre • HP Mercury Quality Centre • HP Mercury Win Runner • HP Mercury Win Runner • HP Mercury Win Runner • HP Mercury Win Runner • HP Mercury Win Runner Se-mentor tool expertise • Se-mentor offers expert workforce for the following tools

31. Accenture • Allianz Cornhill Information Services • Birla Institute Of Technology & Science • CelStream Technologies Limited, Bangalore • Cochin University of Science & Technology • Cognizant Technology Solutions • CollabNet, Chennai • Cordiant Technologies (P) Limited • Dishnet Wireless Limited, Chennai • Duckback • ENVESTNET • HP, Bangalore • IBM • IBS Software Services Private Limited • Infosys, Bangalore • iSmart International Limited • LSI Logic, Pune • Malayala Manorama • National Informatics Centre • National Institute of Oceanography • National Institute of Technology, Rourkela • National institute of Technology, Silchar • NeST Group • Perot Systems, Bangalore • Premier Evolvics Pvt. Ltd • PSG College of Engineering, Coimbatore • PSG College Of Technology • RM Education Solutions India Pvt Ltd • Satyam Computer Services Ltd. • Scope International, Chennai • Servion Global Solutions Ltd, Chennai • Siemens, Bangalore • Stabilix Corporation • SunTec Business Solutions Pvt. • Union Switch & Signal Pvt. Ltd. • US technology Trivandrum • Vellore Institute of Technology (Deemed University) • Vikram Sarabhai Space Centre • Wipro Technologies, Bangalore Clientele