System Center 2012

1. System Center 2012 Boris Nisenbaum Datacenter and Private Cloud TechnologySpecialist Microsoft Corporation – NY Metro District

2. Key Takeaways System Center 2012 is here http://www.microsoft.com/en-us/server-cloud/system-center/default.aspx Developed, released and licensed as a suite You can use components independently or integrate them together to enable scenarios, up to Private Cloud “On your terms” : Depending on your goals, private cloud computing could be the expected short term goal, or an eventual mid-term benefit Cross-platform, heterogeneity and integration into existing tools and processes are at the heart of System Center 2012

3. PublicCloud Configure Deploy Service Model Private Cloud Virtual Monitor DC Admin Operate Physical System Center Helps Deliver IT as a Service App Controller Orchestrator Service Delivery and Automation Virtual Machine Manager Self Service Operations Manager + APM Configuration Manager + Endpoint Protection Data Protection Manager App Owner Service Manager Service Manager Application Management Service Delivery and Automation Infrastructure Management

4. The Private Cloud stack, including System Center 2012 Physical/Virtual Private/Public On your terms You can use components independently or integrate them together to enable scenarios, up to the Private Cloud Cross-platform and heterogeneity mgmtfrom the metal up (tools and processes) All about the applications (deep insight and services) Best of class performance, Enterprise Ready

5. System Center 2012 : Enabling the Private Cloud Top Features of System Center 2012 1 6 Hybrid IT Management Cloud Creation & Delegation Multi-hypervisor Support Deep Application Insight Server Application Virtualization Process Automation Dynamic Optimization Network Monitoring Service Templates Self-Service for App Owners 1 2 7 3 8 All About the App Cross-Platform From the Metal Up Foundation for the Future Cloud On Your Terms 4 4 9 5 10

7. System Center 2012 Engage us Architecture design session Proof of concept Private cloud Fast Track solutions Private Cloud Immersion experience Learn http://www.microsoft.com/readynow/ Download System Center 2012 http://www.microsoft.com/en-us/server-cloud/system-center/default.aspx Available Now

8. Components overview Configuration Manager (CM) Operations Manager (OM) Virtual Machine Manager (VMM) Data Protection Manager (DPM) Orchestrator (Orch) Service Manager (SM) App Controller (AC)

9. Configuration Manager 2012 Configuration management component For desktops, laptops, servers and devices Advanced inventory and compliance OS, application and updates deployment Power management Remote control Antivirus integration and firewall settings Reporting Key part of the Infrastructure Optimization initiative Backbone for Microsoft and partners management products (MDT, ACT, WDS, WSUS, App-V, XenApp, SCEP and MED-V) Rich integration with the other System Center components, including Orchestrator and SM • Main datacenter scenarios • Inventory • Compliance drifts and remediation • Updates management • Antivirus integration • Physical/Virtual application management • Cross-platform needs Praised by analysts for its reliability and its flexibility to match the architecture and delegations specifics of any environment - including very large, highly distributed or low bandwidth ones Used by more than 53,000 enterprises worldwide

10. CM : What’s new in System Center 2012 Architecture enhancements and TCO reduction: Simplify and modernize the SCCM infrastructure SCCM client health monitoring out of the box Integrated security management with System Center Endpoint Manager (SCEP) 2012 Day to day tasks : collections, inventory editing, … « User Centric Client Management » : Thinking user and applications first, for all day-to-day configuration operations New application model for software distribution Self-service portal "Software Center" providing greater control and flexibility to the end user Non-compliance remediation (DCM) Heterogeneous support: Expanded support for device management (Mobile Device Manager integration, ActiveSync connector) After SCCM 2012 releases, an update will ship to support Unix and Linux agents : HP/UX, AIX, Solaris, Suse, RedHat New console : Simplify day-to-day tasks and learning curve for role-basedoperations In-console alerting And incremental features enhancements (OS deployment, Updates management,…)

