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Logical Creation India

Logical Creation India. Overview. In order to create a master piece, every individual requires a proper plan and design in mind to make and give a name to it. We also has a master plan and a design to work together and get on to a wonderful platform.

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Logical Creation India

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  1. Logical Creation India

  2. Overview • In order to create a master piece, every individual requires a proper plan and design in mind to make and give a name to it. • We also has a master plan and a design to work together and get on to a wonderful platform. • We follow the complete technique of “4Ps” and take the complete “PRIDE” to work on a common platform and get success. P: Plan P: Prepare P: Practice P: Present P: Perfection R: Respect I: Intelligence D: Dedication E: Elegance

  3. Growth Prospect of Logical • Career growth in the company is robust and there is a long-term opportunity. The great growth momentum that the company is witnessing is creating both vertical and lateral career opportunities. • There is a lot of opportunities internally but it will depend on the BPO players on how they want to play it out, so keeping the experts point of view in mind, we can look forward to a speedy growth in the company in recent years to come. • We can add up-to 50% to the industry’s financial revenue standing very soon and is expected to be the largest in terms of jobs provider sector in India. • There is a big hope that this trend will boost growth in Tier-II and III cities rather than concentrating only in the Capital.

  4. BPO Advantages With Logical SRENGTHS Cost Advantage Motivated, Young, Passionate Workforce Lowest Attrition Rates Favorable Time Difference Productivity Improvements Cost Savings Improved HR Focus on Core Business Competency Increased Capability

  5. Our Mission and Vision Statement • Our mission is to meet the all complex needs of business growth, delivering high-quality performance to IT solutions and services that will become an asset to the company in the coming years. • We aim and wish to become a well known Information Technology and Solution provider in the South-East Asian region and provide an exceptional level of customer satisfaction and service excellence to all our valued customers and employee’s. • We promise an unconditional commitment to incorporate our core values in collaborating with our clients and our associates. We believe in maintaining utmost company INTEGRITY, create TRUST and LOYALTY to & with our clients as an important part of our mission itself. Outthinking, Outdoing

  6. Our Services • We provide an END 2 END resource plan and design with production support to the industry of Telecommunication, who we call our own Call Center (Or a dream to International Diversity of Customer Care and Service) • New Business Implementation and Setup • New Process Mapping and Strategy Planning • Marketing Research and Feasibility Study • Project Tracking for new business with complete map • Gang Chart and Presentation • Hiring and Recruitment (As Desired by Company) • Management Hierarchy Planning • Key Account Manager for Improved QA Plans & Audit Quarterly • Business Review and Process Audit • Company Presentation, Profiles and Seminars • Call Center Projects • Inbound and Outbound Projects • Market Survey and Research • Commercial & Business Appointments • Back office and Data Entry Services • Technical and Semi Technical Projects • Software and Web Enabled Services • Non Voice Projects • Web Designing Projects and Services • Domain Registration and Hosting • Designing and Editing • Graphic Design, Business Card • Multimedia (Animation, Advertisement, Commercials) • Leaflet, Letter Head, Brochure, Greeting Card • IT Support & Infrastructure Planning • Cost Center Planning with IT total support • System Engineers for Technical Maintenance • Predictive Dialer • Server • Calling Minutes for Outbound • DID and Toll Free Number

  7. Our Team Of Experts Mr. ____________________ Designation Mr. ____________________ Designation Mr. ____________________ Designation Mr. ____________________ Designation

  8. Why Choose Us? • The more important is the service, the more well organized you need to be and that’s where you will find us, to be a real asset to all your business success plans and strategy. • We will make sure of all your work are in proper order and every piece of vital information is at your finger tips. • Outsourcing with us will be the strategic choice for many companies because of the numerous benefits to your business. • We believe and always attain the process of • “Accurate and Timely Payroll”. • We work on Real Time Basis for all business . • Application of leading technology. • Access to industry experts. • Reduction of labor-intensive activities. • Access to world-class capabilities and technologies. • Implementation of new businesses with Genuinity and Reliability.

