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Integrated Health System Planning. An exclusive Executive Circle Briefing. Mount Sinai Hospital. Patient Care, Research & Teaching Hospital Established in 1923 Serve 134,000 Patient Days/year 3,200 Full & Part Time Staff. Mount Sinai Hospital (Toronto). Scorecard Goals:
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Integrated Health System Planning An exclusive Executive Circle Briefing
Mount Sinai Hospital • Patient Care, Research & Teaching Hospital • Established in 1923 • Serve 134,000 Patient Days/year • 3,200 Full & Part Time Staff
Mount Sinai Hospital (Toronto) Scorecard Goals: • Strategic Alignment of Priorities • Performance Measurement • Enterprise-Wide Communication Scorecard Measures: • Patient/Family Centered Care and Service Delivery (Customer) • Learning and Innovation (Learning and Growth) • Organizational Safety and Organizational Efficiency and Growth (Financial).
Challenges • Create corporate balanced scorecard by manually collecting data from 10 different systems • Time consuming and prone to error • Relies on spreadsheets and e-mails • Result in a single page document, delivered to board of directors • Scorecard not available to all staff • No ability to drill down into the details to explain the results
Pilot Implementation Corporate Scorecard created using Business Scorecard Manager 2005 • Data feeds manually from databases and spreadsheets into Scorecard • Scorecard displayed in SharePoint Portal 2007and available to all staff • Some drill-down capability to investigate deeper into the data using Excel
Future Solution • Automated data feeds from source systems into Business Scorecard Manager 2005 • Full set of indicators exposed in SharePoint • Significant reduction in time to create the scorecard • Reduced risk of errors • More timely data • Data available for deeper analysis by multiple departments
Next Steps • Investigate a broader SQL 2005 data warehouse strategy • Increase the automation of the data collection • Implement the full set of scorecards • Integrate more Office 2007 into the solution • Excel Server • Look at departmental reporting needs