11. CM screenshots : New console

12. CM screenshots : Compliance

13. CM screenshots : Upcoming UNIX/Linux agents

14. CM screenshots : Software Updates and Endpoint Protection

15. Operations Manager 2012 • Monitoring component • Thanks to rules and knowledge base included in management packs, OM provides best-of-breed monitoring that you can choose to apply to all or part of your environment and/or integrate with your existing tools • Physical machines| Virtual machines |Azure • Windows| Unix and Linux • .NET | J2EE • Servers| Network With OM, administrators don’t spend all time creating and maintaining monitoring rules. OM enables modeling of distributed applications and end users synthetic transactions to create added-value dashboards and reports for the business units and/or upper management (performance, availability, service levels) End user experience | Infrastructure Reporting on operations, performance, availability and service levels - with email subscription and a consistent experience across console, web and SharePoint Fast deployment time and flexibility for delegations and scalability Benefits: Proactive monitoring Faster reactivity Accountability through reporting, including end user experience

16. OM : What’s new in System Center 2012 Extended monitoring coverage out of the box Application Performance Management (APM) : .NET (AVIcode acquisition), J2EE Network monitoring : discovery, monitoring and reporting Enabled for the cloud Includes the Windows Azure and SQL Azure management packs Can monitor hybrid applications (private and public cloud) More dashboards, including consistent viewsacross the console, web and SharePoint Simplified and optimized architecture (multi-master architecture, agent pools)

17. OM screenshots : Dashboards

18. OM screenshots : Deep application insight

19. OM screenshots : Network monitoring

20. Virtual Machine Manager 2012 • Virtualization management component • For Hyper-V, VMware and Xen Server environments Cloud Management Define capacity & quota Delegate access Works with App Controller for a single pane of glass self-service experience across multiple VMM-managed private clouds and Azure public clouds Reporting Virtual Machines and Services Lifecycle Deployment of VMs and Services through templates Can also deploy Web packages, SQL DAC components and virtualized applications Infrastructure Management Compute (Hyper-V, VMware, Xen Server), Network and Storage Bare metal deployment and patching, for Hyper-V hosts and clusters Works as standalone or with OM to load balance resources based on usage, power and applications

21. VMM : What’s new in System Center 2012 • Infrastructure enhancements • Highly Available VMM Server • Custom Properties • Enables affinity rules • Powershell • Fully powershell scriptable (> 400 cmdlets) • Powershell 2.0 – standard verbs, noun naming convention • Backward compatible Fabric Management Compute Adding Xen Server support Integration with remote management – iLO, SMASH Bare metal provisioning and updates management for Hyper-V hosts and clusters Network Define network using Logical Networks Assign IP, VIP, and MAC from pools Integrate with load balancers Storage Discover and classify storage according to capabilities Assign new storage to Hyper-V cluster Provision new storage with VM deployment Cloud & Service Management New User Roles Define and delegate Clouds & Quotas vCPUs Memory Storage Number of deployed VMs Custom Quota Self-service Define Service Templates Design, deployment, Scale out Web, Database and Virtual Packages • Resource Optimization • Dynamic Optimization (DO) and Enhanced “Intelligent Placement” • Cluster level workload balancing scheme • No dependency on Operations Manager • Leverages live migration to move workloads • Over 100 placement checks/validation, Support for custom placement rules • Multiple VM placement (service) • Power Management • Powers down servers during times of low utilization and according to admin policy • Leverages DO and live migration to balance workloads with no disruption

22. VMM screenshots : Fabric Management

23. VMM screenshots : Cloud Management Pooling resources, creating cloud, assigning quotas

24. VMM screenshots : Service Templates

25. Data Protection Manager 2012 • Save disk space, save operational time and reduce downtime • « Express Full » backup reduces the duration and size of full backups • « Zero data loss recovery » restores an application using the « Express Full » backup and transactions logs from Microsoft applications Backup & Restore, Disaster Recovery component Native continuous protection for Microsoft technologies • Quick and reliable restore, initiated by end users or by administrators • Enables users to restore files themselves, from their desktop (right-click on files in Windows Explorer) • Also some bare metal restore tools • Platforms and applications supported with DPM 2012 • Windows Servers • Windows Server 2003 / 2003 R2 / 2008 / 2008 R2 • Windows Storage Server 2008 • Windows Desktops • Windows XP / Vista / 7 • Virtualization • Virtual Server 2005, Hyper-V, Hyper-V R2 • Technology for enterprises of all sizes, as DPM can leverages existing drives or tape libraries, or can integrate with the current tape-based backup solution • Backups can be disk-to-disk, disk-to-tape, disk-to-disk-to-tape Applications SQL Server 2000 / 2005 / 2008, including advanced configurations like mirroring and SAP Exchange Server 2003 / 2007 / 2010, including advanced configurations like LCR/CCR/SCR/DAG Office SharePoint Server 2007 / 2010 and WSS 3.0 / SharePoint Foundation 2010 “Generic Worload”