  9. Org Structural Design Chairman Managing Director (MD) Director IT Director OPS Director H.R. Director Admin MGR IT MGR OPS Director PE MGR HR MGR ADMIN Server Controller TL / QL / WFM Manager PE HR Head Accounts Dept System Engineers SMEs / Coaches Client Services Receptionist s Transport Dept Database Exe s Associates / CSE Executive PE HR EXE s Logistics Dept

  10. Infrastructural Plans and Design • Designing a new Center or re-designing a pre-installed center is absolutely no task for us and hence we have kept the same for our company in India. Before we stepped in our design and plan for the setup, we preferred to see or select the location and the observatory for the initial framework design. • We strive to deliver the masterpiece at your convenient time and style. However, designing is done by the industry’s best architects on their professional software which gave our center an extra ordinary dimensional look. • Below mentioned in a diagram of our operational floor which is highly kept in mind for the Designing and Planning order.

  11. Few Pictures of Logical

  12. Learning and Development Design • Our Training technique is very unique as we use the Kaizen Methodology of Continuous Improvement of Learning style and this has been implemented in various institutes at present. Our Training Materials and techniques are as follows:- • Call Center Service Training Module • Communication Training • Language Training • Regional Cultural Training • Voice & Accent Training • Process Training • Sales Training • Power Sales Training • Composite Training • Reporting Training • Excel Training • Motivational Training • Presentational and Performance Training • Target Orientation Training • Managerial Training Module • Communication Training • Conference Room Training • Cultural Course Planner Training • Effective Presentational Training • Dashboard Maintenance Training • Excel Advanced Training • Reporting Advance Training • Motivational Excellence Training • Performance Booster Training • Target Orientation Training • Management Performance Training

  13. IT Design and Security Support • IT, S/W & H/W Support • Server (Specific or Non Specific) • 1 mbps dedicated leased line from Agni with 25% VSAT Backup • 1 mbps dedicated leased line from AMRA network • E1 line from Ranktel ( Domestic Call centre) • IPLC line from SingTel (International Call Centre) • Standby Diesel Generator 20KVA+60KVA Diesel Generator • Multimedia Projector (Acer) • Physical Security • Privacy • Data protection   • LAN/WAN Security • Physical threat Analysis • Measure to overcome security threats • Disaster Recovery Plan

  14. At Your Service • Our Services: We have expertise in various service in the past years and have gathered huge number of genuine client for this industry and we strongly look forward to work on close loop and make sure of profits rolling in the company from our valued clients and keep the promise of Service Excellence to the Global Valued Customers. • Our Team: With an experienced and well trained team of experts we look forward to strive & maintain the service excellence to you and your company/client as provided . • Org Structure:Keeping in mind, the current management standards of this industry, we have created a well defined and crisp management hierarchy for the industry & company. • Infrastructure: We have mastered ourselves in designing various call centers around the globe in past years & we look forward to work under any circumstances or space provided to us. (It is NOT “What you do” instead it is ALWAYS “How you do it". • Cost Plan: The plan associated with Costing for the center is of highest importance, so we have always made sure of using our trustworthy team of service orienteer's for this plan. • HR Plan:This specific work culture is highly designed by our expert Human Resource Department who will share their know to the team with their external presentation. • L& D Plan:The better the training, the better is the service, we believe in this so we spend the maximum support and service on this plan. • IT Svc Plan: IT, the most important portion of the business. We believe and we make sure we do it with 100% Accuracy and maintain the real time reports for future reference.

  15. Contact Us CORPORATE HEAD OFFICE ADDRESS: Head OfficeLogical Creations, Evoma Business Park,#14, Batrahalli, Old Madras road, Bangalore – 560049 Development Center 3/38 Rossmore Avenue , Punchbowl Avenue, Sydney, NSW-2196, Australia Contact Numbers Phone (Office) : 00 91 0 804 190 3030, 00 61-02-97595780 Fax (Office) : 0061 - 02- 97584371 Website : http://www.logicalcreationindia.com/ Email Address : info@logicalcreationindia.com, salmansidiqi@logicalcreationindia.in

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