1 / 16

National Implementation of the GSBPM – The Swedish Experience

National Implementation of the GSBPM – The Swedish Experience. Mats Bergdahl Klas Blomqvist Statistics Sweden. Background. Stove pipe production Expensive to develop , document and maintain Tailor made implementation necessary Competence needs unclear

donar
Download Presentation

National Implementation of the GSBPM – The Swedish Experience

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. National Implementation of the GSBPM – The Swedish Experience Mats Bergdahl Klas Blomqvist Statistics Sweden

  2. Background • Stovepipeproduction • Expensive to develop, document and maintain • Tailormadeimplementationnecessary • Competenceneedsunclear • Variation in quality – not possible to demonstrate • Externaldemands • Costreductions • Qualityassurance • Quickerreactions

  3. Approach • Harmonisation of productionenvironment • Business architecture • Organisationalchanges • Agency focus in development

  4. Business Process Model

  5. Business Process Model

  6. Process Owners Responsibilities for sub-processes of the BPM • Methods, tools and approaches • Development • Testing • Maintenance • Improvement • Meet the needs of statistics production at Statistics Sweden • Provide description, support, and training • Working with a holistic view across the BPM • Close contacts with stakeholders

  7. The Process Support System • ”Information bank” for the commonprocesses • Standard for statisticsproduction • Reference for all surveys • Expanding and improving • From Passive to Active

  8. An Active Process Support System • Link to IT-tools • Biggerfocus on reports/KPI´s • Designs and chocies are reused in the tools Processowner PSS Survey manager Processor • Design • Instructions • Reports • KPI´s CommonIT-tools – Communication platform

  9. Status of CommonToolbox Fastställ behov 1 Designa och planera 2 Skapa och testa 3 Samla in 4 Bearbeta 5 Analysera 6 Redovisa och kommunicera 7 Designa slutprodukt 2.1 Skapa mätinstrument 3.1 Framställ ram och registerpopulation 4.1 Klassificera och koda mikrodata 5.1 Framställ statistikvärden 6.1 Förbered publicering 7.1 Kartlägg informations- behov och -utbud 1.1 Kartlägg kunder 1.2 Designa ram, registerpopulation och urval 2.2 Skapa och anpassa verktyg 3.2 Dra urval 4.2 Granska mikrodata 5.2 Granska makrodata 6.2 Sammanställ slutprodukt 7.2 Etablera kundkontakt 1.3 Designadatainsamling 2.3 Skapa produktionsflöde 3.3 Förbered datainsamling 4.3 Imputera för bortfall 5.3 Genomför röjandekontroll 6.3 Redovisa slutprodukt till kund 7.3 Fastställ informationsbehov 1.4 Designabearbetning 2.4 Testa mätinstrument 3.4 Komplettera mikrodata 5.4 Genomför datainsamling 4.4 Fastställ slutligt observationsregister 6.4 Kommunicera slutprodukt 7.4 Förhandla och avtala 1.5 Designaanalys 2.5 Testa verktyg och produktionsflöde 3.5 Överför och lagra data elektroniskt 4.5 Beräkna vikter 5.5 Tolka och förklara 6.5 Gallra och arkivera 7.5 Designa redovisning och kommunikation 2.6 Genomför pilotstudie 3.6 Fastställ innehåll för redovisning och kommunikation 6.6 Designaproduktionsflöde 2.7 Driftsätt produktionsflöde 3.7 Planera produktionsomgång 2.8

  10. Key achievements • Broad acceptance of the approach • Basic tool box in place • Structure to support the development – implementation – feedback – improvementcycle • Increasedusage of common standards (tools) linked to the BPM

  11. Experiences • Change management • Top-managementcommitment • Communication • Involvemiddle-managers • Sustainability • Responsibility and mandate – roles • Do not overemphasize the model • Focus on the similarities – not the exceptions

  12. Way forward • Implementmoretools as services • Agency-wideimplementation plans and support for selectedtools • Betterknowledge of process performance • Expand the tool box in the earlystages of the process

More Related