26. DPM : What’s new in System Center 2012 Protected workloads enhancements Optimized item-level restoration for SharePoint Support for protecting VMM hosts Item-level restoration for Hyper-V is now possible even when DPM runs in a virtual machine “Generic” workload : Supports all types of protections (Express Full, Delta Replication, Consistency Check) - Can restore to the original or alternate location on the network - Can use XML for applications without a VSS writer DPM infrastructure optimization Certificate-based authentication for computers in workgroups or untrusted domains. More granular media co-location (at protection group level) Support for multiple DPM servers to share one instance of SQL Server for DPMDB Improved usage of tapes through protection group sets Leverages OM for central console and role-based remote management

27. DPM screenshots

28. Orchestrator 2012 Automation component a.k.a. IT Process Automation / Runbook Automation Orchestrate tasks across systems Automate large volume or highly repetitive tasks Dynamic workflow engine («databus») Easy to implement and use, straightforward UI Script-free automation, thanks to Integration Packs, Standard Activities, Integration Toolkit for API/CLI usages • Integration Packs • Standard Activities (run command line, run SSH, run script, work with databases, web services, etc…) • System Center 2007/2012 • Monitoring, ticketing, CMDB, backup solutions from IBM, HP, BMC • Virtualization (VMM, VMware) • Active Directory • Community and Partner Integration Packs (SharePoint, Exchange, NetApp, ServiceNow,…)

29. Orchestrator :What’s new in System Center 2012 New web console based on .NET and Silverlight technologies Richer remote interaction through scripting, PowerShell and Web Service Feeds directly into SM for change management New and updated Integration Packs OM management pack Protection of currents investments in runbooks

30. Orchestrator screenshots : Runbook designer

31. Orchestrator screenshots : Web console

32. Service Manager 2012 • ITIL implementation “made easy” thanks to best practices included in management packs (workflows, forms) • Incident Management, Problem Management • Change Management, Request Management • Release Management • Configuration Management • Knowledge Management • Governance, Risk and Compliance Management • Service Desk • Asset Management IT Service Management component including the CMDB and a service catalog (with the ability to feed directly into Orchestrator runbooks) Ready for the Enterprise : Scalable ; easy code-free customization • Out-of-the-box integration with infrastructures like Active Directory, OCS/Lync, System Center, and the CMDB can include other type of objects as well • Specifically for System Center • Alerts to incidents • Compliance to incidents • Monitored services to business services • Inventory in the CMDB • Runbooks to service offerings (leveraged by the Cloud Services Process Pack)

33. SM : What’s new in System Center 2012 Major investments New ITIL processes covered out-of-the-box (Request management, Release Management) New self-service portal & service catalog Cloud Services Process Pack (turnkey solution accelerator for private cloud self-service scenarios) New connectors for VMM & Orchestrator Enhancements System Center Datawarehouse Extended service level management for incidents Parent/child incidents and parallel activities Enhancements to the Active Directory connector Expanded set of PowerShell cmdlets New notification engine

34. SM screenshots : Service Catalog

35. SM screenshots : Datawarehouse, activities

36. App Controler (New in System Center 2012) Application self-service component “Single pane of glass” with self-service flexibility and control for your application owners to manage their applications and services across private and public clouds (Windows Azure) • Single point of management • Simplified management across private and public cloud services • Offer private and public cloud service plus virtual machines • Audit jobs and monitor task progress • Capture changes to history • Standardization • Application owner can take advantage of standardized templates and predefined quotas • Simplified self-service • Empowerment • Application owner is empowered to manage resources based on business needs • Role-based access • Create, manage, and move resources between repositories

37. AC screenshots