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Motivation. By Mark. Motivation. Introduction What is motivation? Maslow and his hierarchy of needs. Each level of the hierarchy Your turn Writing topic Herberg and his two factor theory What is the difference between a motivator and a hygiene factor? Your turn Conversation topic
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Motivation By Mark
Motivation • Introduction • What is motivation? • Maslow and his hierarchy of needs. • Each level of the hierarchy • Your turn • Writing topic • Herberg and his two factor theory • What is the difference between a motivator and a hygiene factor? • Your turn • Conversation topic • Summary
What is motivation? • Motivation is the study of what makes people become more productive at work. From the pioneer of management, Frederick Taylor in the early part of the twentieth century, who believed employees where motivated purely by money alone, that they did not enjoy work and needed close supervision, through to the work of Elton Mayo who started to appreciate the social complexity of what motivated people, through to the work of Maslow and Herzberg. Motivation is the study of the psychology of what makes people want to go to work and be productive when they get there. • In this short presentation I will concentrate on the work of Abraham Maslow and the hierarchy of needs, and Fredrick Herzberg’s two factor theory of motivation.
Maslow’s Hierarchy Abraham Maslow (1908-1970) and Fredrick Herzberg (1923-) introduced the neo human relations school of motivation in the 1950’s this focused on the psychological needs of employees. The first of these needs is physiological. See if you can think of some examples.
The next need in Maslow’s Hierarchy is for safety and security, can you think of examples?
The next level up when safety and security is satisfied is social. Can you think of some examples of social needs?
After social comes the need for esteem, to do with the ego and respect from other people. What examples could we put here?
The final stage of Maslow’s Hierarchy is said to be endless, never being really satisfied, that is the need for self-actualisation, finding your true self through your work and your expression, what examples can we come up with?
Your turn • Where on Maslow’s Hierarchy would you find the following: • Food, a promotion, flexitime, a new car, membership of a sports center, a new coat, management of a new project, An increase in the cost of borrowing, being given a bonus. • Discuss your list with a partner.
1) See if you can think of reasons for people to be motivated at different levels of Maslow’s hierarchy.2)What sort of things could you do to motivate them?
Herzberg’s two factor theory • Herzberg said some things motivate employees, these things tended to be job centred, i.e. how interesting, extra responsibility, recognition etc. • He said other things were necessary to stop employees being unhappy, but did not in and of themselves make the person work any harder, i.e. pay levels and a safe working environment. • He recommended: • Job enlargement • Jog enrichment • Empowerment Gillespie A. 2001
Your turn • What motivates you? • Think back to our discussion of Herzberg and think how this applies to you. • Make a list of motivators and another list of things you consider to be hygiene. • Discuss your list with a partner and see if you agree or not.
Summary • What is motivation? • Maslow and his hierarchy of needs. • Each level of the hierarchy • Your turn • Writing topic • Herberg and his two factor theory • What is the difference between a motivator and a hygiene factor? • Your turn • Conversation topic
Bibliography • Gillespie A pg 81-84 As & A Level Business Oxford Revision Guides Oxford University Press 2001 • Tutor2u : http://tutor2u.net/business/gcse/people_motivation_theories.htm • Shah K & Prof. Shah P. Laynetworks :http://www.laynetworks.com/Theories-of-Motivation.html • BizEd : http://www.bized.co.uk/educators/16-19/business/hrm/lesson/motivation.htm • Edexcel : http://www.edexcel.org.uk/quals/hn/business/ • South Trafford College business and management : http://student.stcoll.ac.uk/links/index.php?c=22&z=&p=y