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Workplace Diversity: Understanding and Managing Differences in the Modern Work Environment

This course explores the importance of diversity in the workplace and how it affects work dynamics. Topics covered include cultural diversity, generational diversity, gender diversity, and diversity challenges. Participants will gain insights into the benefits of diversity for departmental goals.

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Workplace Diversity: Understanding and Managing Differences in the Modern Work Environment

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  1. COURSE TITLE TCOLE Course # AND UNIT FOUR BCCO PCT #4 PowerPoint BCCO PCT #4 PowerPoint

  2. Learning Objectives Learning Objective Learning Objective Learning Objective Learning Objective Learning Objective

  3. Workplace Diversity Texas Commission on Law Enforcement Officer Standards and Education

  4. 4.0. Gain an understanding of diversity in the workplace

  5. 4.1. Discuss workplace diversity Managing diversity is a: • Social Issue • Moral Issue • Performance Issue

  6. Changing demographics in the United States account for increasing: • Gender • Cultural • And age diversity in the workplace

  7. Empowerment Functional Level Management experience Past professions Work experience Work style • Diverse customer base • Employees “mirror” customer base • “Speak their language” due to past experiences to include:

  8. 4.2. Discuss how diversity in culture may affect work dynamics Value of culturally diverse employees: • Improves productivity • Creates well balanced workforce of knowledge, experience and creativity • Cultural understanding

  9. New school of thought that encourages diverse: • Thoughts • Behaviors • Cultures Positive work environments treat diversity as an asset which frees employees to develop to their potential.

  10. 4.3. Discuss how generational diversity may affect work dynamics Age demographics: • Average age is increasing • Wider age distribution • Diverse labor pool-student interns to returning retirees • Traditional age-stratification being replaced

  11. Demographic shifts, combined with organizational structure changes and technological advances, have pushed workers of different generations into non-traditional roles creating new diversity challenges.

  12. Challenges: • Shifting values • Motivation • Priorities • What are your experiencing?

  13. 4.4. Illustrate how the “one size fits all” concept does not fit the twenty-first century work environment • Benefits in the areas of health, money, career, and work/life are viewed quite differently by employees from different generations. • Organization structure and benefit packages must shift gears

  14. 4.5. Discuss how gender diversity may affect work dynamics Male and female differences at work: • Challenges • Skills • Economic roles • Opportunity inequalities

  15. Gender balance Workforce consists of: • 47% women • 53% men • These figures may balance by year 2025

  16. Defenses within gender: • Generational • Question expectations • More open • Parenting obligations • committments

  17. 4.6. Analyze diversity challenges in your work environment • Barriers • Cultural • Educational • Functional • Regional • Style differences • Communication problems • conflict

  18. 4.7. Summarize how diversity in the workplace can strengthen departmental goals “…diversity in the workplace can have a number of benefits, including improved understanding of the marketplace, enhanced creativity and problem-solving abilities.”

  19. “…the mere presence of diversity you can see,…actually cues the team in that there’s likely to be differences of opinion.” “A more homogeneous team…won’t handle conflict as well…”

  20. Diversity initiatives in the workplace can: • Improve quality of organization • Increase diversity of customer base • Attract the best and brightest employees • Increase organizations creativity • Flexibility ensures survival

  21. 4.8. Summarize how diversity in the workplace relates to the dimensions of diversity model as illustrated in Goal 1.0. Diversity and inclusion take on a much broader perspective to embrace the multitude of ways we are different, as seen in the dimensions of diversity model.

  22. 4.9. Discuss future concerns for the diversified workforce Class Exercise

  23. SOURCES All Course Sources and/or Resources are listed in your Participant Handout

  24. Questions?

  25. COURSE & INSTRUCTOR EVALUATION Form • Please complete a course and instructor evaluation form. • If you rate 2 or below you must justify on reverse side. • Constructive Criticism helps all, being negative helps no one.

  26. Exam • Graduation THANK YOU & STAY SAFE

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